Birmingham Community Healthcare NHS FT

Band 7 Quality Assurance Manager

The closing date is 10 November 2025

Job summary

Support the management of CQC regulation (inspection and regulation) across the Trust. This will involve working across the Divisions, Directorates and corporate specialists to ensure compliance and improvement at service level, supporting the implementation of quality improvement plans.

Support the Head of the team in developing a culture of continuous quality improvement across all services providing support as identified by the Head of Service to maximise achievement against identified internal and external standards. Provide oversight to the Head of Service with the policy and procedure framework as required.

In line with the Trust's being a major provider in Community and Primary care services, the post holder will be expected to support these developments and take responsibility for areas of responsibility within any future service developments.

Main duties of the job

Quality Standards and assuranceSupport the management of the self-assessment compliance system for the Trust which rates compliance against the CQC's fundamental standards of care. This includes making recommendations for database development, running routine reports and creating reports to monitor data around quality standards for both service and Divisional use.

GovernanceMake recommendations to the Head of Service regarding development of systems and processes that ensure the Trust is compliant with the Care Quality Commission's Fundamental Standards of Care.

Trust Policy FrameworkDay to day oversight of the policy development process providing advice to members of the QASA team and policy authors across the Trust.

TrainingUndertake presentations and provide training to staff across the Trust on internal quality reviews, policies and procedures, induction, and bespoke training for services to raise awareness of CQC standards or in relation to quality improvement as identified as a result of quality improvement plan or competency of work.Management and Leadership ResponsibilitiesHave an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff in your team/s are fully aware of the implications and can contribute effectively to service improvement.

For further information on the role, please see the attached full Job Description.

About us

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

Details

Date posted

05 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

820-7516490-COR

Job locations

3 Priestley Wharf

Holt Street

Birmingham

B4 7BN


Job description

Job responsibilities

For further detailed information on the role, please see the attached Job Description and Person Specification documentation.

Job description

Job responsibilities

For further detailed information on the role, please see the attached Job Description and Person Specification documentation.

Person Specification

Qualifications/training

Essential

  • Possess a masters level qualification or possess in depth specialist knowledge in the field of compliance and regulation requirements as determined by external regulators

Desirable

  • Registered healthcare professional/practitioner

Experience

Essential

  • Significant experience of working on own initiative to high standards against tight deadlines

Experience

Essential

  • Relevant experience of taking lead in delivering key pieces of work

Desirable

  • Extensive relevant experience of working at a specialist level in the area of compliance and assurance in an NHS organisation
  • Relevant experience of using IT systems to a high standard particularly Excel and databases
  • Relevant experience of handling data for use as evidence or assurance
  • Significant experience of working with quantitative and qualitative data and ability to relate this to working practices

Experience

Essential

  • Relevant experience of planning a complex and diverse workload independently
Person Specification

Qualifications/training

Essential

  • Possess a masters level qualification or possess in depth specialist knowledge in the field of compliance and regulation requirements as determined by external regulators

Desirable

  • Registered healthcare professional/practitioner

Experience

Essential

  • Significant experience of working on own initiative to high standards against tight deadlines

Experience

Essential

  • Relevant experience of taking lead in delivering key pieces of work

Desirable

  • Extensive relevant experience of working at a specialist level in the area of compliance and assurance in an NHS organisation
  • Relevant experience of using IT systems to a high standard particularly Excel and databases
  • Relevant experience of handling data for use as evidence or assurance
  • Significant experience of working with quantitative and qualitative data and ability to relate this to working practices

Experience

Essential

  • Relevant experience of planning a complex and diverse workload independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

3 Priestley Wharf

Holt Street

Birmingham

B4 7BN


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

3 Priestley Wharf

Holt Street

Birmingham

B4 7BN


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Administrator Nursing and Therapies

Kia Whitcombe

kia.whitcombe@nhs.net

07752398265

Details

Date posted

05 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

820-7516490-COR

Job locations

3 Priestley Wharf

Holt Street

Birmingham

B4 7BN


Supporting documents

Privacy notice

Birmingham Community Healthcare NHS FT's privacy notice (opens in a new tab)