Job summary
An exciting full-time
opportunity has arisen to join the Information Governance Team. The small,
friendly team consists of 2 Information Governance Officers, Freedom of Information
(FOI) officer, and a Records Management Manager and team.
The Information
Governance team is part of the wider Company Secretary team, with a hybrid
working pattern anticipated to be 3 days in the office, 2 days at home,
although subject to the needs of the service. Core team days in the office are Tuesday and Wednesday
every week with occasional support of our clinical and operational teams ain
locations across the Herefordshire and Worcestershire. There is a previous FOI
Officer within the Information Governance team as an Information Governance
Officer who will be available to support the induction and mentoring programme
for the successful applicant and continue to build on the established FOI
effectiveness.
We will provide you
with resources to develop and progress a long-term career as well as
flexibility, continual professional development as well as a wide range of
wellbeing and support. If you would like to discuss informally if this
may be the right role for you, get in touch with Shaun Tudge (Head of
Information Governance / Data Protection Officer) on 07880
962047 or shaun.tudge2@nhs.net
Main duties of the job
The role is for FOI
Officer and will be responsible for leading and delivering an effective FOI
preparation and responses for the Trust.Reporting to the Head of
Information Governance and sitting within an experienced and friendly
Information Governance team. The successful Candidate (supported by the wider
Information Governance team members and Head of Information Governance) will be
responsible for leading on implementation of Trust FOI policies and procedures,
providing advice and guidance to Trust staff and team leads on all FOI matters.
- Responsible for
developing and maintaining an FOI requests database.
- Provide regular
FOI briefings for Trust Directors and reports on FOI requests to relevant
committees, e.g., Information Governance Steering Group. There will be some
direct reviews of FOIs with the Company Secretary
- Assess the
information required and clarify, if necessary, with the applicant. Contact the
key contacts/Directorate holding the information and request information is
provided within a given timescale. Escalate any difficulties with
non-compliance to the Head of IG/Company Secretary.
- Draft and
prepare final letters/e-mails of response within the 20-working day statutory
timeframe together with informing whether the Trust cannot provide the
information requested, either because it does not exist, or they do not hold
it, or they estimate that it will take too long to collect it or consider that
an exemption should be applied.
About us
We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.
We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.
We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.
We
provide our staff with direct access to a wealth of resources to support their
wellbeing including wellbeing festivals and access to free online exercise
classes.
At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.
We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.
Job description
Job responsibilities
You will be primarily
responsible for the management and response to the Trusts preparation for, and
responses to requests for information under the Freedom of Information Act
(FOI) 2000. You will work closely with the other Information Governance work
programmes such as Smartcard / Registration Authority and Subject Access
Requests (Records). Information Governance Officers will provide support around
the FOI Publication Scheme and the Trusts FOI Disclosure Log on the Trust
website. When required to do so, provide support around Subject Access Requests
and Caldicott Guardian requests.
- Behave
consistently with the values and beliefs of the organisation and promote these
on a day-to-day basis.
- Act as a
role model to colleagues, always seeking to maintain the highest standards of
professionalism.
- Use your
initiative and take responsibility for yourself and the quality of your work
and the service you provide to patients.
- Be
primarily responsible for the management and response to the Trusts
preparation for and responses to requests for information under the Freedom of
Information Act (FOI) 2000.
- Provide
comprehensive administrative support, including Subject Access Requests under
the General Data Protection Regulation (GDPR) and the Data Protection Act 2018
(DPA18).
Job description
Job responsibilities
You will be primarily
responsible for the management and response to the Trusts preparation for, and
responses to requests for information under the Freedom of Information Act
(FOI) 2000. You will work closely with the other Information Governance work
programmes such as Smartcard / Registration Authority and Subject Access
Requests (Records). Information Governance Officers will provide support around
the FOI Publication Scheme and the Trusts FOI Disclosure Log on the Trust
website. When required to do so, provide support around Subject Access Requests
and Caldicott Guardian requests.
- Behave
consistently with the values and beliefs of the organisation and promote these
on a day-to-day basis.
- Act as a
role model to colleagues, always seeking to maintain the highest standards of
professionalism.
- Use your
initiative and take responsibility for yourself and the quality of your work
and the service you provide to patients.
- Be
primarily responsible for the management and response to the Trusts
preparation for and responses to requests for information under the Freedom of
Information Act (FOI) 2000.
- Provide
comprehensive administrative support, including Subject Access Requests under
the General Data Protection Regulation (GDPR) and the Data Protection Act 2018
(DPA18).
Person Specification
Knowledge
Essential
- Extensive knowledge of Microsoft Office packages, particularly Word, Excel, Outlook
- Working knowledge of Microsoft Access and SharePoint
- Knowledge of the Freedom of Information Act 2000
- Knowledge of Data Protection legislation
Additional Criteria
Essential
- Willingness to undertake further training.
- Ability to meet the occasional travel requirements of the role.
Qualifications
Essential
- Level 3 qualification in an appropriate discipline e.g. Business Administration or Equivalent demonstrable knowledge and experience of FOI gained in a similar role
Experience
Essential
- Recent, relevant and extensive experience working within an NHS corporate support service administrative role
- Significant experience of creating and managing effective electronic filing systems and spreadsheets and databases
- Experience of collecting and presenting performance statistics
- Experience of working independently on non-routine matters and exercising judgement, discretion and decision making skills
Skills & Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Good standard of written English, including accuracy and content
- Good communication skills both written and verbal.
- Able to use judgement involving complex facts or situations which require analysis, interpretation, and comparison of a range of options.
- Able to deal appropriately with people in a range of situations.
- Excellent organisational skills with the ability to prioritise own workload in situations where there may be a number of competing demands.
- Ability to work to strict deadlines to ensure that the Trust complies with statutory timeframes for responses.
Person Specification
Knowledge
Essential
- Extensive knowledge of Microsoft Office packages, particularly Word, Excel, Outlook
- Working knowledge of Microsoft Access and SharePoint
- Knowledge of the Freedom of Information Act 2000
- Knowledge of Data Protection legislation
Additional Criteria
Essential
- Willingness to undertake further training.
- Ability to meet the occasional travel requirements of the role.
Qualifications
Essential
- Level 3 qualification in an appropriate discipline e.g. Business Administration or Equivalent demonstrable knowledge and experience of FOI gained in a similar role
Experience
Essential
- Recent, relevant and extensive experience working within an NHS corporate support service administrative role
- Significant experience of creating and managing effective electronic filing systems and spreadsheets and databases
- Experience of collecting and presenting performance statistics
- Experience of working independently on non-routine matters and exercising judgement, discretion and decision making skills
Skills & Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Good standard of written English, including accuracy and content
- Good communication skills both written and verbal.
- Able to use judgement involving complex facts or situations which require analysis, interpretation, and comparison of a range of options.
- Able to deal appropriately with people in a range of situations.
- Excellent organisational skills with the ability to prioritise own workload in situations where there may be a number of competing demands.
- Ability to work to strict deadlines to ensure that the Trust complies with statutory timeframes for responses.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
