Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Previous applicant need not to apply
The Team Administrator is an exciting role supporting Highgate District Nursing Teams with the administrative function that enable clinical care to be delivered in patient homes.
Main duties of the job
To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation. Undertake office duties such as photocopying and replenishing information as required by the District Nurses. Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.
About us
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Job description
Job responsibilities
To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation.
Undertake office duties such as photocopying and replenishing information as required by the District Nurses.
Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.
Part of the interview process will include an English and Maths Test.
Job description
Job responsibilities
To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation.
Undertake office duties such as photocopying and replenishing information as required by the District Nurses.
Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.
Part of the interview process will include an English and Maths Test.
Person Specification
Qualifications
Essential
- GCSE English Grade C or above or equivalent/or equivalent experience GCSE Maths Grade C or above or equivalent/or equivalent experience
- ECDL or equivalent IT qualification
- NVQ Level 3, Diploma or equivalent experience.
Experience
Essential
- Able to work to deadlines
- Experience of Microsoft Word, Excel and Outlook
- Previous experience of administration and clerical work
Desirable
- Experience of filing systems
Skills
Essential
- Ability to communicate to a high level with a wide range of people
- Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
- Proven Customer Care skills.
- Ability to handle people in a courteous and sensitive manner, taking into account individual needs
- Able to multitask, prioritise workload & use own initiative and good time management skills
- Understanding & commitment to equal opportunities
- High level written communication skills
- Understanding of the importance of confidentiality and the Data Protection Act
Desirable
- Ability to set up and maintain filing systems
- Copy Typing skills
Personal Qualities
Essential
- Ability to work effectively as a team member
- Ability to make a positive contribution to effective team work
- Reliable and punctual showing good time management skills
- Demonstrates ability to use initiative and take ownership
- Willing to undertake a range of tasks and activities
- Shows flexibility and initiative in planning workload
Desirable
- Able to travel across the city
Person Specification
Qualifications
Essential
- GCSE English Grade C or above or equivalent/or equivalent experience GCSE Maths Grade C or above or equivalent/or equivalent experience
- ECDL or equivalent IT qualification
- NVQ Level 3, Diploma or equivalent experience.
Experience
Essential
- Able to work to deadlines
- Experience of Microsoft Word, Excel and Outlook
- Previous experience of administration and clerical work
Desirable
- Experience of filing systems
Skills
Essential
- Ability to communicate to a high level with a wide range of people
- Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
- Proven Customer Care skills.
- Ability to handle people in a courteous and sensitive manner, taking into account individual needs
- Able to multitask, prioritise workload & use own initiative and good time management skills
- Understanding & commitment to equal opportunities
- High level written communication skills
- Understanding of the importance of confidentiality and the Data Protection Act
Desirable
- Ability to set up and maintain filing systems
- Copy Typing skills
Personal Qualities
Essential
- Ability to work effectively as a team member
- Ability to make a positive contribution to effective team work
- Reliable and punctual showing good time management skills
- Demonstrates ability to use initiative and take ownership
- Willing to undertake a range of tasks and activities
- Shows flexibility and initiative in planning workload
Desirable
- Able to travel across the city
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
