Job summary
Quickstart Support Worker - Band 3 - Battersea Studios
We are looking for an enthusiastic, skilled and motivated Community Support Worker to join our Quickstart service across Wandsworth and Merton boroughs to deliver high quality, timely care support with an enablement focus to patients in the community.
Quickstart service provides rapid response social care services for patients who are at risk of social care breakdown. Without a social care package in place these patients would otherwise be admitted to hospital due to an overriding social care need.
The role is varied and diverse, and will involve following a personalized care plan, providing support including personal care and domestic tasks, across a wide range of client groups including people with dementia, frailty and complex long term conditions.
Main duties of the job
Quickstart works closely with Maximising Independence Team, a dynamic, multi-disciplinary team of physiotherapist, occupational therapist, speech and language therapist and rehab assistants, allowing for joint working with rehabilitation and learning opportunities. The post will provide an opportunity for the successful candidate to develop their clinical skills and knowledge base.
The post benefits from;
- Training to enable you to increase your skills as a valued member of the team. Training will include (but not limited to) : rehabilitation, moving and handling
- Regular supervision from senior therapist
- Access to support networks across CLCH
- Provision of Trust laptop and mobile phone allowing for mobile, remote working
- Excellent public transport links, cycle to work scheme and parking permits allowing for effective travel to home visits
If you are innovative, talented and adaptable, and would like to be part of a growing and forward thinking organization then come and join us.
This is a full-time 37.5 hours post -hours are worked across 7 days/week including bank holidays and weekends, and across shifts covering 07.30 - 22.00, depending on needs of the service. Staff are expected to cover a range of shifts across the weekend, bank holidays and operational hours of 07:30 - 22:00.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C's apply
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
To carry out pre-defined care plans with patients in their homes, as directed by a senior support worker or qualified therapist for a range of patients promoting an enablement ethos where appropriate, ensuring that patients safety and care is prioritised at all times.
To report back to the allocated senior support worker or therapist, and document effectively care tasks undertaken, progress made, outcomes of intervention and any concerns regarding patients health, wellbeing or ability and to discuss when modification of care plans may be necessary as part of a structured clinical supervision system.
To utilise basic health observation techniques to monitor patients health status as appropriate and directed by senior staff, reporting back findings.
To ensure all aspects of work are carried out to a high clinical standard and be accountable for this through the senior staff.
Please see attached Job Description and Person Specification for full roles and responsibilities.
Job description
Job responsibilities
To carry out pre-defined care plans with patients in their homes, as directed by a senior support worker or qualified therapist for a range of patients promoting an enablement ethos where appropriate, ensuring that patients safety and care is prioritised at all times.
To report back to the allocated senior support worker or therapist, and document effectively care tasks undertaken, progress made, outcomes of intervention and any concerns regarding patients health, wellbeing or ability and to discuss when modification of care plans may be necessary as part of a structured clinical supervision system.
To utilise basic health observation techniques to monitor patients health status as appropriate and directed by senior staff, reporting back findings.
To ensure all aspects of work are carried out to a high clinical standard and be accountable for this through the senior staff.
Please see attached Job Description and Person Specification for full roles and responsibilities.
Person Specification
Education/Qualification
Essential
- NVQ 3 in Health or Social Care or Equivalent academic qualification or Willingness to take on training
- Completed first level education (e.g. CSE or GCSEs) including A-C grade maths and English
Knowledge
Essential
- Knowledge of NHS
- Demonstrate an acceptable level of numeracy and literacy.
- An awareness of risk management.
- Knowledge of multi-agency services available and processes for referral
- Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and wellbeing
Desirable
- Desirable 6. Understanding of the role of the support worker
- Understanding of the role of the service
- Understanding of confidentiality in the context of healthcare
- Understanding of a holistic approach to care
- Understanding of enablement and issues relating to promoting independence
- Awareness of health and safety issues related to community working
Experience
Essential
- Experience in care work
- Experience working in health or social care setting
- Experience of working in a team 4. Experience of documenting care records
Desirable
- Experience of working with older people in a care / rehabilitation setting
- Experience of working in an NHS clinical setting
Skills
Essential
- Excellent communication skills and ability to build effective relationships
- Self management skills-managing time and workload
- Ability to work in a team
- Ability to analyse, interpret and record data in a clear, and succinct manner
- Good analytical and problem solving skills
- Excellent oral and written communication and presentation skills
- Effective interpersonal, influencing and negotiating skills
- Ability to work under pressure, prioritise effectively and manage competing demands.
- Ability to work with minimal supervision and lone work
- Ability to prioritise work
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative
- Able to deliver and monitor prescribed care plans
Desirable
- Previous experience of working on an electronic record system
- Able to understand and promote enablement strategies
- Insight into own capabilities and limitations
other
Essential
- Flexible about work location - Ability to travel around the borough to get to visits in a timely, effective way
Desirable
- Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations
- Car driver
Person Specification
Education/Qualification
Essential
- NVQ 3 in Health or Social Care or Equivalent academic qualification or Willingness to take on training
- Completed first level education (e.g. CSE or GCSEs) including A-C grade maths and English
Knowledge
Essential
- Knowledge of NHS
- Demonstrate an acceptable level of numeracy and literacy.
- An awareness of risk management.
- Knowledge of multi-agency services available and processes for referral
- Knowledge of the effects of the ageing process and needs of vulnerable adults in relation to their health and wellbeing
Desirable
- Desirable 6. Understanding of the role of the support worker
- Understanding of the role of the service
- Understanding of confidentiality in the context of healthcare
- Understanding of a holistic approach to care
- Understanding of enablement and issues relating to promoting independence
- Awareness of health and safety issues related to community working
Experience
Essential
- Experience in care work
- Experience working in health or social care setting
- Experience of working in a team 4. Experience of documenting care records
Desirable
- Experience of working with older people in a care / rehabilitation setting
- Experience of working in an NHS clinical setting
Skills
Essential
- Excellent communication skills and ability to build effective relationships
- Self management skills-managing time and workload
- Ability to work in a team
- Ability to analyse, interpret and record data in a clear, and succinct manner
- Good analytical and problem solving skills
- Excellent oral and written communication and presentation skills
- Effective interpersonal, influencing and negotiating skills
- Ability to work under pressure, prioritise effectively and manage competing demands.
- Ability to work with minimal supervision and lone work
- Ability to prioritise work
- Adaptable and flexible
- Ability to cope with uncertainty and change
- Proactive and innovative
- Able to deliver and monitor prescribed care plans
Desirable
- Previous experience of working on an electronic record system
- Able to understand and promote enablement strategies
- Insight into own capabilities and limitations
other
Essential
- Flexible about work location - Ability to travel around the borough to get to visits in a timely, effective way
Desirable
- Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations
- Car driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
