Job summary
Fixed Term or Secondment until end March 2027
A new and exciting opportunity has arisen for an influential senior leadership position to deliver clinical services operating within a Locality Hub model, which is a key component in delivering Neighbourhood Health as per the NHS 10 Year Plan. BCHC, as the lead for the Community Care Collaborative has been influential in the 10 Year Plan, receiving national recognition for its collaborative approach across health and care sectors
There are 5 designated Hubs for Birmingham, East Locality Hub (Washwood Heath Health Centre) has been operational for over 12 months and has established the framework for delivering Neighbourhood health across the City, 4 hubs in progress to become established by Sept 2025. The hubs core components consist of care co-ordination, associated Integrated Neighbourhood Teams and designated clinical pathways to provide same day emergency care and preventing unnecessary admissions support timely discharge and flow. This model of care is dependent on complex system data and its interpretation
The Group Manager is a critical leadership role and will have strategic and operational oversight of services being delivered. It will play a key role in shaping and ensuring delivery of care services within the hub via its collaboration with Acute, Mental Health, Primary Care and Voluntary Sector partners. A truly innovative and integrated model of care is seen as a real opportunity to make a difference to its respective local community and the care they receive
This role demands a dynamic, inclusive and engaging leader who can continue to motivate teams, and drive service transformation, operational performance and excellence, with workforce engagement across complex care environments.
Main duties of the job
Key components of the role include:
To provide strong visible, inclusive and compassionate leadership across the Locality Hub.
Promote a culture of collaboration and effective communication across teams within the Hub and with external partners.
To deputise for the senior leadership responsible for the locality hub. This may include current Deputy Director/ Director level.
To review and improve the services, in partnership with external Partners, taking into account local and national guidelines, national NHS/government policy and guidance from the Trust.
To ensure that effective strategies are in place for the Locality Hub and that key elements of the services within it are joined up with Locality business plans and developments.
To lead on the demand and capacity profiling across the services within the Locality Hub, ensuring workforce plans reflect the demand profile and appropriate delivery of the required activity.
Ensure robust performance monitoring systems are in place to track service delivery, outcomes, and quality standards.
For interested candidates, there is an offer to visit the East Locality Hub at Washwood Heath to see the Locality model in practice. If you wish to undertake a visit please contact Jackie Jones on(insert contact number) and this can be arranged.
Please note BCHC are actively welcoming applications for those who may wish to consider this post on asecondment basis if the respective current employer is also supportive of this approach.
The role will offer an exciting opportunity to work with system partners all striving to work collaboratively together for the benefit of its citizens and how and where they receive high quality care.
About us
We are seeking an ambitious and experienced senior operational leader to join us at an exciting time of transformation. This is a unique opportunity to contribute to the wellbeing of our communities by working collaboratively with system partners to deliver a diverse portfolio of high-impact services across the city.
This role requires a strategic mindset combined with compassionate leadership, as you work across professional and organisational boundaries to plan, deliver and improve services that meet quality, activity, and financial targets.
As Locality Hub Manager, you will be responsible for:
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Leading all aspects of operational delivery across the Locality Hub, working in close partnership with multi-professional teams and system partners.
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Driving service transformation and improvement, underpinned by evidence-based methodologies and strong performance management.
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Providing visible, inclusive, and compassionate leadership that inspires teams and fosters a culture of collaboration and continuous learning.
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Managing complex services and workforce structures, ensuring effective rota, resource, and demand planning to meet patient and service needs.
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Holding accountability for budgetary control, governance, and performance, while contributing to wider strategic priorities.
Job description
Job responsibilities
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Person Specification
Qualifications/Training
Essential
- Professional knowledge acquired through degree supplemented by specialist training, experience, short courses, to master's level equivalent
- Evidence of continuous professional development
Experience
Essential
- Extensive relevant experience working at senior management level
- Extensive experience of managing budgets within financial constraints/targets
- Extensive relevant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
Skills and Knowledge
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Demonstrable knowledge of governance of financial targets/service delivery
- Demonstrable knowledge of governance of financial targets/service delivery
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding a full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Ability to work under significant pressure and to demanding timescales
Person Specification
Qualifications/Training
Essential
- Professional knowledge acquired through degree supplemented by specialist training, experience, short courses, to master's level equivalent
- Evidence of continuous professional development
Experience
Essential
- Extensive relevant experience working at senior management level
- Extensive experience of managing budgets within financial constraints/targets
- Extensive relevant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
Skills and Knowledge
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Demonstrable knowledge of governance of financial targets/service delivery
- Demonstrable knowledge of governance of financial targets/service delivery
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding a full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Ability to work under significant pressure and to demanding timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
