Job summary
This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
This is an exciting opportunity for an experienced administrator with line management skills to play a key role as Administration Manager at the Children's Community Nurses, Palliative Care and Rapid Response Team.
We are looking to recruit an enthusiastic, dynamic and motivated office manager who will develop, support and lead the administrative team. The Administration Manager will also provide effective and efficient administrative and secretarial support to the Children's Nursing, Palliative Care and Rapid Response Teams.
Main duties of the job
You will be required to work on your own initiative. You will be expected to be able to prioritise work and meet deadlines in order to meet the requirements of the post. Good interpersonal and communication skills are essential, with an ability to deal with challenging situations.
You will have a good working knowledge of all Microsoft Office applications including the setting up and maintaining of databases in Excel and Access, Mail merge and to be able to utilise skills within the office
About us
We are looking for someone who will think outside the box and will want to go the extra mile for the team, demonstrating care, compassion, courage and commitment to fulfilling the role.Full time/part time working will be considered at interview.We would encourage anyone considering applying for this post to visit the team prior to application and interview and to discuss the role with Rebecca Carless or Charlotte Morris, Team Leaders on 0121 245 5775, rebecca.carless@nhs.net or charlotte.morris21@nhs.net.
Job description
Job responsibilities
You will provide a managerial role within the office environment including supervision and support for the admin team managing appropriate delegation of admin duties.
You will manage and monitor stock levels within agreed areas of responsibility and oversee the process of stock ordering by the admin team, troubleshooting any issues that arise.
You will ensure confidentiality of patient and staff information is maintained at all times and is aware of their responsibilities as outlined within BCHC information governance policy.
Job description
Job responsibilities
You will provide a managerial role within the office environment including supervision and support for the admin team managing appropriate delegation of admin duties.
You will manage and monitor stock levels within agreed areas of responsibility and oversee the process of stock ordering by the admin team, troubleshooting any issues that arise.
You will ensure confidentiality of patient and staff information is maintained at all times and is aware of their responsibilities as outlined within BCHC information governance policy.
Person Specification
Qualifications
Essential
- GCSE passes in English and Math or equivalent qualification.
- NVQ 3 - Business Administration or Relevant experience
Experience
Essential
- Significant experience working in similar role in a busy office environment
- Demonstrates ability to communicate with people in a courteous and sensitive manner, taking into account individual needs.
- Competent computer user i.e. Microsoft office
- Strong organisational and prioritisation, time management skills.
- Ability to achieve a high degree of accuracy.
- Demonstrable experience of working on own initiative to support service development
- Experience of analysing and interpreting complex information and presenting it in a simplified manner
- Ability to set up/manage effective administrative systems.
Desirable
- Experience of working across organisational boundaries
Skills and Knowledge
Essential
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion & an ability to work with people at different levels across organisations
- Able to problem solve and negotiate solutions in difficult circumstances
- Excellent understanding and ability to use multiple IT systems
- Ability to work to tight deadlines, often changing priorities at short notice
- Shows high level of initiative
- Ability to manage areas of work / projects and set deadlines to meet objectives and reporting requirements
- Excellent numerical, analytical, data interpretation/ manipulation skills
- Demonstrate the ability to work as part of a team and to make a positive contribution to the team
Personal qualities
Essential
- Flexible attitude to working hours
- Understanding of the importance of maintaining confidentiality
- Confident, highly motivated and able to use own initiative, showing enthusiasm for the post
- Significant attention to detail
Other job requirements
Essential
- Flexible disposition Responding to on occasion unpredictable work patterns, meeting deadlines and dealing efficiently with interruptions.
- Ability to travel to alternative venues
- Commitment to continuing personal and professional development
Person Specification
Qualifications
Essential
- GCSE passes in English and Math or equivalent qualification.
- NVQ 3 - Business Administration or Relevant experience
Experience
Essential
- Significant experience working in similar role in a busy office environment
- Demonstrates ability to communicate with people in a courteous and sensitive manner, taking into account individual needs.
- Competent computer user i.e. Microsoft office
- Strong organisational and prioritisation, time management skills.
- Ability to achieve a high degree of accuracy.
- Demonstrable experience of working on own initiative to support service development
- Experience of analysing and interpreting complex information and presenting it in a simplified manner
- Ability to set up/manage effective administrative systems.
Desirable
- Experience of working across organisational boundaries
Skills and Knowledge
Essential
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion & an ability to work with people at different levels across organisations
- Able to problem solve and negotiate solutions in difficult circumstances
- Excellent understanding and ability to use multiple IT systems
- Ability to work to tight deadlines, often changing priorities at short notice
- Shows high level of initiative
- Ability to manage areas of work / projects and set deadlines to meet objectives and reporting requirements
- Excellent numerical, analytical, data interpretation/ manipulation skills
- Demonstrate the ability to work as part of a team and to make a positive contribution to the team
Personal qualities
Essential
- Flexible attitude to working hours
- Understanding of the importance of maintaining confidentiality
- Confident, highly motivated and able to use own initiative, showing enthusiasm for the post
- Significant attention to detail
Other job requirements
Essential
- Flexible disposition Responding to on occasion unpredictable work patterns, meeting deadlines and dealing efficiently with interruptions.
- Ability to travel to alternative venues
- Commitment to continuing personal and professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
