Job summary
**This job advert will close as soon as sufficient applications have been received.**
This role isNOTopen to applications from those who will requiresponsorship.Should you apply for this role and be found to require sponsorship, your application will be rejected.
You will work as part of the team for Special School Nursing under the direction of the Office Manager, reporting relevant information to Special School Nurses by undertaking administrative duties to enable the service to function effectively & support to deliver a high standard of care to children/young people.
You will work 30 hours per week, term-time only contract. Monday to Friday.
The post of the administrator will support the service (City- Wide) and will cover a range of duties, predominately data input, telephone answering, monitoring of generic email accounts, pulling patient records, placing equipment orders and undertake furthermore administrative duties. There will be an expectation for the post holder to help with admin support where needed.
The successful candidate will be expected to support systems and processes in the team and underpin the smooth running of the office. It is essential that you possess excellent organisational & communication skills as well as IT skills with a flexible approach to work that will meet the ever-changing needs of the Service. In addition, successful candidates must work well as part of a large team, be self-motivated and able to prioritise their workload.
Main duties of the job
To be the primary point of contact for liaison within the Special School Nurse Clinical Team, giving information and guidance to patients, carers, relatives and staff.
You will need to be able to travel across sites, city wide.
To work on own initiative and organise their own workload without direct supervision on a daily basis to ensure deadlines are met and to enable compliance with Safeguarding Policies and Procedures.
To undertake a comprehensive range of administrative duties. Having responsibility for high quality maintenance of Clinical Record Systems. Ensuring information is recorded correctly in order for the efficient operation of the Service.
To be responsible for the maintenance and updating of all records and documents and maintaining an efficient filing system. The post holder will undertake a range of clerical duties including using a PC for word processing, PAS & Child Health System.
About us
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT
Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
Job description
Job responsibilities
We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
For further details on the main responsibilities, please see the attached job description and person specification.
Job description
Job responsibilities
We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry.
We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
For further details on the main responsibilities, please see the attached job description and person specification.
Person Specification
Qualifications
Essential
- OCR/RSA ll or equivalent NVQ 3 - Business Administration or equivalent
- GCSE passes in English Language and Maths (grade A-C or equivalent).
Desirable
- RSA level II/ NVQ Level II or relevant.
Skills/knowledge
Essential
- Ability to communicate at all levels including communicating sensitive information
- Knowledge of various IT packages.
- Demonstrate an ability to work on own initiative
- Ability to operate all office-based equipment.
- Strong organisational and prioritisation skills.
- Ability to build effective working relationships within a multi disciplinary team.
- Ability to prioritise work and meet deadlines.
- Understanding of Medical/NHS terminology
- Ability to develop and input on basic databases and to produce reports
- Ability to work on own and as part of a team.
- Show understanding of the importance of confidentiality and consequences of breaking confidentiality.
- Demonstrates willingness to respond effectively to customers and staff queries.
Experience
Essential
- Demonstrates ability to communicate with people in a courteous and sensitive manner, taking into account individual needs.
- Competent computer user i.e. Microsoft office systems i.e. power point, excel
- Strong organisational and prioritisation skills.
- Ability to achieve a high degree of accuracy.
- Ability to manage own time effectively and flexibly.
- Ability to address own training needs.
- Ability to set up/manage effective administrative systems
- Experience of diary management
Desirable
Other job requirements
Essential
- Ability to work flexibly within, and as part of a team
- To have a flexible approach to work
- Professional approach to work
- Motivated personality
- To be able to travel to other bases where needed for service needs
Person Specification
Qualifications
Essential
- OCR/RSA ll or equivalent NVQ 3 - Business Administration or equivalent
- GCSE passes in English Language and Maths (grade A-C or equivalent).
Desirable
- RSA level II/ NVQ Level II or relevant.
Skills/knowledge
Essential
- Ability to communicate at all levels including communicating sensitive information
- Knowledge of various IT packages.
- Demonstrate an ability to work on own initiative
- Ability to operate all office-based equipment.
- Strong organisational and prioritisation skills.
- Ability to build effective working relationships within a multi disciplinary team.
- Ability to prioritise work and meet deadlines.
- Understanding of Medical/NHS terminology
- Ability to develop and input on basic databases and to produce reports
- Ability to work on own and as part of a team.
- Show understanding of the importance of confidentiality and consequences of breaking confidentiality.
- Demonstrates willingness to respond effectively to customers and staff queries.
Experience
Essential
- Demonstrates ability to communicate with people in a courteous and sensitive manner, taking into account individual needs.
- Competent computer user i.e. Microsoft office systems i.e. power point, excel
- Strong organisational and prioritisation skills.
- Ability to achieve a high degree of accuracy.
- Ability to manage own time effectively and flexibly.
- Ability to address own training needs.
- Ability to set up/manage effective administrative systems
- Experience of diary management
Desirable
Other job requirements
Essential
- Ability to work flexibly within, and as part of a team
- To have a flexible approach to work
- Professional approach to work
- Motivated personality
- To be able to travel to other bases where needed for service needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
