Job summary
The primary role is to undertake direct training of staff across the Trust. The post holder would be responsible for developing training materials, in particular e-Learning materials to support training delivery.
The post holder will workclosely with colleagues in other teams to ensure the content and delivery of training is suitable and supportive to the needs of end users and services.
Training is delivered face to face within one of our IT training rooms or at various Trust sites across Birmingham, virtually via Microsoft Teams or via e-Learning.
Main duties of the job
The post holder will work closely with service leads, identifying clearly defined processes in readiness for training delivery and training materials.
The post holder will have lead responsibility for particular work streams and projects in relation to corporate objectives and organisational team priorities.
The post holder will be required to develop end user training modules reflecting a number of care settings, software packages and releases.
The post holder will be responsible for the delivery of end user training to a range of staff. Training will need to be flexible and incorporate e-learning where appropriate, offering a blended learning approach.
The post holder must be able to contend with an ever-evolving environment.
All trainers will undergo specialist training and be accredited in advance of the need to deliver end user training to multiple clinical services including Consultants, Service Leads and Managers.
The trainers will work closely with colleagues within the Trust following current workflow practices and identifying where processes will change with the implementation of the new systems.
Trainers are responsible for the safe use and maintenance of equipment in training rooms, other than equipment which they personally use.
About us
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Job description
Job responsibilities
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection proces
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal addres
- Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.
Job description
Job responsibilities
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection proces
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal addres
- Please be aware that BCHC utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent
- oEvidence of continuous professional development
Desirable
- oProfessional qualification in Training, e.g. Diploma in Education and Training, Postgraduate Certificate in Education, City & Guilds Award in Education and Training Level 3 etc.
Experience
Essential
- oProven specialist I.T. training and/ or significant specialist NHS system training experience, delivering training to delegates of all levels
- oExperience of managing differentiation to accommodate mixed abilities
Desirable
- oExperience of e-learning delivery
Skills
Essential
- oAbility to communicate complex information in a manner that can be understood by trainees
- oAbility to make judgements on training needs or support based on the facts or situations, including training needs analysis, discussions, learning styles and types of delivery
- oAbility to use various techniques such as persuasion, motivation, negotiation, empathy and re-assurance skills, in order to deliver training effectively, especially when faced with barriers to learning
- oAbility to work on own initiative and unsupervised
- oAbility to motivate others and negotiate deadlines
- oExcellent I.T. skills
Personal Qualities
Essential
- oAbility to be proactive and to think creatively
- oSelf-motivating with a flexible approach to work and ability to work independently
Other
Essential
- oAbility and willingness to travel between Trust sites as required
Person Specification
Qualifications
Essential
- oEducated to degree level or equivalent
- oEvidence of continuous professional development
Desirable
- oProfessional qualification in Training, e.g. Diploma in Education and Training, Postgraduate Certificate in Education, City & Guilds Award in Education and Training Level 3 etc.
Experience
Essential
- oProven specialist I.T. training and/ or significant specialist NHS system training experience, delivering training to delegates of all levels
- oExperience of managing differentiation to accommodate mixed abilities
Desirable
- oExperience of e-learning delivery
Skills
Essential
- oAbility to communicate complex information in a manner that can be understood by trainees
- oAbility to make judgements on training needs or support based on the facts or situations, including training needs analysis, discussions, learning styles and types of delivery
- oAbility to use various techniques such as persuasion, motivation, negotiation, empathy and re-assurance skills, in order to deliver training effectively, especially when faced with barriers to learning
- oAbility to work on own initiative and unsupervised
- oAbility to motivate others and negotiate deadlines
- oExcellent I.T. skills
Personal Qualities
Essential
- oAbility to be proactive and to think creatively
- oSelf-motivating with a flexible approach to work and ability to work independently
Other
Essential
- oAbility and willingness to travel between Trust sites as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
