Job summary
The Community Connexions Programme is a new public engagement initiative and we are looking for a vibrant, enthusiastic and experienced candidate to lead this work. It is essential that the post holder has previous experience of community engagement, project management and time management. The candidate will need expertise in engaging with academic partners, clinical and non-clinical researchers, other healthcare providers, Community, Voluntary, Faith and Social Enterprise sectors (CVFSE) and local citizens. We are looking for an individual who has a proven track record in engaging and working with the diverse and underserved groups of Birmingham and Solihull. Healthcare experience is also desirable..
This is a new area of work for Birmingham Community Healthcare NHS Foundation Trust led by the Research and Innovation team. All activity will be led by an evidence based approach, the role will require research knowledge, grant writing experience with expertise in public health. Significant knowledge of the latest initiatives e.g. Core 20+5 and knowledge of regional health inequalities is important. The successful candidate should also be extremely organised, able to work systematically with exemplary administration skills and team leadership skills.
Main duties of the job
The key responsibilities for the post holder would include co-design, development and implementation of projects and initiatives, building engagement to facilitate research, to support community engagement work across various divisions of the Trust, building relationships & network directory. However, a knowledge and understanding of the clinical services and research process would be advantageous. In addition to research and innovation requirements, the role will also support the trust-wide strategy e.g tackling health inequalities and developing one front door for engagement at BCHC. This role will build on existing relationships to support ongoing work and also support new projects.
They will be responsible for developing and implementing a programme of work to provide opportunities for local people to be empowered and involved in the development and improvement of our healthcare services and ensure that they have a voice in decision-making. They will act as the key point of contact in the organisation for best-practice engagement
About us
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
We provide community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 300 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Job description
Job responsibilities
Strategic
- Implement strategic engagement priorities for working with local people and communities: Lead on the development, implementation, and evaluation of a range of strategic projects to embed our approach to engaging and involving local people and communities, particularly people with lived experience, and communities who are seldom heard, underserved and marginalised.
- Responsible for community engagement, liaising with Community Leaders and organising engagement sessions online, in person and by questionnaire and generating new contacts.
- Represent Community Connexions at local meetings and provide reports to annual members meeting at the Trust, R&I, the NIHR Equality Diversity & Inclusion Public Research Champions Group and the Community Connexions Steering Committee plus other relevant forums.
- Identify challenges/ barriers to engagement, alongside identifying strengths and resilience of underserved communities.
- Identifying, mapping and working with community assets like community centres, faith groups or community champions
- Provide guidance, advice, and support to services to help develop and nurture lived experience networks where appropriate, ensuring that this reaches and involves seldom-heard, vulnerable, underserved and marginalised communities.
Community Engagement
- Continuous engagement with local people and communities: Act as the main point of contact in the organisation for best-practice engagement across Birmingham, for clinical colleagues, working with them to shape and support the delivery engagement events and activities, including developing engagement materials, supporting coordination and producing high-quality writeups and summaries.
- To work closely with academic colleagues, e.g. Aston University or University of Birmingham to develop a framework agreement for community engagement and be instrumental in the development and implementation of community engagement policy using previous policy experience to work in what is a new area for the Trust.
- To work with the Research and Innovation (R & I) Team, Trusts Equality & Diversity Team, Patient Engagement Team, and partner organisations to gather and analyse complex information about healthcare research engagement
Job description
Job responsibilities
Strategic
- Implement strategic engagement priorities for working with local people and communities: Lead on the development, implementation, and evaluation of a range of strategic projects to embed our approach to engaging and involving local people and communities, particularly people with lived experience, and communities who are seldom heard, underserved and marginalised.
- Responsible for community engagement, liaising with Community Leaders and organising engagement sessions online, in person and by questionnaire and generating new contacts.
- Represent Community Connexions at local meetings and provide reports to annual members meeting at the Trust, R&I, the NIHR Equality Diversity & Inclusion Public Research Champions Group and the Community Connexions Steering Committee plus other relevant forums.
- Identify challenges/ barriers to engagement, alongside identifying strengths and resilience of underserved communities.
- Identifying, mapping and working with community assets like community centres, faith groups or community champions
- Provide guidance, advice, and support to services to help develop and nurture lived experience networks where appropriate, ensuring that this reaches and involves seldom-heard, vulnerable, underserved and marginalised communities.
Community Engagement
- Continuous engagement with local people and communities: Act as the main point of contact in the organisation for best-practice engagement across Birmingham, for clinical colleagues, working with them to shape and support the delivery engagement events and activities, including developing engagement materials, supporting coordination and producing high-quality writeups and summaries.
- To work closely with academic colleagues, e.g. Aston University or University of Birmingham to develop a framework agreement for community engagement and be instrumental in the development and implementation of community engagement policy using previous policy experience to work in what is a new area for the Trust.
- To work with the Research and Innovation (R & I) Team, Trusts Equality & Diversity Team, Patient Engagement Team, and partner organisations to gather and analyse complex information about healthcare research engagement
Person Specification
Qualifications
Essential
- Educated to Masters level in a relevant (clinical or health related) subject or equivalent- e.g Public Health
- Evidence of recent Continued Professional Development at Post Graduate level or equivalent
Experience
Essential
- Significant and broad range of experience working in or alongside clinical settings and community settings
- Specific experience or interest in cultural and physical & economic inclusivity
- Extensive experience of the health inequalities agenda
- Extensive experience of championing EDI
- Extensive experience in project management across multiple projects
- Extensive experience of report writing and presentations
- Extensive experience in developing proposals which are evidence based
- Extensive experience of networking and engaging with internal and external stakeholders
- Extensive experience in NHS or other public sector
Desirable
- Participated in service development and implementation of change
Skills
Essential
- Keyboard skills, use of a range of software including Microsoft products to a proficient standard
- Project management skills and keeping accurate notes
- Excellent networking and persuasion skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Excellent communication skills
- Extensive level of skills and expertise in EDI
- Extensive understanding of issues relating to EDI
- Extensive understanding of cultural competence
- Ability to work autonomously to tight deadlines
Personal qualities
Essential
- Able to influence and overcome resistance through application of advanced communication skills
- Able to analyse local, regional, national data and provide written reports
- Able to manage work autonomously
- Ability to develop effective interpersonal relationships with communities and colleagues across healthcare setting and able to work across BCHC
- Passionate about EDI and creating equity in workforce and services
- Ability to work under pressure on complex and highly sensitive issues
- Ability to work autonomously and take action to achieve outcomes as part of a team
- Flexibility
- Respect, honesty, curiosity, tenacity and commitment
Person Specification
Qualifications
Essential
- Educated to Masters level in a relevant (clinical or health related) subject or equivalent- e.g Public Health
- Evidence of recent Continued Professional Development at Post Graduate level or equivalent
Experience
Essential
- Significant and broad range of experience working in or alongside clinical settings and community settings
- Specific experience or interest in cultural and physical & economic inclusivity
- Extensive experience of the health inequalities agenda
- Extensive experience of championing EDI
- Extensive experience in project management across multiple projects
- Extensive experience of report writing and presentations
- Extensive experience in developing proposals which are evidence based
- Extensive experience of networking and engaging with internal and external stakeholders
- Extensive experience in NHS or other public sector
Desirable
- Participated in service development and implementation of change
Skills
Essential
- Keyboard skills, use of a range of software including Microsoft products to a proficient standard
- Project management skills and keeping accurate notes
- Excellent networking and persuasion skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Excellent communication skills
- Extensive level of skills and expertise in EDI
- Extensive understanding of issues relating to EDI
- Extensive understanding of cultural competence
- Ability to work autonomously to tight deadlines
Personal qualities
Essential
- Able to influence and overcome resistance through application of advanced communication skills
- Able to analyse local, regional, national data and provide written reports
- Able to manage work autonomously
- Ability to develop effective interpersonal relationships with communities and colleagues across healthcare setting and able to work across BCHC
- Passionate about EDI and creating equity in workforce and services
- Ability to work under pressure on complex and highly sensitive issues
- Ability to work autonomously and take action to achieve outcomes as part of a team
- Flexibility
- Respect, honesty, curiosity, tenacity and commitment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
