Job summary
Hertfordshire Community NHS Trust (HCT) is a dynamic and forward-thinking organisation. Our Trust is one of a new generation of community health service Trusts in the NHS. We are responsible for delivering a wide range of community health services across Hertfordshire. Our services are well established and we have built up a proud reputation for quality and excellence thanks to the hard work and dedication of our staff. Our vision is to become a leading light in the provision of innovative programmes of care which maintain and improve the health and wellbeing of the people of Hertfordshire and other areas served by the Trust.
*Proposed interview date: 05-Dec-2025*
Main duties of the job
The successful candidate will:
- undertake a wide range of administrative tasks
- have personal responsibility for a number of delegated tasks
- provide cover for members of the Administration Team in periods of absence eg. Annual leave.
- be able to work unsupervised
- adhere to operational procedures and established practice
- refer to the Administration Supervisor for guidance when needed
- prioritise administrative tasks to ensure an effective and efficient running of the team
- maintain a professional and confidential approach to work at all times
- be flexible in order to meet the requirements of the team.
- Room bookings and reception style working
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
Job description
Job responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
Job description
Job responsibilities
Please see attached job description for more details
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent
- NVQ Level 3 in Business/Administration or equivalent knowledge and experience
- Good spoken, written and understanding of English
- Experience of using Microsoft Office suite; Word, Excel and Powerpoint
Desirable
Experience and Knowledge
Essential
- Experience of working in a team
- Motivated to extend knowledge and improve service delivery
- Experience and ability to deal with non-routine activities appropriately and safely
- Experience of handling and processing financial resources
- Problem solving and progress chasing skills
- Health, safety and risk aware
Desirable
- Knowledge of working in the NHS
- Understanding of a medical environment where sick and injured patients are present
- Have knowledge and use of web based systems
- Experience of using SystmOne Electronic Patient Records
Skills and Abilities
Essential
- Ability to communicate effectively, particularly in relation to people who have a difficulty understanding and adapt communication techniques as appropriate
- Well-developed written and verbal communication skills
- Experience of formal minute taking, formatting and distributing
- Arranging and preparing meetings and relevant materials
- Organisational skills
Desirable
- Dealing with general public
- Experience in customer focused environment
- Willingness to expand information technology skills
- Be prepared to expand role
- Awareness of child protection policies/ procedures
- Ability to recognise when patients require more urgent assessment
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level or equivalent
- NVQ Level 3 in Business/Administration or equivalent knowledge and experience
- Good spoken, written and understanding of English
- Experience of using Microsoft Office suite; Word, Excel and Powerpoint
Desirable
Experience and Knowledge
Essential
- Experience of working in a team
- Motivated to extend knowledge and improve service delivery
- Experience and ability to deal with non-routine activities appropriately and safely
- Experience of handling and processing financial resources
- Problem solving and progress chasing skills
- Health, safety and risk aware
Desirable
- Knowledge of working in the NHS
- Understanding of a medical environment where sick and injured patients are present
- Have knowledge and use of web based systems
- Experience of using SystmOne Electronic Patient Records
Skills and Abilities
Essential
- Ability to communicate effectively, particularly in relation to people who have a difficulty understanding and adapt communication techniques as appropriate
- Well-developed written and verbal communication skills
- Experience of formal minute taking, formatting and distributing
- Arranging and preparing meetings and relevant materials
- Organisational skills
Desirable
- Dealing with general public
- Experience in customer focused environment
- Willingness to expand information technology skills
- Be prepared to expand role
- Awareness of child protection policies/ procedures
- Ability to recognise when patients require more urgent assessment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
