Herefordshire and Worcestershire Health and Care NHS Trust

ESR and Workforce Systems Administrator

Information:

This job is now closed

Job summary

An excellent opportunity has arisen to join our busy workforce team and commence a career within Human Resources. Under the guidance of the Workforce Team Leader, you will be responsible for the maintenance and accurate input of employee data, pay and non-pay impacting.

Applicants require a level 3 qualification in a Business Administration related subject or be educated to academic level 2 with considerable recent NHS Administrative experience.

The ability to prioritise a busy workload and work flexibly to meet strict deadlines are essential requirements of the role as well as a good customer service focus, when dealing with internal and external complex and routine queries.

There will be a combination of home and office based working from 2 Kings Court, Worcester. You will be provided with the appropriate equipment to be able to work from home effectively.

This is a permanent part time post working 30 hours per week, preferably over 5 days. Would consider less hours for the successful candidate but would have to be a minimum of 25 hours.

We are a supportive team and you will receive full training to ensure you can succeed in this role.

Shortlisted candidates will be required to undertake an additional assessment ahead of the interview date as part of the selection process. This will be conducted via email on 22nd November. The interview will be undertaken via Microsoft teams on 28th November.

Main duties of the job

You will be part of the busy EST Workforce Team which is part of the wider Human Resources team with various sub departments.

You will undertake a fundamental role in the maintenance and accurate input of employee data onto the national NHS workforce information system (ESR), ensuring the schedule of monthly deadlines is met and employees are paid in a timely manner.

You will also provide helpdesk support for managers and employees using the self-service aspects of ESR for maintaining some of their own information.

You will act as a key contact for enquiries from managers, staff and our outsourced payroll provider regarding employee information on ESR, responding to routine and complex enquiries relating to pay and terms and conditions of service.

You will also liaise internally with other key departments within the Trust, investigating and resolving any queries or anomalies to ensure the accuracy of information on ESR.

Use of keyboard/VDU for a substantial proportion of the working day. Requires accurate and advanced keyboard/data inputting skills.

About us

We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.

We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.

We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.

We provide our staff with direct access to a wealth of resources to support their wellbeing including wellbeing festivals and access to free online exercise classes.

At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.

We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.

Details

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9798-5287

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Job description

Job responsibilities

Responsible for the timely and accurate inputting, within required deadlines, of sensitive and personal employee information, including starter, leaver and changes onto ESR, ensuring that employee records are accurate and up to date, so maintaining a high quality information system for the Trust.

Under the direction of the Employment Services Team Leader (Workforce) assist in the maintenance of the ESR Work Structures, including the creation of organisations and positions as authorised.

Assist the Employment Services Team Leader (Workforce) in the production and distribution of ad hoc and standard workforce reports, ensuring the accuracy of all information provided whilst meeting a schedule of weekly and monthly deadlines. This involves assessing the request for information, deciding how to create the data required, the manipulation of the data and how it is appropriately conveyed.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Responsible for the timely and accurate inputting, within required deadlines, of sensitive and personal employee information, including starter, leaver and changes onto ESR, ensuring that employee records are accurate and up to date, so maintaining a high quality information system for the Trust.

Under the direction of the Employment Services Team Leader (Workforce) assist in the maintenance of the ESR Work Structures, including the creation of organisations and positions as authorised.

Assist the Employment Services Team Leader (Workforce) in the production and distribution of ad hoc and standard workforce reports, ensuring the accuracy of all information provided whilst meeting a schedule of weekly and monthly deadlines. This involves assessing the request for information, deciding how to create the data required, the manipulation of the data and how it is appropriately conveyed.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Desirable

  • Knowledge of Agenda for Change NHS Terms and Conditions of Service

Experience

Essential

  • Minimum of one years experience using Microsoft Office packages (Word, Excel/ databases) and working in an office environment
  • Recent experience of work involving regular data inputting to strict deadlines
  • Experience of investigating and resolving queries through the application of relevant work procedures

Desirable

  • Previous similar experience in inputting and mail merging
  • Recent experience of working in the NHS or another large organisation

Qualifications

Essential

  • Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/ RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C in English and Maths) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post
Person Specification

Knowledge

Desirable

  • Knowledge of Agenda for Change NHS Terms and Conditions of Service

Experience

Essential

  • Minimum of one years experience using Microsoft Office packages (Word, Excel/ databases) and working in an office environment
  • Recent experience of work involving regular data inputting to strict deadlines
  • Experience of investigating and resolving queries through the application of relevant work procedures

Desirable

  • Previous similar experience in inputting and mail merging
  • Recent experience of working in the NHS or another large organisation

Qualifications

Essential

  • Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/ RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C in English and Maths) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

EST Workforce TeamLeader

Sue Bale

sue.bale2@nhs.net

Details

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9798-5287

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Supporting documents

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