Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
The Group Manager for Locality hubs is a critical leadership role within the System, responsible for the strategic and operational oversight of multiple services within a Locality Hub. Working as part of the senior leadership team, the post holder will ensure the delivery of high-quality, safe, and efficient services that meet agreed performance, clinical, and financial targets.
This role demands a dynamic and inclusive leader who can drive service transformation, operational excellence, and workforce engagement across complex care environments. The post holder will lead on resource allocation, demand and capacity planning, performance improvement, and service development, ensuring that services are responsive to local needs and aligned with wider system priorities.
The Group Manager will work collaboratively with internal and external partners across health, social care, and the voluntary sector to develop integrated models of care and ensure a seamless patient experience.
Main duties of the job
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Provide visible, inclusive, and compassionate leadership across the Locality Hub.
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Deputise for senior leadership (Deputy Director/Director level) and work with stakeholders to continuously improve services in line with local and national priorities.
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Oversee and manage the Locality Hub's delegated budget, ensuring financial efficiency and contributing to the wider locality's financial performance.
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Lead the development and delivery of productivity and efficiency strategies, including Cost Improvement Plans (CIPs).
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Manage demand and capacity planning, ensuring workforce and service delivery align with patient needs and activity targets.
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Ensure robust performance monitoring systems are in place to track service delivery, outcomes, and quality standards.
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Promote a culture of collaboration and effective communication across teams within the Hub.
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Work with Information teams to implement data systems that support continuous performance measurement and service improvement.
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Lead the preparation and presentation of reports and operational assurance updates for internal committees and external stakeholders.
About us
We are seeking an ambitious and experienced senior operational leader to join us at an exciting time of transformation. This is a unique opportunity to contribute to the wellbeing of our communities by working collaboratively with system partners to deliver a diverse portfolio of high-impact services across the city.
This role requires a strategic mindset combined with compassionate leadership, as you work across professional and organisational boundaries to plan, deliver and improve services that meet quality, activity, and financial targets.
As Locality Hub Manager, you will be responsible for:
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Leading all aspects of operational delivery across the Locality Hub, working in close partnership with multi-professional teams and system partners.
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Driving service transformation and improvement, underpinned by evidence-based methodologies and strong performance management.
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Providing visible, inclusive, and compassionate leadership that inspires teams and fosters a culture of collaboration and continuous learning.
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Managing complex services and workforce structures, ensuring effective rota, resource, and demand planning to meet patient and service needs.
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Holding accountability for budgetary control, governance, and performance, while contributing to wider strategic priorities.
Job description
Job responsibilities
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Person Specification
Qualifications/Training
Essential
- Professional knowledge acquired through degree supplemented by specialist training, experience, short courses, to master's level equivalent
- Evidence of continuous professional development
Experience
Essential
- Extensive relevant experience working at senior management level
- Extensive experience of managing budgets within financial constraints/targets
- Extensive relevant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
Skills and Knowledge
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Demonstrable knowledge of governance of financial targets/service delivery
- Demonstrable knowledge of governance of financial targets/service delivery
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding a full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Ability to work under significant pressure and to demanding timescales
Person Specification
Qualifications/Training
Essential
- Professional knowledge acquired through degree supplemented by specialist training, experience, short courses, to master's level equivalent
- Evidence of continuous professional development
Experience
Essential
- Extensive relevant experience working at senior management level
- Extensive experience of managing budgets within financial constraints/targets
- Extensive relevant experience of and exposure to performance setting and monitoring
- Significant experience of line managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
Skills and Knowledge
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Demonstrable knowledge of governance of financial targets/service delivery
- Demonstrable knowledge of governance of financial targets/service delivery
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Understanding a full range of improvement methodology techniques, including process mapping, capacity and demand modelling and sustainability processing
- Knowledge of workforce planning, recruitment and retention
- Ability to work under significant pressure and to demanding timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
