Birmingham Community Healthcare NHS FT

Band 2 Facilities Health Centre Receptionist

The closing date is 03 June 2025

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

Please be aware the hours offered are not flexible ( Monday to Friday from 12:30 till 16:30)

Band 2 Health Centre Receptionists

Applications are invited for vacancies with the corporate division of BCHC Trust.

We have an opportunity within one of our health centres based within the Aston area, to appoint a part time receptionist.

Aston Health Centre is one of our most established centres that holds a number of BCHC services and needs hardworking, reliable and friendly staff. This position is part time Monday - Friday, 12:30am - 16:30pm.

The successful candidate must have excellent organizational and communication skills, be motivated and enthusiastic to ensure that a quality and efficient service is provided to the clinical teams. The post holder must have the ability to work on their own initiative. They will also need to be able to prioritize their workload and work under pressure to meet agreed deadlines.

The Receptionist is an integral part of the Health Centre and is often the first point of contact for patients and visitors on arrival.

Main duties of the job

You should have excellent keyboard skills and a working knowledge of Windows based computer packages, in particular Microsoft Word, Excel, and Outlook.

You will need to have an awareness of the confidentiality and equality issues associated with working in a Clinical Support Services environment.

The post may require you to undertake duties at other centers across the trust due to service demand and changes. This will be discussed and agreed with you prior to any changes.

When attending interviews evidence of the necessary qualifications will be needed otherwise interviews will not take place.

About us

IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
  • Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

820-7102139-COR-A

Job locations

Aston Health Centre

175 Trinity Rd, Aston

Birmingham

B6 6JA


Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification

Job description

Job responsibilities

For further details on the main responsibilities, please see the attached job description and person specification

Person Specification

QUALIFICATION

Essential

  • GCSE Maths and English level or equivalent

Desirable

  • Competent keyboard skills

EXPERIENCE

Essential

  • Demonstrate office environment experience, working with a team

Desirable

  • Relevant experience working in a pressurised environment

PERSONAL QUALITIES

Essential

  • Able to work on own initiative
  • Planning workloads
  • Ability to work effectively as a team member
  • Friendly and pleasant.
  • Willing to learn new skills
  • Demonstrates ability to use initiative to resolve problems
  • Demonstrates willingness to assist in a helpful way, when responding to queries from patients, other agencies or colleagues
  • Understands the importance of confidentiality and the consequences of breaking confidentiality

OTHER JOB REQUIREMENTS

Essential

  • Able to travel independently around the trust

SKILLS/ KNOWLEDGE

Essential

  • Competent to process basic clerical tasks accurately, following instructions
  • Able to produce simple calculations accurately
  • Competent to operate fax and photocopying machines
  • Proficient in the use of Microsoft Office based applications, such as Word, Excel and Access
Person Specification

QUALIFICATION

Essential

  • GCSE Maths and English level or equivalent

Desirable

  • Competent keyboard skills

EXPERIENCE

Essential

  • Demonstrate office environment experience, working with a team

Desirable

  • Relevant experience working in a pressurised environment

PERSONAL QUALITIES

Essential

  • Able to work on own initiative
  • Planning workloads
  • Ability to work effectively as a team member
  • Friendly and pleasant.
  • Willing to learn new skills
  • Demonstrates ability to use initiative to resolve problems
  • Demonstrates willingness to assist in a helpful way, when responding to queries from patients, other agencies or colleagues
  • Understands the importance of confidentiality and the consequences of breaking confidentiality

OTHER JOB REQUIREMENTS

Essential

  • Able to travel independently around the trust

SKILLS/ KNOWLEDGE

Essential

  • Competent to process basic clerical tasks accurately, following instructions
  • Able to produce simple calculations accurately
  • Competent to operate fax and photocopying machines
  • Proficient in the use of Microsoft Office based applications, such as Word, Excel and Access

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Aston Health Centre

175 Trinity Rd, Aston

Birmingham

B6 6JA


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Aston Health Centre

175 Trinity Rd, Aston

Birmingham

B6 6JA


Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Reception Manager

Monika Wiechecka

monika.wiechecka@nhs.net

01216832388

Details

Date posted

20 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

820-7102139-COR-A

Job locations

Aston Health Centre

175 Trinity Rd, Aston

Birmingham

B6 6JA


Supporting documents

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