Hertfordshire Community NHS Trust

Senior Nurse Care Coordination Hub

The closing date is 29 January 2026

Job summary

We have a rare vacancy in our team for a qualified and experienced community nurse, this is due to internal movement within the team.

You will be part of a friendly and supportive integrated team based in the integrated care coordination hub.

We are looking to recruit a compassionate, enthusiastic and experienced nurse to provide senior triage nursing support to our team of multidisciplinary professionals.

Whilst the role is mainly required to provide advanced complex nursing assessments to enable triage of patients into the most appropriate pathway there will be times when you are required to assist with observation monitoring of patients under the virtual ward. To enable this flexibility of working suitable training and support will be provided.

Main duties of the job

Provide a leadership link between the hub and the Integrated Community Teams (ICTs) to ensure effective communication, resolution of issues, and improve the pathways between the staff and teams.

Act as senior triage clinician of the day for ICT referrals received, overseeing complex referrals.

Use complex, advanced skills and expert knowledge to identify changes and/ or deterioration in condition and act on these appropriately.

To be responsible for the clinical supervision for the Nursing Triage team, including appraisals.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust.

You'll find it a great place to work with many benefits offered to you as a member of our staff.

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities.

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision.

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now.

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work

You need to apply before the interview takes place.

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year Per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

812-26-MH-SNCCH

Job locations

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Job description

Job responsibilities

Provide senior triage nursing support to our team of multidisciplinary professionals providing clinical health and social care in admission prevention / avoidance service.

Maintain standards of care and to deploy, co-ordinate and supervise the nursing team and learners as required.

Be responsible for the assessment, planning, implementation and evaluation of individualised nursing care to patients living in the community.

Be highly experienced in management of a wide range of community pathways and provide specialist advice for patient care. They will provide advanced complex nursing assessments which may include on occasion interpreting blood results.

The post holder will, assist in triage of complex patients within all the community pathways which may include H at H pathways, having clinician to clinician discussions to facilitate effective referral into the most appropriate service to meet the needs of the patient.

The post holder will support patients virtually and when required face to face.

Job description

Job responsibilities

Provide senior triage nursing support to our team of multidisciplinary professionals providing clinical health and social care in admission prevention / avoidance service.

Maintain standards of care and to deploy, co-ordinate and supervise the nursing team and learners as required.

Be responsible for the assessment, planning, implementation and evaluation of individualised nursing care to patients living in the community.

Be highly experienced in management of a wide range of community pathways and provide specialist advice for patient care. They will provide advanced complex nursing assessments which may include on occasion interpreting blood results.

The post holder will, assist in triage of complex patients within all the community pathways which may include H at H pathways, having clinician to clinician discussions to facilitate effective referral into the most appropriate service to meet the needs of the patient.

The post holder will support patients virtually and when required face to face.

Person Specification

Qualifications

Essential

  • Relevant professional degree or diploma
  • Registration with appropriate professional organisation i.e. NMC
  • Professional knowledge supplemented by further training, short courses, experience

Experience and Knowledge

Essential

  • Experience in management of complaints and complaints process
  • Experience of working in the community setting
  • Experience of working with other agencies
  • Understanding of social care pathways

Skills and Abilities

Essential

  • Investigative and analytical skills
  • Good Record keeping
  • Ability to learn new skills and adapt to change

Desirable

  • Working knowledge of System 1
  • Supervisory skills of junior staff

Personal qualities

Essential

  • Leadership skills
  • Advanced verbal and written communication skills
  • Dynamic
  • Diplomatic
  • Good at working in a team
Person Specification

Qualifications

Essential

  • Relevant professional degree or diploma
  • Registration with appropriate professional organisation i.e. NMC
  • Professional knowledge supplemented by further training, short courses, experience

Experience and Knowledge

Essential

  • Experience in management of complaints and complaints process
  • Experience of working in the community setting
  • Experience of working with other agencies
  • Understanding of social care pathways

Skills and Abilities

Essential

  • Investigative and analytical skills
  • Good Record keeping
  • Ability to learn new skills and adapt to change

Desirable

  • Working knowledge of System 1
  • Supervisory skills of junior staff

Personal qualities

Essential

  • Leadership skills
  • Advanced verbal and written communication skills
  • Dynamic
  • Diplomatic
  • Good at working in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Service Access Lead

Michelle Hindley

michelle.hindley@nhs.net

07879667975

Details

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year Per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

812-26-MH-SNCCH

Job locations

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Supporting documents

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