Hertfordshire Community NHS Trust

Children Looked After (CLA) & Care Leaver Administrator

The closing date is 16 July 2025

Job summary

To work within a small team of administrators, nurses and Doctors based in Stevenage. The Children Looked After (CLA) & Care Leavers Health Servicework in partnership with Hertfordshire County Council (HCC) Children's Services to identify the health needs of CLA and Care Leavers.

The main focus of the CLA Service is to co-ordinate the administration of health assessments on behalf of HCC for CLA and young people placed both in and out of the county to meet the health needs of CLA.The work of the team is reliant on a number of other service providers completing health assessments including CLA GPs, East & North Herts Acute NHS Trust Paediatricians in the County and GPs/Paediatricians and other CLA health teams working in other Counties.

Main duties of the job

To provide a point of contact for the CLA & Care Leavers Health Team.

To take messages accurately and communicate effectively and in a timely manner to team members.

Undertake organisation of workload as agreed by the Named Nurse and Senior CLA Co-ordinator

To co-ordinate and carry out complex administrative duties within the agreed CLA pathways

Maintain computerised (and paper when appropriate) storage systems as required to meet the needs of the service.

Responsible for ensuring that all referrals for the service are recorded and referred to the appropriate person/team/clinician both within Hertfordshire and across the UK, in accordance with established timeframes.

Responsible for identifying the appropriate professional within other organisations to refer to.

Receive, sort, distribute and dispatch mail. Receive and transmit highly confidential, sometimes complex information via email to colleagues/partners and external agencies across the country.

To ensure that organisational policy and protocols are adhered too.

Be part of the finance administration process for health assessments.

Agree payment within National agreed Tariffs, for health assessments to be undertaken for CLA placed out of county.

Prioritise own work on a day-to-day basis to ensure that timescales are achieved, and deadlines met with accuracy.

About us

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

812-25AM-CC-E

Job locations

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Job description

Job responsibilities

The Children Looked After (CLA) & Care Leavers Health Servicework in partnership with Hertfordshire County Council (HCC) Childrens Services to identify the health needs of CLA and Care Leavers.

The post holder will have a pivotal contribution to make in supporting this work by providing an effective and highly confidential administrative role, by coordinating and delivering accurate work in order to meet the timeframes which have been agreed by Commissioners and partner agencies.

Job description

Job responsibilities

The Children Looked After (CLA) & Care Leavers Health Servicework in partnership with Hertfordshire County Council (HCC) Childrens Services to identify the health needs of CLA and Care Leavers.

The post holder will have a pivotal contribution to make in supporting this work by providing an effective and highly confidential administrative role, by coordinating and delivering accurate work in order to meet the timeframes which have been agreed by Commissioners and partner agencies.

Person Specification

Qualifications

Essential

  • GCSE qualifications or equivalent
  • NVQ Level 4 in Business & Administration or equivalent knowledge and experience

Skills

Essential

  • Highly Organised, attention to detail and ability to prioritise workload
  • Ability to maintain judgement under pressure and work within agreed deadlines
  • Computer literate and proficient in the use of Microsoft packages including Word, Outlook and Excel

Experience

Essential

  • Excellent, Extensive Administration experience. Proactive attitude and the ability to handle a variety of tasks using different systems efficiently in a fast paced environment
Person Specification

Qualifications

Essential

  • GCSE qualifications or equivalent
  • NVQ Level 4 in Business & Administration or equivalent knowledge and experience

Skills

Essential

  • Highly Organised, attention to detail and ability to prioritise workload
  • Ability to maintain judgement under pressure and work within agreed deadlines
  • Computer literate and proficient in the use of Microsoft packages including Word, Outlook and Excel

Experience

Essential

  • Excellent, Extensive Administration experience. Proactive attitude and the ability to handle a variety of tasks using different systems efficiently in a fast paced environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior administrator

Fiona Mcloughlin

fiona.mcloughlin@nhs.net

03330912940

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

812-25AM-CC-E

Job locations

Abel Smith House

Gunnels Wood Road

Stevenage

SG1 2ST


Supporting documents

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