Job summary
Would you like to be part of our dynamic, fast paced Chief Operating Officer team?
Our Operational Divisions work across the entire geography of the organisation and account for 90% of the trust workforce. This role sits as part of the leadership team within the COO team, working alongside the COO, Directors of Operations, Director of Operational Resilience and Support Services and the Operations Project Manager.
This role is designed to provide high quality business support to the Chief Operating Officer and has overall responsibility for maintaining, managing the day-to-day business at a high level.
It is an exciting opportunity for an enthusiastic, efficient, proactive role model who has the ability to work autonomously and developing strong personal relationships with the diverse workforce of the Division.
The successful candidate will have a strong understanding of both Corporate and Operational services and be committed to supporting quality and safe healthcare services. A good knowledge of current operational delivery and an operational background is also an advantage.
Main duties of the job
The Business Manager will provide high quality business support to the Chief Operating Officer The post holder will have overall responsibility for maintaining, managing and developing the divisions information systems and ensure that the day-to-day business is managed efficiently and effectively in order to provide a high level service to the division.
With the support of the Directors of Operations and Director of Operational Resilience and Support Services responsible for the day to day management of the Business of the Division: financial, administrative staff as well as being involved in all aspects of quality agenda in addition the post holder will provide highly effective, efficient and professional personal assistance to the Chief Operating Officer. This will include effective diary management, administrative support and delegated project management and assistance in the day-to-day administrative functioning of the service.
The post holder will take responsibility for organising meetings/events, taking and circulation of formal minutes and managing correspondence as appropriate.
Will manage day to day running of the office by being responsible for stock control/office expenditure, and human resources issues including recruitment coordination.
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London - (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C's apply
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
- Anticipate, as far as possible, the needs of the team for advice and information and ensure that the manager is appropriately briefed in advance of scheduled meetings and events
- To assist in organising and planning workload. Maintain knowledge of the work the manager is involved with in order to take appropriate decisions in their absence and to advise on priorities. Source and gather information to assist the manager in prioritising their workload effectively to ensure deadlines are met.
- Scrutinise, prioritise and manage emails on a daily basis, based on an understanding and assessment of business issues, political pressures and wider NHS and social care partnerships, ensuring briefing and follow up action takes place and deadlines are met
- Manage incoming and outgoing correspondence, acknowledge emails and letters, assess and prioritise urgent and confidential correspondence addressed to the manager, bringing this to his/her attention and ensure that it is logged and tracked.
- Initiate and draft where appropriate, responses to letters and queries addressed to the manager and/or request other senior staff to draft appropriate responses and set deadlines to enable the manager to have sufficient time to review the draft
Please refer to the attached Job Description for full list of repsonsibilities.
Job description
Job responsibilities
- Anticipate, as far as possible, the needs of the team for advice and information and ensure that the manager is appropriately briefed in advance of scheduled meetings and events
- To assist in organising and planning workload. Maintain knowledge of the work the manager is involved with in order to take appropriate decisions in their absence and to advise on priorities. Source and gather information to assist the manager in prioritising their workload effectively to ensure deadlines are met.
- Scrutinise, prioritise and manage emails on a daily basis, based on an understanding and assessment of business issues, political pressures and wider NHS and social care partnerships, ensuring briefing and follow up action takes place and deadlines are met
- Manage incoming and outgoing correspondence, acknowledge emails and letters, assess and prioritise urgent and confidential correspondence addressed to the manager, bringing this to his/her attention and ensure that it is logged and tracked.
- Initiate and draft where appropriate, responses to letters and queries addressed to the manager and/or request other senior staff to draft appropriate responses and set deadlines to enable the manager to have sufficient time to review the draft
Please refer to the attached Job Description for full list of repsonsibilities.
Person Specification
Education/Qualification
Essential
- Educated to degree level or equivalent level combination of diploma level education, short courses / training and experience
- RSA II or equivalent
- ECDL/ Microsoft or equivalent
- Knowledge of business case procedures, range of computerised software, managerial knowledge, project monitoring, acquired through degree or equivalent experience plus further training and experience to post graduate diploma level equivalent
Person Specification
Education/Qualification
Essential
- Educated to degree level or equivalent level combination of diploma level education, short courses / training and experience
- RSA II or equivalent
- ECDL/ Microsoft or equivalent
- Knowledge of business case procedures, range of computerised software, managerial knowledge, project monitoring, acquired through degree or equivalent experience plus further training and experience to post graduate diploma level equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
