Job summary
The successful candidate will need to have substantial experience working in community healthcare, demonstrable ability to lead and manage change, experience of staff and budget management, and excellent communication skills.
The role will support the Head of Clinical Services to ensure quality processes are in place and embedded to consistently deliver a safe and effective high-quality service for patients and service users.
You will be supported and have opportunity to develop your leadership and operational management skills.
If you would like a challenging, rewarding, and varied role, in a supportive team, we would welcome your application for this position.
Main duties of the job
The postholder will be responsible for providing operational leadership and direction, ensuring the provision of high quality, patient centred services and effective medical, nursing and therapy care within the given portfolio of services.
The post holder will work with services to deveop high-performing teams and ensure the creation of a supportive postive team culture.
The post-holder will support teams to deliver on KPIs, support services to maintain waiting list targets and focus on service improvement.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Job description
Job responsibilities
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Person Specification
Education/Qualification
Essential
- Significant NHS operational management experience
- Evidence of continuing personal andprofessional development
- Management qualification or equivalent experience
- Professional clinical qualification or significant NHS experience
Desirable
- Experience of managing patient care services
Experience
Essential
- Significant recent experience of working at a senior level
- Substantial experience of working incommunity healthcare services delivering patient care
- Change management and service transformation experience related to the planning and delivery of work in a clinicalsetting
- Experience of staff management
- Experience of budget management
Desirable
- Proven ability to engage effectively with a broad range of stakeholders
- Substantial experience of coordinating and leading projects
Skills and Knowledge
Essential
- Essential ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians
- High level competence and computer literacy including MS Office, and clinical systems
- Proven ability to manage, analyse data and sound organisational skills
- Understanding of the National Drivers of the wider health andsocial care economies, how they affect CLCH and their practical application to service delivery
- Knowledge and understanding of the principles of quality governance
- Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services
- Ability to prioritise work against a background of a variety of demand for information and deadlines
- Knowledge of managing difficult situations and conflict resolution
Desirable
- Understanding of NHS Financial Guidance
Other
Essential
- Excellent interpersonal skills
- Ability to work without direct supervision and plan, organise, review and prioritise own workload and that ofothers
- Knowledge of managing difficult situations and conflict resolution
- Leadership skills
Desirable
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person Specification
Education/Qualification
Essential
- Significant NHS operational management experience
- Evidence of continuing personal andprofessional development
- Management qualification or equivalent experience
- Professional clinical qualification or significant NHS experience
Desirable
- Experience of managing patient care services
Experience
Essential
- Significant recent experience of working at a senior level
- Substantial experience of working incommunity healthcare services delivering patient care
- Change management and service transformation experience related to the planning and delivery of work in a clinicalsetting
- Experience of staff management
- Experience of budget management
Desirable
- Proven ability to engage effectively with a broad range of stakeholders
- Substantial experience of coordinating and leading projects
Skills and Knowledge
Essential
- Essential ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians
- High level competence and computer literacy including MS Office, and clinical systems
- Proven ability to manage, analyse data and sound organisational skills
- Understanding of the National Drivers of the wider health andsocial care economies, how they affect CLCH and their practical application to service delivery
- Knowledge and understanding of the principles of quality governance
- Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services
- Ability to prioritise work against a background of a variety of demand for information and deadlines
- Knowledge of managing difficult situations and conflict resolution
Desirable
- Understanding of NHS Financial Guidance
Other
Essential
- Excellent interpersonal skills
- Ability to work without direct supervision and plan, organise, review and prioritise own workload and that ofothers
- Knowledge of managing difficult situations and conflict resolution
- Leadership skills
Desirable
- Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
