Hertfordshire Community NHS Trust

Clinical Support Worker

The closing date is 06 November 2025

Job summary

Band 2/3 Healthcare Assistant required for Danesbury Neurological Centre

We are seeking a motivated and enthusiastic Health Care Assistant to join our friendly, supportive multidisciplinary team. You will be working alongside our trained nursing and therapy staff assisting them in the day to day care and management of our patients to ensure they receive safe, high quality nursing care on our Neurological Rehabilitation unit in Welwyn.

We are inviting individuals to apply into a band 2 CSW role. We are able to offer support and guidance with completing a care certificate, on completion of this there will be an option to progress to a band 3 CSW role on successful completion of your Hertfordshire Community Trust Band 3 CSW competencies associated with the job role.

We are inviting individuals to apply for a band 3 CSW role. You will need to provide evidence of a care certificate at interview and after a successful interview process will be supported to complete the Hertfordshire Community Trust Band 3 CSW competencies associated with the job role.

Main duties of the job

  • To undertake personal care duties, e.g bathing, toileting, dressing, supoort with meals and assisting patients with their app
  • Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
  • Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need within easy reach.
  • Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
  • Ensure care is given in accordance with the infection prevention and health and safety policies and procedures.
  • Contribute to updating patient records e.g. by recording basic patient information such as fluid balance (intake and output) and nutrition, height, weight and age.
  • Develop the skills to actively facilitate self-care and independence with patients.
  • Ensure equipment and stores are well maintained, taking appropriate action if the equipment is faulty.
  • Work effectively as part of a team.

To progress to a band 3:

  • To perform patient observations including: heart rate, blood pressure, oxygen saturation, temperature, respirations, blood glucose monitoring and GCS.
  • Collecting and testing urine samples
  • Wound swaps, wound observations, and simple wound dressings.
  • Removal of peripheral cannula urinalysis.
  • Please see attached job descriptions for further details.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You'll find it a great place to work with many benefits offered to you as a member of our staff.

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust visionWe welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

812-25-CR-CSW3-5-B

Job locations

Danesbury Neurological Centre

73 School Lane

Welwyn

AL6 9SB


Job description

Job responsibilities

The post holder will carry out a broad range of patient care activities under supervision of a qualified nurse, maintaining patient privacy and dignity at all times. The post holder will be required to work a rotational shift pattern between long days 11.5 hour shifts and 11.5 hour night duty shifts, covering Sunday to Saturday, 7 days a week, weekends and bank holidays.

Please see attached Job Description for further details

Job description

Job responsibilities

The post holder will carry out a broad range of patient care activities under supervision of a qualified nurse, maintaining patient privacy and dignity at all times. The post holder will be required to work a rotational shift pattern between long days 11.5 hour shifts and 11.5 hour night duty shifts, covering Sunday to Saturday, 7 days a week, weekends and bank holidays.

Please see attached Job Description for further details

Person Specification

Experience and Knowledge

Essential

  • Please tell us, in your own words, why you are interested in becoming a Healthcare Support Worker with Hertfordshire Community NHS Trust. Include what you understand about the role and what has motivated you personally to apply.

Qualifications

Desirable

  • NVQ Qualification

Experience and Knowledge

Essential

  • Give an example from your own life or work where you have shown kindness, patience, or compassion to someone who needed support. What impact did your actions have on that person and on you?

Experience and Knowledge

Essential

  • This role involves communicating with patients, relatives, and healthcare professionals. How do you make sure your written and spoken communication is clear, professional, and appropriate for different people?

Experience and Knowledge

Essential

  • Tell us about a time when you worked with other people towards a shared goal. What was your role, and what did you learn about yourself through working with others?

Experience and Knowledge

Essential

  • The Trust offers opportunities to gain the Care Certificate and further training. How do you approach learning new skills or completing structured training?

Experience and Knowledge

Essential

  • In your own words, explain why respecting a person's dignity and privacy is important in healthcare. How would you make sure you maintain this in your everyday work?
Person Specification

Experience and Knowledge

Essential

  • Please tell us, in your own words, why you are interested in becoming a Healthcare Support Worker with Hertfordshire Community NHS Trust. Include what you understand about the role and what has motivated you personally to apply.

Qualifications

Desirable

  • NVQ Qualification

Experience and Knowledge

Essential

  • Give an example from your own life or work where you have shown kindness, patience, or compassion to someone who needed support. What impact did your actions have on that person and on you?

Experience and Knowledge

Essential

  • This role involves communicating with patients, relatives, and healthcare professionals. How do you make sure your written and spoken communication is clear, professional, and appropriate for different people?

Experience and Knowledge

Essential

  • Tell us about a time when you worked with other people towards a shared goal. What was your role, and what did you learn about yourself through working with others?

Experience and Knowledge

Essential

  • The Trust offers opportunities to gain the Care Certificate and further training. How do you approach learning new skills or completing structured training?

Experience and Knowledge

Essential

  • In your own words, explain why respecting a person's dignity and privacy is important in healthcare. How would you make sure you maintain this in your everyday work?

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Danesbury Neurological Centre

73 School Lane

Welwyn

AL6 9SB


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Danesbury Neurological Centre

73 School Lane

Welwyn

AL6 9SB


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Abigail Lawrence

Abigail.lawrence4@nhs.net

01438841866

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

812-25-CR-CSW3-5-B

Job locations

Danesbury Neurological Centre

73 School Lane

Welwyn

AL6 9SB


Supporting documents

Privacy notice

Hertfordshire Community NHS Trust's privacy notice (opens in a new tab)