Job summary
***This job advert will close as soon as sufficient applications have been received. ***
The post holder will provide a comprehensive administrative and business support to the departments within the Rehabilitation Services.
To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.
Main duties of the job
Ensure all equipment or technology processes are completed timely, accurately and identified information systems are updated to agreed standards.
To support clinicians within the service with identified administration tasks.
Produce a range of correspondence, reports, presentations or spread sheets, ensuring all documents are accurate and produced to a high standard.
Co-ordinate and book patient appointments.
Ensure clinics or available appointment slots are fully utilised as far as possible within the remit of the role.
On a daily basis, make and receive telephone calls to/from patients, staff and people from outside organisations ensuring any actions are dealt with appropriately.
About us
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from
Job description
Job responsibilities
For further information please see full job description
***This job advert will close as soon as sufficient applications have been received. ***
This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
Job description
Job responsibilities
For further information please see full job description
***This job advert will close as soon as sufficient applications have been received. ***
This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
Person Specification
Education
Essential
- Evidence of a good standard of Education
- Continued learning and development
Desirable
- Maths GCSE or equivalent
- English GCSE or equivalent
Experience
Essential
- Previous office experience in a similar role
- Relevant experience of communicating with patients/customers
- Experience of working within a team with different skill sets
Desirable
- Experience of working for the NHS
- Previous experience of meeting preparation and minute taking
IT / Systems
Essential
- Experience of working with data systems
- Previously working with Microsoft packages
- Managing a team inbox
Desirable
Person Specification
Education
Essential
- Evidence of a good standard of Education
- Continued learning and development
Desirable
- Maths GCSE or equivalent
- English GCSE or equivalent
Experience
Essential
- Previous office experience in a similar role
- Relevant experience of communicating with patients/customers
- Experience of working within a team with different skill sets
Desirable
- Experience of working for the NHS
- Previous experience of meeting preparation and minute taking
IT / Systems
Essential
- Experience of working with data systems
- Previously working with Microsoft packages
- Managing a team inbox
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
