Birmingham Community Healthcare NHS FT

Band 3 Team Administrator

The closing date is 17 November 2025

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

LEARNING DISABILITIES SERVICE - CENTRAL HUB, RIVERSIDE LODGE

Permanent Team Administrator Band 3, Part-time - 24 hours per week:

We have an exciting opportunity for a Permanent Post Band 3 in the Learning Disabilities Service.

The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative. This role is demanding; applicants will be self-motivated and must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public. The post holder will provide a high level of administrative on a day-to-day basis complemented by excellent organizational and communication skills The successful candidate will have a good working knowledge of electronic systems including Rio.

Main duties of the job

The post holder will provide a high level administrative and business support on a day to day basis, contributing to the efficient and effective running of all administrative and office systems, adhering to Standard Operating Procedures, where appropriate, within the Learning Disabilities Service.

  • Deal with routine correspondence, using own initiative and within the scope of the post. Producing typed routine and non-routine letters reports, agenda's and minutes to a high standard as requested by managers and clinicians.
  • To support the provision of a comprehensive administrative word processing service using Microsoft Office packages on a day to day basis, ie audio typing (digital and analogue), databases, spread sheets, email, fax, diary management, filing, scanning.
  • To be responsible for the preparation of draft agenda's, taking minutes/action notes, and provide other high standard service support for meetings as required ie Admin team meetings, Operational Meetings, MDT and team meetings.
  • To provide cover for other administrative staff members during periods of short staffing and absence, ensuring that all administrative tasks are undertaken to support essential operational work throughput.
  • To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

About us

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

820-7519244-LD

Job locations

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Job description

Job responsibilities

To gain a comprehensive understanding of this position, we encourage you to carefully review both the job description and the person specification, which provide detailed information about the roles responsibilities, requirements, and desired qualifications.

Job description

Job responsibilities

To gain a comprehensive understanding of this position, we encourage you to carefully review both the job description and the person specification, which provide detailed information about the roles responsibilities, requirements, and desired qualifications.

Person Specification

Qualifications / training

Essential

  • GCSE English & Maths or equivalent
  • Level 3 qualification e.g., NVQ 3 or equivalent experience
  • Word Processing Qualification RSA I/II or equivalent

Desirable

  • Experience of diary management

Experience

Essential

  • Ability to demonstrate previous administrative / office experience.
  • Ability to maintain office-based systems, i.e. filing, ordering and recording.

Desirable

  • NHS experience

Skills/knowledge

Essential

  • Ability to populate and monitor databases / spread sheets
  • Excellent communication skills, written and verbal
  • Thorough understanding of Microsoft packages

Personal qualities

Essential

  • Ability to work to strict deadlines
  • Ability to maintain confidentiality
  • Ability to work on own initiative

Desirable

  • Confident communicator

Other job requirements

Essential

  • Flexible
  • Positive Attitude
  • Adaptable
Person Specification

Qualifications / training

Essential

  • GCSE English & Maths or equivalent
  • Level 3 qualification e.g., NVQ 3 or equivalent experience
  • Word Processing Qualification RSA I/II or equivalent

Desirable

  • Experience of diary management

Experience

Essential

  • Ability to demonstrate previous administrative / office experience.
  • Ability to maintain office-based systems, i.e. filing, ordering and recording.

Desirable

  • NHS experience

Skills/knowledge

Essential

  • Ability to populate and monitor databases / spread sheets
  • Excellent communication skills, written and verbal
  • Thorough understanding of Microsoft packages

Personal qualities

Essential

  • Ability to work to strict deadlines
  • Ability to maintain confidentiality
  • Ability to work on own initiative

Desirable

  • Confident communicator

Other job requirements

Essential

  • Flexible
  • Positive Attitude
  • Adaptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Nasrin Akhtar

nasrinakhtar@nhs.net

01214664986

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

820-7519244-LD

Job locations

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Supporting documents

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