Job summary
Band 2 Health Centre Receptionists - Relief
We have an opportunity within BCHC Trust HQ based within the Aston area, to appoint a part time Relief receptionist.
Priestly Wharf is in Aston area, is one of our most established sites that holds several BCHC services and needs hardworking, reliable, and friendly staff. This position is part time Monday to Friday 20 hours per week, 08:30-12:30 based at 3 Priestley Wharf.
As a Relief receptionist we expect the candidate to be able to work up to 37.5 hrs a week if required, to cover another full-time receptionist at Priestley Wharf, to be able to travel to cover other Health Centres around Birmingham. We expect the candidate to be flexible with short notice regarding working hours and location to cover. We expect candidate to have full clean driving licence and a car to move around sites (fuel expenses paid - discussed during the interview).
The successful candidate must have excellent organizational and communication skills, be motivated and enthusiastic to ensure that a quality and efficient service is provided to the clinical teams. The post holder must have the ability to work on their own initiative. They will also need to be able to prioritize their workload and work under pressure to meet agreed deadlines.
Main duties of the job
You should have excellent keyboard skills and a working knowledge of Windows based computer packages, in particular Microsoft Word, Excel, and Outlook.
You will need to have an awareness of the confidentiality and equality issues associated with working in a Clinical Support Services environment.
The post may require you to undertake duties at other centers across the trust due to service demand and changes. This will be discussed and agreed with you prior to any changes.
When attending interviews evidence of the necessary qualifications will be needed otherwise interviews will not take place.
About us
IMPORTANT
Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Job description
Job responsibilities
If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Job description
Job responsibilities
If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europes leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
Person Specification
QUALIFICATION
Essential
- oRSA 1 or typing skills or equivalent
- oIT Literacy (familiar with Microsoft packages and Internet)
- oCustomer Service Training/ Experience
- oGood level of English language
EXPERIENCE
Essential
- oRelevant reception/ customer service experience, preferably within a healthcare setting
SKILLS/KNOWLEDGE
Essential
- Ability to prioritise
- Ability to work without direct supervision
- Ability to use initiative
- Excellent telephone manner
- Able to remain calm when working under times of pressure
PERSONAL QUALITIES
Essential
- Team player
- Smart appearance
- Positive attitude to change
- Ability to remain calm with potential confrontation
- Professional demeanour
OTHER JOB REQUIREMENTS
Essential
- Able to travel independently around the trust
Person Specification
QUALIFICATION
Essential
- oRSA 1 or typing skills or equivalent
- oIT Literacy (familiar with Microsoft packages and Internet)
- oCustomer Service Training/ Experience
- oGood level of English language
EXPERIENCE
Essential
- oRelevant reception/ customer service experience, preferably within a healthcare setting
SKILLS/KNOWLEDGE
Essential
- Ability to prioritise
- Ability to work without direct supervision
- Ability to use initiative
- Excellent telephone manner
- Able to remain calm when working under times of pressure
PERSONAL QUALITIES
Essential
- Team player
- Smart appearance
- Positive attitude to change
- Ability to remain calm with potential confrontation
- Professional demeanour
OTHER JOB REQUIREMENTS
Essential
- Able to travel independently around the trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
