Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
The Clinical Stock Controller role is an exciting and new opportunity within the Children's Community Nursing Team. The Clinical Stock Controllerwill work alongside our experienced clinical team and support them with managing stock control for children and young people that are known to our Children's Community Nursing teams.
The post holderwillbe responsible forordering stock from the NHS procurement system and liaising with families to ensure clinical supplies are available when they arerequired.
The post holder will take responsibility for rotating stock within the clinical environment and ensuring there is adequate stock available to the nursing teams.
In addition, the post holder will ensure that patient and staff equipment ismaintainedand serviced according to servicing agreements.
If you have relevant experience of using ordering systems and stock management and are passionate about supporting children and young people in the community, this is the perfect opportunity for you.
We are looking for a dynamic, enthusiastic person thatis able touse initiative and work without supervision
Main duties of the job
You will work alongside our experienced clinical team and support them with managing stock control for children and young people that are known to our Children's Community Nursing teams.
You will be ordering stock from the NHS procurement system and liaising with families to ensure clinical supplies are available when they arerequired.
You will take responsibility for rotating stock within the clinical environment and ensuring there is adequate stock available to the nursing teams.
You will ensure that patient and staff equipment ismaintainedand serviced according to servicing agreements.
About us
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT
Job description
Job responsibilities
-
Monitor stock levels within your area of responsibility and liaise with clinical staff to ensure stock levels aremaintainedensuring a seamless support role for clinical team. You will hold responsibility for the ordering of clinical andnon clinicalsupplies, including medical devices.
-
Ordering of stock andnon stockitems through the Trustdesignatedordering system ELFS. Follow up to ensure the prompt authorisation of all orders within 24 hours, escalating any concerns or delay to senior staff. Monitoring of invoice management through PIM.
-
Monitor and adjust delivery times in line with patient need in the mostcost effectiveway.
-
Receipt orders confirming correct stock has been received, arrange prompt returns should incorrect items have been delivered. To store orders receivedin a timely manner.
-
Ensure stock rotation and alert staff toshort dateditems. Organisestore room,maintaininghealth and safety and ensuring stock is easily identifiable and accessible.
-
To ensure that storage areas are kept clean and tidy and that damp dusting and discarding of rubbish are carried out.
-
Escalate any issues with stock supply to the relevant clinician and support with obtaining alternatives.
-
To ensure security of storage boxes and containers and their return to NHS Supplies and companies direct.
-
To ensure that all expired or damaged stock is disposed of in line with Trust policies and procedures.
-
Escalate issues with stock levels and supply issuesin a timely mannerand work with UHB Procurement/manufacturers to resolve issues. To incident report any concerns.
-
To be part of the team responsible for undertaking and organising an annual audit of stock.
-
To access individual and relevant NHS email accounts in a proactive andtimelymanner to avoid any delay with the ordering process.
-
Tocomply withgovernance and actions on Safety Alerts and Field Safety Notice on material stocks and supplies.
-
To work with the designated clinical practitioner and Medical Device Quality and Safety team to ensure the equipment database through DATIX is updated. Arranging of servicing and repair of equipment including that held by the families and the clinical team.
-
To work with the Trust Estates team in relation to servicing,commissioningand repair of all equipment for patients and staff.
-
Tomaintainregular contact with families who require supplies to be delivered directly to their home address ensuring that all stock ordered has been agreed by their lead nurse.
-
To reassure and remain calm during difficult conversations with families in relation to stock management.
-
To build relationships with families to support a smooth process for ordering and delivery of supplies.
-
To ensure clinical records are updated including all telephone or face to face contact with families via the Rio system.
-
To ensure interpreting services are utilised whererequiredto gain assurance families can understand the information they are provided with. To be mindful of the diverse population we service and how this may affect telephone communication.
-
To arrange the delivery of urgent supplies/equipment to families once agreed by the clinical team.
-
To post and arrange family collection of clinical supplies/equipment.
-
To hold the relevant IT skills to develop andmaintainappropriate databases/spreadsheetsin relation to supplies for individual families to track orders.
-
Maintain a professional standard and support a working culture that ensures health and wellbeing, promotes a Great Place to Work and learning for staff.
-
To work with the existing administration team, supporting with administrative duties at times of reduced staffing including answering the telephone and message taking.
-
To support any cost improvement initiatives and quality impact assessments that arerequiredto ensure patient experience and safety are not affected. Proposing changes to working practices.
-
To work within a busy pressurised environment. The role involves an element of manual handling. Trust Manual Handling policies must be adhered to.
-
To undertake other dutiescommensuratewith this grade of post in agreement with the relevant line manager.
-
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers,monitorsand equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
We welcome you to contact us prior to interview to discuss this post further and to arrange a suitable time to come along for an informal visit and meet the team.
Please contact Rebecca Carless, Team Leader 0121 245 5775 orrebecca.carless@nhs.net
For more information, please refer to the attached job description and person specification.
Job description
Job responsibilities
-
Monitor stock levels within your area of responsibility and liaise with clinical staff to ensure stock levels aremaintainedensuring a seamless support role for clinical team. You will hold responsibility for the ordering of clinical andnon clinicalsupplies, including medical devices.
-
Ordering of stock andnon stockitems through the Trustdesignatedordering system ELFS. Follow up to ensure the prompt authorisation of all orders within 24 hours, escalating any concerns or delay to senior staff. Monitoring of invoice management through PIM.
-
Monitor and adjust delivery times in line with patient need in the mostcost effectiveway.
-
Receipt orders confirming correct stock has been received, arrange prompt returns should incorrect items have been delivered. To store orders receivedin a timely manner.
-
Ensure stock rotation and alert staff toshort dateditems. Organisestore room,maintaininghealth and safety and ensuring stock is easily identifiable and accessible.
-
To ensure that storage areas are kept clean and tidy and that damp dusting and discarding of rubbish are carried out.
-
Escalate any issues with stock supply to the relevant clinician and support with obtaining alternatives.
-
To ensure security of storage boxes and containers and their return to NHS Supplies and companies direct.
-
To ensure that all expired or damaged stock is disposed of in line with Trust policies and procedures.
-
Escalate issues with stock levels and supply issuesin a timely mannerand work with UHB Procurement/manufacturers to resolve issues. To incident report any concerns.
-
To be part of the team responsible for undertaking and organising an annual audit of stock.
-
To access individual and relevant NHS email accounts in a proactive andtimelymanner to avoid any delay with the ordering process.
-
Tocomply withgovernance and actions on Safety Alerts and Field Safety Notice on material stocks and supplies.
-
To work with the designated clinical practitioner and Medical Device Quality and Safety team to ensure the equipment database through DATIX is updated. Arranging of servicing and repair of equipment including that held by the families and the clinical team.
-
To work with the Trust Estates team in relation to servicing,commissioningand repair of all equipment for patients and staff.
-
Tomaintainregular contact with families who require supplies to be delivered directly to their home address ensuring that all stock ordered has been agreed by their lead nurse.
-
To reassure and remain calm during difficult conversations with families in relation to stock management.
-
To build relationships with families to support a smooth process for ordering and delivery of supplies.
-
To ensure clinical records are updated including all telephone or face to face contact with families via the Rio system.
-
To ensure interpreting services are utilised whererequiredto gain assurance families can understand the information they are provided with. To be mindful of the diverse population we service and how this may affect telephone communication.
-
To arrange the delivery of urgent supplies/equipment to families once agreed by the clinical team.
-
To post and arrange family collection of clinical supplies/equipment.
-
To hold the relevant IT skills to develop andmaintainappropriate databases/spreadsheetsin relation to supplies for individual families to track orders.
-
Maintain a professional standard and support a working culture that ensures health and wellbeing, promotes a Great Place to Work and learning for staff.
-
To work with the existing administration team, supporting with administrative duties at times of reduced staffing including answering the telephone and message taking.
-
To support any cost improvement initiatives and quality impact assessments that arerequiredto ensure patient experience and safety are not affected. Proposing changes to working practices.
-
To work within a busy pressurised environment. The role involves an element of manual handling. Trust Manual Handling policies must be adhered to.
-
To undertake other dutiescommensuratewith this grade of post in agreement with the relevant line manager.
-
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers,monitorsand equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
We welcome you to contact us prior to interview to discuss this post further and to arrange a suitable time to come along for an informal visit and meet the team.
Please contact Rebecca Carless, Team Leader 0121 245 5775 orrebecca.carless@nhs.net
For more information, please refer to the attached job description and person specification.
Person Specification
Qualifications / training
Essential
- Educated to GCSE Level in Maths and English
- IT literate to include Microsoft programmes.
Experience
Essential
- Relevant experienced of ordering systems or stock management.
Desirable
- Ability to communicate with all disciplines, staff, patients and public
Skills/knowledge
Essential
- Experience of team working.
- Experience of working in a busy environment.
- Good interpersonal skills
- Ability to work without supervision and using own initiative.
- Effective organisational and time management skills.
- Ability to record concise and accurate information adhering to Trust record keeping policy.
- IT Literate
Personal qualities
Essential
- Ability to communicate effectively clinical and non clinical staff.
- Ability to communicate effectively with patients and families
- Commitment to enhancing high quality, safe patient care.
- Ability to cope effectively under pressure and mange complex and challenging situations.
Other job requirements
Essential
- Flexible
- Good physical health due to manual handling requirements of role.
Person Specification
Qualifications / training
Essential
- Educated to GCSE Level in Maths and English
- IT literate to include Microsoft programmes.
Experience
Essential
- Relevant experienced of ordering systems or stock management.
Desirable
- Ability to communicate with all disciplines, staff, patients and public
Skills/knowledge
Essential
- Experience of team working.
- Experience of working in a busy environment.
- Good interpersonal skills
- Ability to work without supervision and using own initiative.
- Effective organisational and time management skills.
- Ability to record concise and accurate information adhering to Trust record keeping policy.
- IT Literate
Personal qualities
Essential
- Ability to communicate effectively clinical and non clinical staff.
- Ability to communicate effectively with patients and families
- Commitment to enhancing high quality, safe patient care.
- Ability to cope effectively under pressure and mange complex and challenging situations.
Other job requirements
Essential
- Flexible
- Good physical health due to manual handling requirements of role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
