Hertfordshire Community NHS Trust

Skin Health Healthcare Assistant

The closing date is 26 April 2026

Job summary

To assist and support the delivery of Minor Operations and Dermatology clinics within the Skin Health service under direction of the Skin Health doctors, and run clinics independently to deliver protocolised treatment under the direction of the Skin Health Service co-ordinator

*Proposed interview date: 4th May 2026*

Main duties of the job

o To communicate effectively with clinicians, the service coordinator, HCAs, the service lead and the administrative team in the Adult referral hub

o To undertake preparation for Minor Operations, setting up clinics and equipment in treatment consulting rooms

o To attend Minor Operations and assist in the preparation of patients for investigations and procedures as directed by clinicians

o To assist in the collection of specimens from lesions and biopsies, labelling and delivering specimens

o To apply simple post-operative dressings and pressure dressings

o To provide non-clinical advice, information and guidance to patients in relation to interventions and treatments.

o To order stock for Dermatology and Minor Operation clinics and undertake stock control

o To comment on Standard Operational Procedures relevant to the role and propose changes to working practices for own working area.

o To work under the direction of the service coordinator

o To be able to concentrate at the computer for long periods, with interruptions during tasks in which accuracy is of high importance.

o To be able to work under pressure.

o To be able to prioritise workload effectively.

o To be able to deal with urgent/unpredictable issues appropriately.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-workYou need to apply before the interview takes place.

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

812-25-GP-SK-HCA002

Job locations

QVM Hospital

Queen Victoria Memorial Hospital

Welwyn

AL6 9PW

Job description

Job responsibilities

Main Duties as above, including:

To download histology results, arrange urgent results appointments and flag MDT alerts to the lead clinician when patients with cancer (etc) need to be passed to E&NHT

Occasional exposure to calls from patients who may be depressed, emotional, anxious, angry and stressed.

o May be exposed to upsetting information and circumstances.

o To be aware of issues of safeguarding and ensure that appropriate advice is sought, knowing how to escalate concerns when required.

o To be present in the role of formal chaperone when patients are undergoing intimateexaminations.

o Will be exposed to bodily fluids and ensure they are disposed of within Trust Policy.

o Will be required to carry clinical and other equipment, using light to moderate effort when necessary.

Please see attached job description for further details

Job description

Job responsibilities

Main Duties as above, including:

To download histology results, arrange urgent results appointments and flag MDT alerts to the lead clinician when patients with cancer (etc) need to be passed to E&NHT

Occasional exposure to calls from patients who may be depressed, emotional, anxious, angry and stressed.

o May be exposed to upsetting information and circumstances.

o To be aware of issues of safeguarding and ensure that appropriate advice is sought, knowing how to escalate concerns when required.

o To be present in the role of formal chaperone when patients are undergoing intimateexaminations.

o Will be exposed to bodily fluids and ensure they are disposed of within Trust Policy.

o Will be required to carry clinical and other equipment, using light to moderate effort when necessary.

Please see attached job description for further details

Person Specification

Qualifications & Skills

Essential

NVQ3 in Health and Social Care or equivalent
To be able to work on own initiative
To be adept at problem-solving
To be able to prioritise tasks and respond appropriately to changing requirements.
To be computer and IT literate
To be empathetic towards distressed and anxious patients
Staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).

Desirable

To be able to function well within a team comprised of a range of staff (clinicians, admin, receptionists, HCAs, leads and coordinators
To have knowledge of SystmOne

Person Specification

Qualifications & Skills

Essential

NVQ3 in Health and Social Care or equivalent
To be able to work on own initiative
To be adept at problem-solving
To be able to prioritise tasks and respond appropriately to changing requirements.
To be computer and IT literate
To be empathetic towards distressed and anxious patients
Staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).

Desirable

To be able to function well within a team comprised of a range of staff (clinicians, admin, receptionists, HCAs, leads and coordinators
To have knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

QVM Hospital

Queen Victoria Memorial Hospital

Welwyn

AL6 9PW

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

QVM Hospital

Queen Victoria Memorial Hospital

Welwyn

AL6 9PW

Employer's website

https://www.hct.nhs.uk (Opens in a new tab)