Band 3 Early Intervention Team Administrator - Perry Tree Centre

Job description

Job responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

Person Specification

Qualifications

Essential

• GCSE English Grade C or above or equivalent/or equivalent experience
• GCSE Maths Grade C or above or equivalent/or equivalent experience
• ECDL or equivalent IT qualification
• NVQ Level 3, Diploma or equivalent experience.

Experience

Essential

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work

Desirable

• Experience of filing systems

Skills/Knowledge

Essential

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Data input skills
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable

• Ability to set up and maintain filing systems
• Copy Typing skills
• Knowledge of RiO

Personal Qualities

Essential

• As per person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Community Healthcare NHS FT

Address

Community

Perry Tree Centre, Dovedale Road

Birmingham

B23 5BX

Employer's website

https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)