Community Healthcare Assistant-Cityside Neighbourhood Team

Herefordshire and Worcestershire Health and Care NHS Trust

This job is now closed

Job summary

We are looking for an experienced, motivated and caring health care assistant to join our friendly Cityside Neighbourhood Team.

We pride ourselves on providing outstanding care to patients in the Worcester City area. Working within the Neighbourhood team is both rewarding and varied, giving you the opportunity to widen your skill base and achieve great job satisfaction. Your role within the team is essential in allowing patients to achieve optimum function within their own home.

The Neighbourhood Team operates from 07:30-18:30 each day and you will work 07.30-15.30, 08:30-16:30 or 10:30-18:30 shift patterns on a roster basis.

Our Neighbourhood team consists of Community Nurses, Physiotherapists, Occupational Therapists, Healthcare Assistants and administrative staff; with GP and social care colleagues working closely alongside.

We aim to deliver an effective, high quality service that puts patients at the centre of their own care.

In return we offer a nuturing team environment, learning and development opportunities, supervision and wellbeing support. If you would like to discuss informally if this is the right role for you, please get in touch with the Recruiting Manager who can be found on the top right-hand side of the advert.

Main duties of the job

While on duty you will either be working alone or alongside colleagues to support delegated tasks in line with Trust standards and core values. Each task will have been assessed by a qualified Health care professional and a care plan will be in place for you to follow and report back on. Tasks may include personal care, supporting daily activities, participating in manual handling and other allocated tasks such as dressing wounds, setting up equipment, and recording observations. All clinical documentation is recorded in line with Trust guidelines and you will give daily handovers to team leads summarising your involvement with your allocated patients. Clear and timely Communication is key to your role which may be in a verbal, non-verbal or written format to support patient centred care.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)
Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes
Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Date posted

07 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-5714

Job locations

Elbury Moor Medical Centre

Fairfield Close

Worcester

WR4 9TX

Job description

Job responsibilities

The postholder will behave consistently with the values and beliefs of the Organisation and act as a role model to colleagues to maintain the highest standards of professionalism; taking responsibility for themselves, their quality of work and the service they provide.

Key responsibilities will include:

Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times.

Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines

Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals

Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Key responsibilities will include:

Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times.

Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines

Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals

Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Experience of working with older adults in a health/social care setting

Desirable

Community experience of older adults with physical and/or mental health problems
Experience of working and liaising with staff from different disciplines

Knowledge

Essential

Basic knowledge of physical/mental health conditions
A level of understanding of rehabilitation

Qualifications

Essential

Level 3 qualification (e.g. NVQ 3, A-level) in Care Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

Intermediate Skills Programme

Skills & Abilities

Essential

A positive attitude and be able to act on feedback
Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to cope with difficult/emotionally distressing/ challenging situations
Ability to work autonomously and as part of a team

Additional Criteria

Essential

Willing to undertake further relevant training programmes
Ability to meet the travel requirements of the post

Person Specification

Experience

Essential

Experience of working with older adults in a health/social care setting

Desirable

Community experience of older adults with physical and/or mental health problems
Experience of working and liaising with staff from different disciplines

Knowledge

Essential

Basic knowledge of physical/mental health conditions
A level of understanding of rehabilitation

Qualifications

Essential

Level 3 qualification (e.g. NVQ 3, A-level) in Care Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

Intermediate Skills Programme

Skills & Abilities

Essential

A positive attitude and be able to act on feedback
Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to cope with difficult/emotionally distressing/ challenging situations
Ability to work autonomously and as part of a team

Additional Criteria

Essential

Willing to undertake further relevant training programmes
Ability to meet the travel requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.