Job summary
Ready help us to make a real difference for families, children, and young people in Hertfordshire? We're looking for a creative, energetic Communications Support Officer to help drive our public health nursing message across digital and print channels.
You'll be at the heart of our communications; managing social media, websites, newsletters, and campaigns. Build strong connections between the Trust, staff, service users, and local communities. Work with partnership with One YMCA and Hertfordshire County Council Public Health and Hertfordshire Schools to ensure our messages reach the families and young people and professionals.
What you'll bring:
- A degree in communications, PR, journalism, marketing, or equivalent experience
- Proven skills in digital communications, campaign delivery, and relationship building
- Outstanding written and verbal communication
- Flexibility, resilience, and the ability to thrive under pressure
Main duties of the job
The post-holder will:
- Support and develop the Trust's public health nursing presence online, social media and other digital or in-print communication, through effective market research, communications strategy and engagement with external stakeholders and internal teams.
- Support the development of up-to-date, accessible and informative content on public health nursing services and activities and public health information on the website www.hct.nhs.uk and health for under 5s website.
- Support with the development and implementation of review, a social media strategy for the trust's public health nursing teams, which is in line with service specifications and the trust's corporate policies and approaches.
- Oversee critical communication with key stakeholders including schools, charities, family centres, early education and daycare providers, and other health providers.
plan, organise, and manage their own workload effectively to deliver and maintain an efficient service, keeping to timescales in an environment where priorities frequently change.
develop, implement, and maintain effective systems and processes for effective administrative support, maximising use of technology.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
Job description
Job responsibilities
The post holder will support the delivery of public health nursing projects and support [MH1]the strategic direction of this important service for the trust, helping ensure key public health messages reach the right audience at the right time.
This includes managing and developing social media channel(s), websites including the public health nursing service pages on www.hct.nhs.uk and health for under 5s website, intranet pages and staff communications, e-newsletters, leaflets/letters and other associated external and internal communications material, as well as supporting campaigns.
Ensuring tasks are planned, managed, and delivered effectively for the public health nursing service and engaging with key stakeholders, particularly partners involved in providing Family Centre Services such as One YMCA and Hertfordshire County Council.
The officer will be a key point of contact for the service, creating links between the trust, staff, service users and local communities and stakeholders. They will be able to work well under pressure and must have a passion for supporting staff to communicate about the ways they are making a real difference to the lives and wellbeing of families, children and young people in Hertfordshire.
Job description
Job responsibilities
The post holder will support the delivery of public health nursing projects and support [MH1]the strategic direction of this important service for the trust, helping ensure key public health messages reach the right audience at the right time.
This includes managing and developing social media channel(s), websites including the public health nursing service pages on www.hct.nhs.uk and health for under 5s website, intranet pages and staff communications, e-newsletters, leaflets/letters and other associated external and internal communications material, as well as supporting campaigns.
Ensuring tasks are planned, managed, and delivered effectively for the public health nursing service and engaging with key stakeholders, particularly partners involved in providing Family Centre Services such as One YMCA and Hertfordshire County Council.
The officer will be a key point of contact for the service, creating links between the trust, staff, service users and local communities and stakeholders. They will be able to work well under pressure and must have a passion for supporting staff to communicate about the ways they are making a real difference to the lives and wellbeing of families, children and young people in Hertfordshire.
Person Specification
Qualifications
Essential
- oDegree in communications, PR, journalism, marketing, or equivalent experience
Experience
Essential
- oExperience of working within an operational communications team, balancing proactive and reactive communication requests and workload
- oTrack record of delivering successful communication campaigns, including social media, public websites, intranet and engagement channels and activities and supporting with delivering an effective communications and engagement strategy
- oStrong understanding and experience of using digital communications and social media.
Desirable
- oExperience of building strong and effective relationships with a wide range of people
Skills
Essential
- Outstanding written and verbal communication
- Excellent planning, project management, and organisational skills
- Experience of building strong and effective relationships with a wide range of people
Desirable
- Resilient, flexible, able to work under pressure
Person Specification
Qualifications
Essential
- oDegree in communications, PR, journalism, marketing, or equivalent experience
Experience
Essential
- oExperience of working within an operational communications team, balancing proactive and reactive communication requests and workload
- oTrack record of delivering successful communication campaigns, including social media, public websites, intranet and engagement channels and activities and supporting with delivering an effective communications and engagement strategy
- oStrong understanding and experience of using digital communications and social media.
Desirable
- oExperience of building strong and effective relationships with a wide range of people
Skills
Essential
- Outstanding written and verbal communication
- Excellent planning, project management, and organisational skills
- Experience of building strong and effective relationships with a wide range of people
Desirable
- Resilient, flexible, able to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
.png){kind=logo}
