Job summary
Catering Chef Manager
A new and exciting opportunity has arisen for a Catering Chef Manager working at the Birmingham Dental Hospital. The post requires someone who is passionate about fresh cooking and is hands on, whilst being able to lead a team and support all service requirements. The individual will be responsible for the day to day operation of the catering service, including retail, vending and cafe services.
With an opportunity to promote income generation for both the restaurant and cafe services provided. This will include all function requests for in-house and external requests ensuring food and hygiene standards are met.
A good knowledge will be required to plan and cost menus; whilst leading on raising the orders and supplies for the catering department. Ensuring the computerized systems are live and up to date to support with stock control and supporting up to date financial information. A flexible approach is required for this position to ensure service standards and expectations are met and sustained, eg overseeing weekends, evenings, and Bank Holidays if and when required.
Main duties of the job
The direct management of the Catering Operatives at Birmingham Dental Hospital.
Delegated budget responsibility for Catering Birmingham Dental Hospital.
The post holder will be accountable for ensuring value for money relating to goods and services procured.
About us
To establish effective working relation with internal staff and external local authorities.
To participate in regular appraisal with their manager.
Employees have responsibility to take reasonable care for the health & safety of themselves.
Birmingham Community Healthcare NHS Foundation Trust is committed to being an equal opportunities employer.
It is the responsibility of all staff to safeguard and protect children and adults at risk at all times.
The Trust operates a No Smoking policy.
Whilst the post holder will be based at Birmingham Dental Hospital this is a Trust wide appointment and travel around the Trust may be required.
Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosures of patient or other personal information is regarded as gross misconduct and will be subject to the Trust's Disciplinary Procedure.
The Trust attaches great importance to sustainability and Corporate Social Responsibility. It is therefore the responsibility of all members of staff to ensure that the Trusts resources are used efficiently with minimum wastage.
Birmingham Community Healthcare NHS Foundation Trust (BCHC) is committed to providing dignity in care for all our patients and service users across the Trust.
The Trust is committed to minimising any risks of healthcare associated infection to patients, visitors and staff.
Job description
Job responsibilities
MAIN DUTIES
- Responsible for the safe and effective management of catering services retail and advising the Catering Services Lead on matters specific to the service.
- Responsible for leading the catering services team, to manage HR issues for their staff and also support other Facilities colleagues as needed. Requesting support from the Catering Services Lead when required.
- Implement national standards relating to facilities management and support the facilities management in setting standards accordingly in liaison with operational and clinical managers.
- Make use of and implement all catering management systems and Hazard Analysis of Critical control Point Documentation (HACCP) to ensure food hygiene and safety.
- Correctly monitor and record all deliveries and storage, stock levels, maintaining the correct standards at all times.
- Comply with the high standards of personal and kitchen hygiene at all times in line with HACCP working principles.
- Follow the daily, weekly and periodic cleaning schedules for cleaning of all food production equipment, food storage areas and production areas.
- Accurately record and report any faults relating to catering equipment, kitchen fabrication and main services to catering whilst following correct procedures to ensure continuation of normal service.
- Ensure Food Safety and Health and Safety legislation is adhered to within the main kitchen and caf area by actively promoting a safety conscious environment.
- Ensure the Environmental Health and Food Standards Agency policies and Procedures are adhered to.
- Promote a flexible approach to meal provision in line with customer requirements.
- Ensure safe use of all catering equipment by other staff.
- Assist in prioritising and organizing kitchen work plan, staffing levels and ensuring safe cooking methods.
- Ensure all food produced is in accordance with guidelines for Birmingham Community Health Care NHS Foundation Trust Hospital catering and as stated within the Trusts nutritional policy.
- Adopt overall responsibility for all aspects of the kitchen operation whilst on duty, including day to day management of staff.
- To be flexible regards cross covering other Birmingham Community Health care catering sites.
Catering Duties and Responsibilities
- To ensure the highest standards in food produced, service and delivery are maintained at all times.
- To ensure all food items are stored correctly ensuring good stock rotation and temperature control.
- To maintain a high standard of cleaning in all areas in accordance with the departmental cleaning procedures.
- Maintain due diligence in all work procedures and practices throughout, for example, the preparation, cooking, service and storage stages through temperature control, high standards of personal hygiene, monitoring forms along with a clear understanding of HACCP and Control of Substances Hazardous to Health (COSHH). Ensure all HACCP documentation is completed by the catering operatives and checked on a daily bases. This is important to ensure the the Trust acheives the highest star rating for Food Hygiene.
- Assist in the Environmental Health Officer Audits to demonstrate compliance.
- Ensure the activities required for the preparation and distribution of food to service users is met to standards expected.
- Deal with any queries and complaints and escalate to the Trust Catering Services Lead.
- Ensure compliance with the safety management systems when using machinery, reporting any Health and Safety related issues to the Catering Services Lead.
Management and Leadership Responsibilities
- Develop and empower all members of your team to perform to high standards and innovate.
- Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your team/s have annual PDRs resulting in specific objectives and effective personal development plans in line with the knowledge and Skills outline framework.
- Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality and objective are included in PDRs.
- Ensure regular 1:1 meetings are conducted with the catering team.
- Ensure all mandatory training is up to date
- Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and staffs perception about their working lives are measured and improvements made.
To undertake other duties commensurate with the grade of the post in agreement with the relevant line manager.
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
Job description
Job responsibilities
MAIN DUTIES
- Responsible for the safe and effective management of catering services retail and advising the Catering Services Lead on matters specific to the service.
- Responsible for leading the catering services team, to manage HR issues for their staff and also support other Facilities colleagues as needed. Requesting support from the Catering Services Lead when required.
- Implement national standards relating to facilities management and support the facilities management in setting standards accordingly in liaison with operational and clinical managers.
- Make use of and implement all catering management systems and Hazard Analysis of Critical control Point Documentation (HACCP) to ensure food hygiene and safety.
- Correctly monitor and record all deliveries and storage, stock levels, maintaining the correct standards at all times.
- Comply with the high standards of personal and kitchen hygiene at all times in line with HACCP working principles.
- Follow the daily, weekly and periodic cleaning schedules for cleaning of all food production equipment, food storage areas and production areas.
- Accurately record and report any faults relating to catering equipment, kitchen fabrication and main services to catering whilst following correct procedures to ensure continuation of normal service.
- Ensure Food Safety and Health and Safety legislation is adhered to within the main kitchen and caf area by actively promoting a safety conscious environment.
- Ensure the Environmental Health and Food Standards Agency policies and Procedures are adhered to.
- Promote a flexible approach to meal provision in line with customer requirements.
- Ensure safe use of all catering equipment by other staff.
- Assist in prioritising and organizing kitchen work plan, staffing levels and ensuring safe cooking methods.
- Ensure all food produced is in accordance with guidelines for Birmingham Community Health Care NHS Foundation Trust Hospital catering and as stated within the Trusts nutritional policy.
- Adopt overall responsibility for all aspects of the kitchen operation whilst on duty, including day to day management of staff.
- To be flexible regards cross covering other Birmingham Community Health care catering sites.
Catering Duties and Responsibilities
- To ensure the highest standards in food produced, service and delivery are maintained at all times.
- To ensure all food items are stored correctly ensuring good stock rotation and temperature control.
- To maintain a high standard of cleaning in all areas in accordance with the departmental cleaning procedures.
- Maintain due diligence in all work procedures and practices throughout, for example, the preparation, cooking, service and storage stages through temperature control, high standards of personal hygiene, monitoring forms along with a clear understanding of HACCP and Control of Substances Hazardous to Health (COSHH). Ensure all HACCP documentation is completed by the catering operatives and checked on a daily bases. This is important to ensure the the Trust acheives the highest star rating for Food Hygiene.
- Assist in the Environmental Health Officer Audits to demonstrate compliance.
- Ensure the activities required for the preparation and distribution of food to service users is met to standards expected.
- Deal with any queries and complaints and escalate to the Trust Catering Services Lead.
- Ensure compliance with the safety management systems when using machinery, reporting any Health and Safety related issues to the Catering Services Lead.
Management and Leadership Responsibilities
- Develop and empower all members of your team to perform to high standards and innovate.
- Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in your team/s have annual PDRs resulting in specific objectives and effective personal development plans in line with the knowledge and Skills outline framework.
- Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality and objective are included in PDRs.
- Ensure regular 1:1 meetings are conducted with the catering team.
- Ensure all mandatory training is up to date
- Develop a culture that ensure that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and staffs perception about their working lives are measured and improvements made.
To undertake other duties commensurate with the grade of the post in agreement with the relevant line manager.
To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.
Person Specification
Qualification & Training
Essential
- Catering Qualification s 706 and 1&2 or NVQ Level 3 or equivalent.
- GCSEs or equivalent or good basic education.
- Level 3 Food Hygiene Certificate or equivalent.
- Allergen awareness completion of training or must be completed within the first month of employment.
Experience
Essential
- Relevant experience in a catering experience.
- Proven supervisory management experience.
Skills and Knowledge
Essential
- Competence in verbal and written communication skills.
- Competence in organisational skills.
- Competence in IT / keyboard skills and use of data bases.
- Competence in word processing, spreadsheets, email and internet. Catering computerized systems, eg Menumark.
- Competence in ability to communicate information effectively to patients, staff and visitors.
Personal qualities
Essential
- Ability to work as part of a team and follow instructions.
- Ability to make decisions in the absence of the Catering Services Lead.
- Physically able to push and pull catering equipment.
- Physically able to work in a hot/cold environment.
- Physically able to twist, turn, bend, stretch during duties
- Physically able to move medium loads, eg food trolleys
- Able to communicate verbally with a diverse group of people
Other job requirements
Essential
- Ability to conduct oneself in a professional way, being polite and helpful to patients, visitors, staff and demonstrating custom service excellence.
- To be flexible to meet the needs of the services by covering all shifts to ensure business continuity.
- Ability to display moderate effort for short periods of time when moving and handling catering equipment.
Person Specification
Qualification & Training
Essential
- Catering Qualification s 706 and 1&2 or NVQ Level 3 or equivalent.
- GCSEs or equivalent or good basic education.
- Level 3 Food Hygiene Certificate or equivalent.
- Allergen awareness completion of training or must be completed within the first month of employment.
Experience
Essential
- Relevant experience in a catering experience.
- Proven supervisory management experience.
Skills and Knowledge
Essential
- Competence in verbal and written communication skills.
- Competence in organisational skills.
- Competence in IT / keyboard skills and use of data bases.
- Competence in word processing, spreadsheets, email and internet. Catering computerized systems, eg Menumark.
- Competence in ability to communicate information effectively to patients, staff and visitors.
Personal qualities
Essential
- Ability to work as part of a team and follow instructions.
- Ability to make decisions in the absence of the Catering Services Lead.
- Physically able to push and pull catering equipment.
- Physically able to work in a hot/cold environment.
- Physically able to twist, turn, bend, stretch during duties
- Physically able to move medium loads, eg food trolleys
- Able to communicate verbally with a diverse group of people
Other job requirements
Essential
- Ability to conduct oneself in a professional way, being polite and helpful to patients, visitors, staff and demonstrating custom service excellence.
- To be flexible to meet the needs of the services by covering all shifts to ensure business continuity.
- Ability to display moderate effort for short periods of time when moving and handling catering equipment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
