Birmingham Community Healthcare NHS FT

Band 4 Team Administration & Divisional Communication Support

The closing date is 20 October 2025

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We have an exciting opportunity for a Band 4 Team Administration & Divisional Communication Support in the Learning Disabilities Service.

The Learning Disabilities Service provides a range of services for people in the West Midlands to assist them in managing their learning disabilities. All our services are provided by teams of clinical professionals and support staff who aim to provide integrated services in ways that best meet the needs of patients and their carers. You must enjoy working within a multi-disciplinary team and have the ability to relate to our service users, carers, parents and members of the public.

This is an exciting opportunity for an individual who relishes a challenge and is keen to demonstrate their skills and abilities in using their own initiative, working in a fast-paced environment. A calm but proactive approach with the ability to multi-task is desirable.

The post holder will take the lead role in maintaining all aspects of a high-level administration and business support on a day to day basis ensuring efficient and effective running of all administrative and office systems within the Learning Disabilities Service. Working with managers and clinicians to support other administrative staff to ensure the smooth running of all office-based systems.

Main duties of the job

To support the provision of a comprehensive administrative word processing service using Microsoft Office packages on a day to day basis, ie audio typing (digital and analogue), databases, spread sheets, email, fax, diary management, filing, scanning.

Deal with routine correspondence, using own initiative and within the scope of the post. Producing typed routine and non-routine letters reports, agenda's and minutes to a high standard as requested by managers and clinicians.

Responsible for the adaptation and design of visual aids, presentations, newsletters and intranet pages as requested by the Divisional Leadership Team.

Develop good communications with staff at all levels ensuring information requests and correspondence is dealt with efficiently and effectively.

To be responsible for the preparation of draft agenda's, taking minutes/action notes, and provide other high standard service support for meetings as required i.e admin team meetings, operational meetings, multi-disciplinary team (MDT) meetings.

Undertake the ordering of stock (stationery) and non-stock items for the service(s) as required including liaising with external organisations as appropriate.

To provide cover for other administrative staff members during periods of short staffing and absence, ensuring that all administrative tasks are undertaken to support essential operational work throughput.

About us

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

820-7508972-LD

Job locations

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Job description

Job responsibilities

If you want to find out more information about this job, please look at the job description and person specification.

Job description

Job responsibilities

If you want to find out more information about this job, please look at the job description and person specification.

Person Specification

Qualifications / training

Essential

  • GCSE English & Maths Grade A-C or equivalent.
  • Level 4 qualification e.g. NVQ 4 or relevant experience.
  • Word Processing Qualification RSA/Pitman 3 or equivalent experience.

Experience

Essential

  • Experience of diary management.
  • Ability to maintain office based systems, i.e. filing, ordering and recording.
  • Ability to demonstrate previous administrative / office experience.

Desirable

  • NHS experience

Skills/knowledge

Essential

  • Ability to populate and monitor databases / spread sheets.
  • Advanced working knowledge of Microsoft Word, Excel, Outlook and Power Point presentations using graphic design techniques.
  • Excellent communication skills, written and verbal.

Desirable

  • Knowledge of information systems i.e, RiO

Personal qualities

Essential

  • Confident communicator.
  • Able to work on own initiative and be self-motivated.
  • Ability to maintain confidentiality.
Person Specification

Qualifications / training

Essential

  • GCSE English & Maths Grade A-C or equivalent.
  • Level 4 qualification e.g. NVQ 4 or relevant experience.
  • Word Processing Qualification RSA/Pitman 3 or equivalent experience.

Experience

Essential

  • Experience of diary management.
  • Ability to maintain office based systems, i.e. filing, ordering and recording.
  • Ability to demonstrate previous administrative / office experience.

Desirable

  • NHS experience

Skills/knowledge

Essential

  • Ability to populate and monitor databases / spread sheets.
  • Advanced working knowledge of Microsoft Word, Excel, Outlook and Power Point presentations using graphic design techniques.
  • Excellent communication skills, written and verbal.

Desirable

  • Knowledge of information systems i.e, RiO

Personal qualities

Essential

  • Confident communicator.
  • Able to work on own initiative and be self-motivated.
  • Ability to maintain confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Nasrin Akhtar

nasrinakhtar@nhs.net

01214664986

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

820-7508972-LD

Job locations

Riverside Lodge

160 Hob Moor Road, Small Heath

Birmingham

B10 9JH


Supporting documents

Privacy notice

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