Band 8a Advanced Clinical Practitioner Single Point of Access

Job summary

An exciting opportunity has arisen to be part of a brand-new Single Point of Access(SPA) service designed to transform how we deliver care and support to our patientsacross urgent care and community services. This is your chance to shape apioneering, person-centred service right from the start!

The SPA will act as the central hub for coordinating clinical referrals, triaging urgentneeds, providing advice and directing patients to the right services at the right time.

Whether you're answering a call, reviewing referrals, or coordinating rapid support,you will play a key role in ensuring patients and professionals receive timely,efficient, and compassionate responses.

Why Join Us?

• Work alongside WMAS and other system partners to deliver joined-up care
• Be part of a dynamic, forward-thinking multidisciplinary team
• Help develop a newly launched, high-impact service
• Build new skills in triage, navigation, and integrated working
• Access to full training and ongoing CPD tailored to your role
• Opportunities for career progression as the service expands
• A supportive, inclusive, and flexible working environment
• Make a real difference to patient outcomes and experience
• Help reduce pressure on emergency services by ensuring safe, timely care pathways

We're looking for motivated, compassionate, and solution-focused individuals withexcellent communication skills and a passion for integrated care. You'll thrive in afast-paced environment and be confident in handling referrals, liaising with clinicalteams, and putting patients at the centre of everything you do.

Whether you're from a nursing, allied health, ambulance, or administrativebackground - if you're ready to be part of a service that will make a real differenceand excited about innovation and collaborative care, we'd love to hear from you.

Apply now and help us build something incredible. Join us at the forefront of NHStransformation.

Main duties of the job

Please refer to the job description for a detailed outline of the main duties.

1. Work in accordance with professional code of conduct.

2. Provide clinical triage, leadership and expertise.

3. Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing expert advanced clinical assessmentfor patients referred with undiagnosed and undifferentiated needs through a range of consultation mediums.

4. To initiate investigations, interpret diagnostic results and determine differential diagnosis and manage and evaluate care where appropriate/necessary.

5. Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways.

6. Lead the service in achieving its quality targets to sustain high standards of patient care and service delivery.

7. Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.

8. To safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.

9. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including the initiation of effective emergency care.

10. Empower professionals/patients/carers to make informed decisions and delegate care appropriately within the Service.

About us

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.