Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
The Adult Community Services Division of Birmingham Community Healthcare NHS Foundation Trust delivers an extensive range of community-based healthcare.
An exciting opportunity has arisen for a dedicated, eager to learn and hard-working individual to join our small, but very passionate, diligent and friendly divisional Governance Team based at Moseley Hall Hospital in a capacity of a Secondment post for Band 6 Governance Support Officer.
The successful candidate will support the Divisional Governance Team and Leadership Team in the facilitation, development, delivery and implementation of the Divisional Clinical Governance framework.
We require someone who is enthusiastic and motivated and able to work to a very high standard of accuracy. Candidate will be expected to demonstrate initiative in planning and prioritising their workload. A very strong work ethic aligned with the Trust values and qualities is also desirable. Candidates need to be flexible and able to adapt working styles.
Excellent communication skills are essential to enable a post holder to respond professionally to all arising queries. Post holder will be required to develop effective relationships with a wide range of staff and key stakeholders and have a positive 'can do' attitude.
Main duties of the job
The post holder will assist with provision of a wide range of Clinical Governance and Assurance functions that sit behind our clinical services, along with administrative and clerical tasks required to facilitate the improvement of quality and patient safety processes across the division.
The focus will be to provide a high-quality input to assist the Divisional Governance Lead and Divisional Leadership Team in implementing the clinical governance agenda by achieving compliance with relevant external and internal standards, regulations, policies and requirements.
The post holder will be responsible for provision of tasks related to facilitation of patient safety events/incidents, risk management, complaints/PALS
Offer support and guidance to divisional services/managers in management of medical devices across the division
Co-ordinate and prioritise governance tasks and functions related to Health and Safety, Subject Access Requests/other relevant requests covered under Information Governance framework (e.g. FOI, CHC, LeDeR, Coroners) including handling of patient's Medical Records and other sensitive and confidential documentation
Facilitate actions/escalations arising from National Patient Safety Alerts/other safety alerts, NICE, as well as CQC requests/inspections/other internal and external audits and quality and assurance visits/reviews.
About us
Working for our organisation
IMPORTANT
- Please ensure you check yourTRAC account regularlyas this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees includingBUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Job description
Job responsibilities
The service operates between the hours of 8 am to 6pm over 5 days per week and the working pattern for the successful candidate will not include weekend working and bank holiday periods. This post may require the successful candidates to occasionally travel across sites so a full driving license and car available for work is desirable but not required.
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Professional qualifications
Essential criteria
Educated to degree level or equivalent
Significant experience of working in Health services
Willing to undertake training to develop new skills and competencies
Desirable criteria
- Knowledge and understanding of a clinical governance function within NHS
- Evidence of continued professional development relevant to role
- A practical understanding and application of risk management principles and clinical audit methodologies
Experience
Essential criteria
Experience of working in a clinical governance / risk management / patient safety or other multidisciplinary teams with exposure to these areas
Experience of proven ability to produce high-quality written reports in various formats
Able to prepare and make presentations with credibility to clinicians
Experience of extracting analysing and interpretative of data
Experience in using departmental systems and the internet/intranet for tasks completion
Desirable criteria
Experience of analysis of incidents and identification of trends including applying principles of PSIRF
Knowledge and application of both qualitative and quantitative methodologies for evaluation and statistical procedures
Experience in supporting or strong understanding of quality improvement initiatives, such as handling patient complaints, investigating incidents, and managing/handling to patients feedback
Experience that demonstrates a commitment to patient-centred care and improving patients outcomes
Skills/knowledge
Essential criteria
- Excellent communication skills with ability to demonstrate respect, compassion and professionalism
- Strong analytical skills and a problem-solving approach
- Proficient in Microsoft Office packages including Excel, Word and Power Point (intermediate to advanced level or ability to learn new IT skills quickly)
- Effective time management, methodological approach and strong organisational skills, including the ability to work to tight deadlines
- Understanding of confidentiality and handling of sensitive information
Job description
Job responsibilities
The service operates between the hours of 8 am to 6pm over 5 days per week and the working pattern for the successful candidate will not include weekend working and bank holiday periods. This post may require the successful candidates to occasionally travel across sites so a full driving license and car available for work is desirable but not required.
For further details on the main responsibilities, please see the attached job description and person specification.
Person specification
Professional qualifications
Essential criteria
Educated to degree level or equivalent
Significant experience of working in Health services
Willing to undertake training to develop new skills and competencies
Desirable criteria
- Knowledge and understanding of a clinical governance function within NHS
- Evidence of continued professional development relevant to role
- A practical understanding and application of risk management principles and clinical audit methodologies
Experience
Essential criteria
Experience of working in a clinical governance / risk management / patient safety or other multidisciplinary teams with exposure to these areas
Experience of proven ability to produce high-quality written reports in various formats
Able to prepare and make presentations with credibility to clinicians
Experience of extracting analysing and interpretative of data
Experience in using departmental systems and the internet/intranet for tasks completion
Desirable criteria
Experience of analysis of incidents and identification of trends including applying principles of PSIRF
Knowledge and application of both qualitative and quantitative methodologies for evaluation and statistical procedures
Experience in supporting or strong understanding of quality improvement initiatives, such as handling patient complaints, investigating incidents, and managing/handling to patients feedback
Experience that demonstrates a commitment to patient-centred care and improving patients outcomes
Skills/knowledge
Essential criteria
- Excellent communication skills with ability to demonstrate respect, compassion and professionalism
- Strong analytical skills and a problem-solving approach
- Proficient in Microsoft Office packages including Excel, Word and Power Point (intermediate to advanced level or ability to learn new IT skills quickly)
- Effective time management, methodological approach and strong organisational skills, including the ability to work to tight deadlines
- Understanding of confidentiality and handling of sensitive information
Person Specification
Essential
Essential
- Educated to degree level or equivalent
- Significant experience of working in Health services
- Willing to undertake training to develop new skills and competencies
Desirable
- Knowledge and understanding of a clinical governance function within NHS
- Evidence of continued professional development relevant to role
- A practical understanding and application of risk management principles and clinical audit methodologies
Experience
Essential
- Experience of working in a clinical governance / risk management / patient safety or other multidisciplinary teams with exposure to these areas
- Experience of proven ability to produce high-quality written reports in various formats
- Able to prepare and make presentations with credibility to clinicians
Desirable
- Experience of extracting analysing and interpretative of data
- Experience in using departmental systems and the internet/intranet for tasks completion
- Experience of analysis of incidents and identification of trends including applying principles of PSIRF
- Knowledge and application of both qualitative and quantitative methodologies for evaluation and statistical procedures
- Experience in supporting or strong understanding of quality improvement initiatives, such as handling patient complaints, investigating incidents, and managing/handling to patients' feedback
- Experience that demonstrates a commitment to patient-centred care and improving patients' outcomes
Person Specification
Essential
Essential
- Educated to degree level or equivalent
- Significant experience of working in Health services
- Willing to undertake training to develop new skills and competencies
Desirable
- Knowledge and understanding of a clinical governance function within NHS
- Evidence of continued professional development relevant to role
- A practical understanding and application of risk management principles and clinical audit methodologies
Experience
Essential
- Experience of working in a clinical governance / risk management / patient safety or other multidisciplinary teams with exposure to these areas
- Experience of proven ability to produce high-quality written reports in various formats
- Able to prepare and make presentations with credibility to clinicians
Desirable
- Experience of extracting analysing and interpretative of data
- Experience in using departmental systems and the internet/intranet for tasks completion
- Experience of analysis of incidents and identification of trends including applying principles of PSIRF
- Knowledge and application of both qualitative and quantitative methodologies for evaluation and statistical procedures
- Experience in supporting or strong understanding of quality improvement initiatives, such as handling patient complaints, investigating incidents, and managing/handling to patients' feedback
- Experience that demonstrates a commitment to patient-centred care and improving patients' outcomes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
