CSS Administrator (ASD)

Hertfordshire Community NHS Trust

Information:

This job is now closed

Job summary

Permanent Administrator Vacancy - Part Time

WATFORD office base

1.15pm - 5pm - Monday to Friday

An opportunity has arisen for highly motivated Administrator to join the Clinical Support Service (CSS) team at Peace Children's Centre, Watford

Start your career with the NHS!

Main duties of the job

The successful candidate will:

Work as an administrator and be the main point of contact to co-ordinate and book the Autism Spectrum Disorder (ASD) assessment appointments across all 3 centres

* Work as part of a team providing high quality administration support across all the services and centres within the Children and Young People's Specialist Service clinical teams* Secretarial and audio typing experience - role will involve Audio typing of letters and reports* Have excellent organisational, IT and communication skills with an eye for detail* enjoy the challenge of working in a busy environment with a positive team approach* booking of complex appointments using SystmOne - experience of SystmOne and excel an advantage* have a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).

About us

In return, we can offer you:

* 5% on top of basic salary high cost allowance supplement (subject to a minimum payment of £1,034 and a maximum payment of £1,791 per annum pro rata)* Generous contributory pension* 27 days holiday rising to 33 days (depending on NHS Trust service)* Special Leave for family and personal reasons* NHS Car Lease Scheme* Eye Care Vouchers* Employee Assistance Programme* NHS Discounts

Hertfordshire Community NHS Trust is voted as one of the 'Top 100 Best Places to Work' and is a young dynamic and forward thinking organisation. Our CQC rating is of 'Good'

Date posted

23 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

812-23-CSS-ASD-admin-KM-A

Job locations

Peace Childrens Centre, Watford

Watford

WD17 3EW


Job description

Job responsibilities

Please see attached:

Summary: To provide a comprehensive administrative and secretarial support to the Childrens Specialist Services to enable them to meet client needs and undertake their role.

The post holder will be the administrator within the team to co-ordinate and book the ASD assessment appointments across all 3 centres.

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

Job description

Job responsibilities

Please see attached:

Summary: To provide a comprehensive administrative and secretarial support to the Childrens Specialist Services to enable them to meet client needs and undertake their role.

The post holder will be the administrator within the team to co-ordinate and book the ASD assessment appointments across all 3 centres.

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

Person Specification

Qualifications & Education

Essential

  • Educated to GCSE Level (or equivalent) in English Language.
  • NVQ 3 in Business/Administration or equivalent knowledge & experience.
  • ECDL or equivalent qualification.

Experience & Knowledge

Essential

  • Previous experience of working as a Secretary and/or Administrator in a busy office/secretarial environment.
  • Knowledge and experience of using/implementing secretarial and administration procedures and processes.
  • Good written and oral communication skills to converse and correspond with a range of service users and partners regarding complex and sensitive issues via face to face interactions, telephonically or documentation.
  • Able to work both independently and in a team.
  • To be accurate, flexible and work under pressure.
  • Ability to communicate when barriers to understanding exist.

Skills & Abilities

Essential

  • Advanced IT skills and knowledge of computer office software, e.g. Microsoft Word, Excel, etc
  • Able to learn specific internal IT programmes e.g. SystmOne and be able to competently use on a daily basis.

Other Requirements

Essential

  • Car driver with ability to travel routinely across HCTs areas to other Trust sites or external locations when required. Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Person Specification

Qualifications & Education

Essential

  • Educated to GCSE Level (or equivalent) in English Language.
  • NVQ 3 in Business/Administration or equivalent knowledge & experience.
  • ECDL or equivalent qualification.

Experience & Knowledge

Essential

  • Previous experience of working as a Secretary and/or Administrator in a busy office/secretarial environment.
  • Knowledge and experience of using/implementing secretarial and administration procedures and processes.
  • Good written and oral communication skills to converse and correspond with a range of service users and partners regarding complex and sensitive issues via face to face interactions, telephonically or documentation.
  • Able to work both independently and in a team.
  • To be accurate, flexible and work under pressure.
  • Ability to communicate when barriers to understanding exist.

Skills & Abilities

Essential

  • Advanced IT skills and knowledge of computer office software, e.g. Microsoft Word, Excel, etc
  • Able to learn specific internal IT programmes e.g. SystmOne and be able to competently use on a daily basis.

Other Requirements

Essential

  • Car driver with ability to travel routinely across HCTs areas to other Trust sites or external locations when required. Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Peace Childrens Centre, Watford

Watford

WD17 3EW


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


Employer details

Employer name

Hertfordshire Community NHS Trust

Address

Peace Childrens Centre, Watford

Watford

WD17 3EW


Employer's website

https://www.hct.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Business Support Manager

Kerry McCarthy

Kerry.mccarthy@nhs.net

Date posted

23 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

812-23-CSS-ASD-admin-KM-A

Job locations

Peace Childrens Centre, Watford

Watford

WD17 3EW


Supporting documents

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