Job summary
NWL Procurement Services ("NWL PS") is part of Central London Community Healthcare NHS Trust, and provides procurement and supply chain management services across all members ("NWL Members").
The Head of Category is accountable for the effective management of and the value delivery for the procurement of goods and services across the Utilities and Transportation Category. They will be responsible for line managing a Category Manager, and ensuring effective development and maintenance of Category Strategy, Category Plan and Commercial Strategy.
Main duties of the job
The Head of Category shall be responsible for inputting to the development of the Category Strategy, working closely with the Category Director to effectively engage with senior stakeholders in relevant NHS & government bodies to understand requirements and work closely with Deliver and Enable colleagues to continually review and input to the Category Strategy to ensure that deliver the NWL PS strategy and corporate objectives.
The post holder will contribute to elements of the overall commercial lifecycle, including Category Strategy and Category policy development and understanding NWL Member requirements. This will be done through the development of Category Management strategies, understanding of the supplier/market landscape, and delivering timely and effective support, guidance, and expertise to the businesses.
About us
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C's apply
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job description
Job responsibilities
Main Duties and Responsibilities
Responsible for leading development and maintenance of the Utilities and Transportation Category Strategy to deliver NWL PS strategy and corporate objectives and to enable maximum aggregation of low value spend, reduction in sourcing activity and reducing supplier base to enable value to be added by Management activities.
Develop and maintain Category plans for key spend areas and transformation programmes.
Responsible for defining the Commercial Strategy for each sourcing project, including but not limited to, clear sourcing outcomes and definition of contracts to be included.
Responsible for working with end-users to scope and develop Project Initiation Documents (PIDs) to include project outlines, spend baselines (inclusive of NWL PS partner spend), project scope and linking to approved Category Strategy
Responsible for the level of spend with the Utilities and Transportation Category that is addressed by the Category Strategy
Responsible for acting as the project sponsor during the sourcing phase of the procurement project.
Responsible for managing potential supplier relationships by engaging the supply market early and building rapport/creating collaboration opportunities to support delivery of NWL PS strategy and corporate objectives.
Development of robust, fit for purpose and standardised KPIs to be used within the sourcing cycle of Category Procurements
Ensure Category Strategy points to the use of catalogues to reduce the level of manual purchase orders and technology to simplify the low-value quote process.
Understand demand by forecasting and planning requirements with internal stakeholders and suppliers.
Analyse inputs to support development of a multi-year Category Strategy and prioritised annual pipeline of initiatives
Support the Category Director as key point of contact for senior stakeholders in NHS, central government, and local government bodies (as relevant) to the Utilities and Transportation Category
Budget holder for service(s) responsible for
Responsible for providing and receiving highly complex, sensitive or contentious information when dealing with a range of issues from both internal and external stakeholder.
Job description
Job responsibilities
Main Duties and Responsibilities
Responsible for leading development and maintenance of the Utilities and Transportation Category Strategy to deliver NWL PS strategy and corporate objectives and to enable maximum aggregation of low value spend, reduction in sourcing activity and reducing supplier base to enable value to be added by Management activities.
Develop and maintain Category plans for key spend areas and transformation programmes.
Responsible for defining the Commercial Strategy for each sourcing project, including but not limited to, clear sourcing outcomes and definition of contracts to be included.
Responsible for working with end-users to scope and develop Project Initiation Documents (PIDs) to include project outlines, spend baselines (inclusive of NWL PS partner spend), project scope and linking to approved Category Strategy
Responsible for the level of spend with the Utilities and Transportation Category that is addressed by the Category Strategy
Responsible for acting as the project sponsor during the sourcing phase of the procurement project.
Responsible for managing potential supplier relationships by engaging the supply market early and building rapport/creating collaboration opportunities to support delivery of NWL PS strategy and corporate objectives.
Development of robust, fit for purpose and standardised KPIs to be used within the sourcing cycle of Category Procurements
Ensure Category Strategy points to the use of catalogues to reduce the level of manual purchase orders and technology to simplify the low-value quote process.
Understand demand by forecasting and planning requirements with internal stakeholders and suppliers.
Analyse inputs to support development of a multi-year Category Strategy and prioritised annual pipeline of initiatives
Support the Category Director as key point of contact for senior stakeholders in NHS, central government, and local government bodies (as relevant) to the Utilities and Transportation Category
Budget holder for service(s) responsible for
Responsible for providing and receiving highly complex, sensitive or contentious information when dealing with a range of issues from both internal and external stakeholder.
Person Specification
Education/Qualification
Essential
- A postgraduate business or finance degree (MBA, MBL, CA)
- A technical, financial or commercial degree
- Specialist knowledge over more than one discipline / function acquired over a significant period.
- Evidence of CPD
Desirable
- MCIPS
- Appropriate professional registration is desirable Programme and/or Project Management qualification
Skills and Knowledge
Essential
- at least 7 years experience of working within a role of developing and delivering long term category strategies
- Subject matter expertise in Category Management, and the ability to express that expertise to a range of stakeholders.
- Negotiation: A skilled negotiator with a broad range of skill sets
- Analysis: Skilled in being able to conduct analysis on complex data sets to provide concise insights
- Stakeholder Management: Strong stakeholder management skills, demonstrating ability to engage with stakeholders at multi levels
- Change Management: Understands change management and process improvement with experience in supporting business process / organisational change
- Strategy Delivery: Experience of delivering and implementing category and sourcing strategies, delivering strategies for various sub-categories
- Ability to process highly complex facts or situations requiring analysis, interpretation, comparison of a range of options
- Evidence of providing and receiving highly complex, highly sensitive or highly contentious information where there have been significant barriers to acceptance which needed to be overcome
Desirable
- Knowledge and awareness of NHS or wider healthcare sector operating models and policy developments would be advantageous, although not essential.
Experience
Essential
- at least 7 years previous experience of operating within a Commercial function
- Significant Senior Management experience, leading procurement and supplier management teams at a strategic level
- Significant experience in a Category Management role
- Modern procurement techniques and approaches, including strategic. cost management principles and strategic category management process knowledge.
- Managing staff
- Category management strategy initiation, planning and development process leadership Demonstrable experience of delivering total cost of ownership savings by Category Management
- Experience of leading and being accountable for development of business plans, strategies
- Specific and demonstrable category experience as required for the role, including evidence of significant associated benefits realisation.
- Experience in formulating long term strategic plans, involving uncertainly and impact on the organisation.
- Experience in policy implementation and development for a directorate or equivalent.
- Experience in being responsible for financial resources including budgeting for a major area, budget setting and monitoring.
- Experience in line management of staff; leading and Managing.
- Others: Strong project leadership and management capabilities and experience, with capacity to manage multiple small and medium sized projects
- Experience in establishing general policies
Desirable
- Knowledge and experience of EU procurement processes, using Government procurement frameworks
Other
Essential
- Understanding of supplier management and can demonstrate development of a supplier over time.
- Demonstrate an understanding of the latest market and procurement trends within the category.
- Confident in the use of appropriate IT toolsets, including keyboard skills, use of IT equipment and systems.
- Ability to concentrate for long periods of time and flexibility to work in an unpredictable pattern.
- Ability to handle distressing or emotional circumstances for example imparting unwelcomes news or where performance targets have not been met
Person Specification
Education/Qualification
Essential
- A postgraduate business or finance degree (MBA, MBL, CA)
- A technical, financial or commercial degree
- Specialist knowledge over more than one discipline / function acquired over a significant period.
- Evidence of CPD
Desirable
- MCIPS
- Appropriate professional registration is desirable Programme and/or Project Management qualification
Skills and Knowledge
Essential
- at least 7 years experience of working within a role of developing and delivering long term category strategies
- Subject matter expertise in Category Management, and the ability to express that expertise to a range of stakeholders.
- Negotiation: A skilled negotiator with a broad range of skill sets
- Analysis: Skilled in being able to conduct analysis on complex data sets to provide concise insights
- Stakeholder Management: Strong stakeholder management skills, demonstrating ability to engage with stakeholders at multi levels
- Change Management: Understands change management and process improvement with experience in supporting business process / organisational change
- Strategy Delivery: Experience of delivering and implementing category and sourcing strategies, delivering strategies for various sub-categories
- Ability to process highly complex facts or situations requiring analysis, interpretation, comparison of a range of options
- Evidence of providing and receiving highly complex, highly sensitive or highly contentious information where there have been significant barriers to acceptance which needed to be overcome
Desirable
- Knowledge and awareness of NHS or wider healthcare sector operating models and policy developments would be advantageous, although not essential.
Experience
Essential
- at least 7 years previous experience of operating within a Commercial function
- Significant Senior Management experience, leading procurement and supplier management teams at a strategic level
- Significant experience in a Category Management role
- Modern procurement techniques and approaches, including strategic. cost management principles and strategic category management process knowledge.
- Managing staff
- Category management strategy initiation, planning and development process leadership Demonstrable experience of delivering total cost of ownership savings by Category Management
- Experience of leading and being accountable for development of business plans, strategies
- Specific and demonstrable category experience as required for the role, including evidence of significant associated benefits realisation.
- Experience in formulating long term strategic plans, involving uncertainly and impact on the organisation.
- Experience in policy implementation and development for a directorate or equivalent.
- Experience in being responsible for financial resources including budgeting for a major area, budget setting and monitoring.
- Experience in line management of staff; leading and Managing.
- Others: Strong project leadership and management capabilities and experience, with capacity to manage multiple small and medium sized projects
- Experience in establishing general policies
Desirable
- Knowledge and experience of EU procurement processes, using Government procurement frameworks
Other
Essential
- Understanding of supplier management and can demonstrate development of a supplier over time.
- Demonstrate an understanding of the latest market and procurement trends within the category.
- Confident in the use of appropriate IT toolsets, including keyboard skills, use of IT equipment and systems.
- Ability to concentrate for long periods of time and flexibility to work in an unpredictable pattern.
- Ability to handle distressing or emotional circumstances for example imparting unwelcomes news or where performance targets have not been met
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
