Birmingham Community Healthcare NHS FT

Band 4 Locality Hub Coordinator

Information:

This job is now closed

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

A new and exciting opportunity has arisen for a Locality Hub Cooridantor position to support with delivering clinical services operating within a Locality Hub model, which is a key component in delivering Neighbourhood Health as per the NHS 10 Year Plan. BCHC, as the lead for the Community Care Collaborative has been influential in the 10 Year Plan, receiving national recognition for its collaborative approach across health and care sectors.

There are 5 designated Hubs across Birmingham, North, South, West, Central and East - with the East Locality Hub (Washwood Heath Health Centre) having been operational for over 12 months and has established the framework for delivering Neighbourhood health across the remaining 4 localities, all localities are to be established for winter 2025. The hubs core components consist of care co-ordination, associated Integrated Neighbourhood Teams and designated clinical pathways to provide same day emergency care and preventing unnecessary admissions support timely discharge and flow. This model of care is dependent on complex system data and its interpretation.

This role demands a dynamic, inclusive and engaging individual who can play a pivotal role to support all teams across complex care environments.

Please note:- We are not recruiting to the Central Locality Hub.

Main duties of the job

To support clinical teams in the management of referral pathways across primary, community and acute care pathways to ensure patients are triaged and streamed into appropriate services within the Locality, to include:

Community Nursing Services

Pathway 1 - Early Intervention Community Team

Pathway 2 - Intermediate Care Inpatient beds

Pathway 3 - referrals for care home setting as a discharge destination only when 'Home First' has been excluded

End Of Life (EOL) - Fast Track processes and outcomes

Integrated Neighbourhood Team (INT)

To liaise with the identified community Multidisciplinary Team (MDT) leads to manage the coordination of attendance from the community teams to support complex discharge planning and High Intensity Service User (HISU) pathways. This will involve the coordination of Gold Standards Framework (GSF)/Palliative Care meetings

To enable identification of Palliative/End of Life (EOL) Fast Track patients from Primary Care, Community Nursing and Acute Care for appropriate EOL care and management, including registration for GSF processes

To support the review of patients referred for P2, by working with the In-Reach Team and other clinicians, ensuring decision for pathways are appropriate for the patient at that point in time and in accordance with referral/acceptance/admission criteria.

About us

IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
  • please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

820-7518186-COM

Job locations

Priestley Wharf

Holt Street

Birmingham

B7 4BN


Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification

Person Specification

Qualifications / training

Essential

  • Educated to GCSE level or equivalent with grade C or above in English and maths
  • NVQ Level 3 in relevant subject or equivalent
  • Evidence of continuous personal development

Experience

Essential

  • Significant Experience of administrative processes including development of spreadsheets and databases and other IT systems used in an office environment
  • Relevant Experience of dealing with enquiries from the public and partner organisations
  • Significant Experience of working in a care setting
  • Significant Experience of working in an environment requiring an awareness of safeguarding vulnerable adults

Skills/Knowledge

Essential

  • Excellent communication skills with the ability to communicate clearly and sensitively with a wide range of people, including internal and external stakeholders
  • Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
  • Strong organisational skills with ability to prioritise conflicting tasks and demands within a hub environment
  • Ability to work autonomously without direct supervision
  • Takes the initiative to make improvements and find solutions to problems
  • Flexible working ethos including weekends and across different sites
  • Able to travel independently across the Trust as service needs demand

Personal qualities

Essential

  • Self-motivated with the ability to motivate others
  • Ability to work autonomously without direct supervision
  • Able to prioritise conflicting tasks and demands
  • Willing to encourage and drive innovation
  • Ability to set high standards for self and others to deliver service priorities

Other job requirements

Essential

  • Able to travel independently across the Trust as service needs demand
Person Specification

Qualifications / training

Essential

  • Educated to GCSE level or equivalent with grade C or above in English and maths
  • NVQ Level 3 in relevant subject or equivalent
  • Evidence of continuous personal development

Experience

Essential

  • Significant Experience of administrative processes including development of spreadsheets and databases and other IT systems used in an office environment
  • Relevant Experience of dealing with enquiries from the public and partner organisations
  • Significant Experience of working in a care setting
  • Significant Experience of working in an environment requiring an awareness of safeguarding vulnerable adults

Skills/Knowledge

Essential

  • Excellent communication skills with the ability to communicate clearly and sensitively with a wide range of people, including internal and external stakeholders
  • Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records
  • Strong organisational skills with ability to prioritise conflicting tasks and demands within a hub environment
  • Ability to work autonomously without direct supervision
  • Takes the initiative to make improvements and find solutions to problems
  • Flexible working ethos including weekends and across different sites
  • Able to travel independently across the Trust as service needs demand

Personal qualities

Essential

  • Self-motivated with the ability to motivate others
  • Ability to work autonomously without direct supervision
  • Able to prioritise conflicting tasks and demands
  • Willing to encourage and drive innovation
  • Ability to set high standards for self and others to deliver service priorities

Other job requirements

Essential

  • Able to travel independently across the Trust as service needs demand

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Priestley Wharf

Holt Street

Birmingham

B7 4BN


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Priestley Wharf

Holt Street

Birmingham

B7 4BN


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Kate Foster

katharine.foster2@nhs.net

07546654349

Details

Date posted

21 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

820-7518186-COM

Job locations

Priestley Wharf

Holt Street

Birmingham

B7 4BN


Supporting documents

Privacy notice

Birmingham Community Healthcare NHS FT's privacy notice (opens in a new tab)