Job summary
Support the management of CQC regulation (inspection and regulation) across the Trust. This will involve working across the Divisions, Directorates and corporate specialists to ensure compliance and improvement at service level, supporting the implementation of quality improvement plans.
Support the Head of the team in developing a culture of continuous quality improvement across all services providing support as identified by the Head of Service to maximise achievement against identified internal and external standards. Provide oversight to the Head of Service with the policy and procedure framework as required.
In line with the Trust's being a major provider in Community and Primary care services, the post holder will be expected to support these developments and take responsibility for areas of responsibility within any future service developments.
Main duties of the job
- Support the management of the self-assessment compliance system for the Trust which rates compliance against the CQC's fundamental standards of care. This includes making recommendations for database development, running routine reports and creating reports to monitor data around quality standards for both service and Divisional use.
- Contributes to writing Board level Committee reports on quarterly basis as a minimum, providing quantitative and qualitative information.
- Where gaps or threats to compliance are identified the post holder will support the development of an improvement plan and monitor to closure, ensure quality improvement actions are both complete and embedded.
- Manage the Trust's Internal Quality Review (IQR) Programme to ensure compliance of external regulatory standards reviewing the assessments within divisions as part of the self-assessment system.
- Write and present IQR reports following a review visit. This includes making judgements regarding standards of care against standards set by a regulatory body. The report and their presentation may include sensitive information.
- Support the Head of Service to update an accurate registration portfolio of CQC locations and registered activities.
About us
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
Please refer to the attached Job Description/Person Specification for more details regarding the post.
Job description
Job responsibilities
Please refer to the attached Job Description/Person Specification for more details regarding the post.
Person Specification
Qualifications / training
Essential
- Degree level qualification
- Registered healthcare professional/ practitioner (recently practicing)
Desirable
- Masters level qualification or equivalent experience
Experience
Essential
- Extensive relevant experience of working at a specialist level in the area of compliance and assurance in an NHS organisation
- Significant experience of working on own initiative to high standards against tight deadlines
- Relevant experience of taking lead in delivering key pieces of work
- Relevant experience of planning a complex and diverse workload independently
- Relevant experience of using IT systems to a high standard particularly Excel and databases
- Relevant experience of handling data for use as evidence or assurance
- Significant experience of working with quantitative and qualitative data and ability to relate this to working practices
Skills/knowledge
Essential
- Use nursing skills to have highly developed specialist knowledge of how CQC standards and other regulatory standards impact on clinical services and how to interpret them to maximise clinical outcomes
- Understanding of NHS compliance and assurance, and external assurance such as Care Quality Commission
- Able to use internally generated performance and quality data to assess standards of compliance against key measures
- Use a high level of communication skills to influence and negotiate both with front line staff and senior managers to support the requirements of compliance and assurance
- Excellent organisational skills to meet the demand of a pressurised workload
- Excellent inter-personal skills. Committed to working co-operatively
- Ability to work professionally, calmly and confidently where there is a potential for conflict
- Excellent keyboard and IT skills
- Ability to develop and maintain databases use spread sheets and electronic folder management on a shared drive system
- Knowledge of policy development and management processes
- High attention to detail with the ability to notice and query errors
- Ability to demonstrate a high level of integrity and confidentiality and receive, provide and discuss complex or sensitive information
- Good time management skills and Diary management
- Ability to motivate and enthuse others about quality standards
Personal qualities
Essential
- Flexible working approach-team player
- Ability to adapt to rapidly changing environment
- Resilience and ability to handle high workload
- Self-Motivated and committed to continuous improvement
- Positive outlook
- Ability to concentrate for extended periods whilst managing regular interruptions
Other job requirements
Essential
- Willing and able to travel within the local area for meetings/ training
- Willing to undertake training
Person Specification
Qualifications / training
Essential
- Degree level qualification
- Registered healthcare professional/ practitioner (recently practicing)
Desirable
- Masters level qualification or equivalent experience
Experience
Essential
- Extensive relevant experience of working at a specialist level in the area of compliance and assurance in an NHS organisation
- Significant experience of working on own initiative to high standards against tight deadlines
- Relevant experience of taking lead in delivering key pieces of work
- Relevant experience of planning a complex and diverse workload independently
- Relevant experience of using IT systems to a high standard particularly Excel and databases
- Relevant experience of handling data for use as evidence or assurance
- Significant experience of working with quantitative and qualitative data and ability to relate this to working practices
Skills/knowledge
Essential
- Use nursing skills to have highly developed specialist knowledge of how CQC standards and other regulatory standards impact on clinical services and how to interpret them to maximise clinical outcomes
- Understanding of NHS compliance and assurance, and external assurance such as Care Quality Commission
- Able to use internally generated performance and quality data to assess standards of compliance against key measures
- Use a high level of communication skills to influence and negotiate both with front line staff and senior managers to support the requirements of compliance and assurance
- Excellent organisational skills to meet the demand of a pressurised workload
- Excellent inter-personal skills. Committed to working co-operatively
- Ability to work professionally, calmly and confidently where there is a potential for conflict
- Excellent keyboard and IT skills
- Ability to develop and maintain databases use spread sheets and electronic folder management on a shared drive system
- Knowledge of policy development and management processes
- High attention to detail with the ability to notice and query errors
- Ability to demonstrate a high level of integrity and confidentiality and receive, provide and discuss complex or sensitive information
- Good time management skills and Diary management
- Ability to motivate and enthuse others about quality standards
Personal qualities
Essential
- Flexible working approach-team player
- Ability to adapt to rapidly changing environment
- Resilience and ability to handle high workload
- Self-Motivated and committed to continuous improvement
- Positive outlook
- Ability to concentrate for extended periods whilst managing regular interruptions
Other job requirements
Essential
- Willing and able to travel within the local area for meetings/ training
- Willing to undertake training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
