Job summary
Band 3 Community
Support Worker 37.5 HOURS
PER WEEK or JOB SHARE considered We have
an exciting opportunity to join our well established Herefordshire Memory
Service. The Support Worker will co-ordinate and support a range of
post-diagnostic support interventions/ groups which include Cognitive Stimulation
Therapy. The Support Worker role offers
a range of professional and clinical experiences and there is a support worker
network within the Trust. This can
including a range of training, CPD opportunities and also links to appropriate
Apprentice pathways. The Support Worker will be working within the multidisciplinary
team. Support Workers can also access a In
addition to what is set out in the Job Description, you will need to have a
flexible attitude, have good time management and be able to work autonomously
as part of a busy, but supportive team. Car driver is essential.
The service operation between the hours of Monday to Friday 9 till 5
excluding bank holidays. Flexible working patterns will be considered. The team is based in the Benet building at
Belmont which is in the grounds of the Belmont Abbey which is peaceful rural
location, while being 2 miles from the main city of Hereford. There is plenty
of space provided for free parking. The team works between a spilt of office
based work and working from home in line with the service requirements and
personal preferences.
Main duties of the job
- Provide care and support as
directed by the Community Service in response to individual patient need within
the designated caseload and with a particular focus upon therapeutic and group
work.
- Participate when necessary in
initial assessments with members of the Locality Team.
- Promote maximum patient
independence at all times.
- Participate in health promotion
initiatives.
- Monitor the patients level of
functioning with activities of daily living, offering assistance and support as
necessary.
- Where applicable, monitor and
report the service users level of functioning within groups and sessions
within the therapeutic programme offered.
- Provide active support to the
carers of patients on case load.
About us
We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.
We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.
We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.
We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.
At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.
We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.
Job description
Job responsibilities
- Behave consistently with the values and beliefs of the
organisation and promote these on day to day basis.
- Act as a role model to colleagues, always seeking to maintain the
highest standards of professionalism.
- Use their initiative and take responsibility for themselves and
the quality of their work and the service they provide to patients.
- Work as part of the Memory Service, providing support and care to
people living within the community who have memory problems.
- Under the supervision of the
qualified Community Service professionals, participate in the assessment,
implementation, monitoring and the evaluation of all care and support on an
individual patient basis, with a particular emphasis on recovery focussed
interventions.
- Support professionally
qualified staff, often without direct supervision, to ensure that patient and
carers within the designated caseload receive, through liaison with the
appropriate agencies, a range of services and resources appropriate to their
needs.
- Ensure Recovery focussed
patient care interventions and care planning.
- Participate and support the
Community Services other professional duties
- Ensure written records are kept
up to date to facilitate evaluation and monitoring of all patients.
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Job description
Job responsibilities
- Behave consistently with the values and beliefs of the
organisation and promote these on day to day basis.
- Act as a role model to colleagues, always seeking to maintain the
highest standards of professionalism.
- Use their initiative and take responsibility for themselves and
the quality of their work and the service they provide to patients.
- Work as part of the Memory Service, providing support and care to
people living within the community who have memory problems.
- Under the supervision of the
qualified Community Service professionals, participate in the assessment,
implementation, monitoring and the evaluation of all care and support on an
individual patient basis, with a particular emphasis on recovery focussed
interventions.
- Support professionally
qualified staff, often without direct supervision, to ensure that patient and
carers within the designated caseload receive, through liaison with the
appropriate agencies, a range of services and resources appropriate to their
needs.
- Ensure Recovery focussed
patient care interventions and care planning.
- Participate and support the
Community Services other professional duties
- Ensure written records are kept
up to date to facilitate evaluation and monitoring of all patients.
For full details of the duties and criteria
for the role please refer to the job description and person specification
attached.
Person Specification
Skills & Abilities
Essential
- Ability to challenge poor behaviour
- Role modelling good behaviour
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
Qualifications
Essential
- Level 3 qualification (e.g. A-level, NVQ3) in Care or Level 2 qualification (e.g. GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer
Desirable
- Dementia/mental health training
Knowledge
Essential
- Communications Skills
- Literacy Skills
- Numeracy Skills
- Advocacy Skills
- Observing Skills
- Recording Skills
- Liaison Skills
Experience
Essential
- Previous relevant experience working with the client group
- One to one working
- Personal care tasks
Desirable
- Working with adults/older adults with memory problems
Additional Criteria
Essential
- Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important
- Able to meet the travel requirements of the post
Person Specification
Skills & Abilities
Essential
- Ability to challenge poor behaviour
- Role modelling good behaviour
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
Qualifications
Essential
- Level 3 qualification (e.g. A-level, NVQ3) in Care or Level 2 qualification (e.g. GCSE, NVQ2) in care and will be expected to undertake the relevant level 3 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer
Desirable
- Dementia/mental health training
Knowledge
Essential
- Communications Skills
- Literacy Skills
- Numeracy Skills
- Advocacy Skills
- Observing Skills
- Recording Skills
- Liaison Skills
Experience
Essential
- Previous relevant experience working with the client group
- One to one working
- Personal care tasks
Desirable
- Working with adults/older adults with memory problems
Additional Criteria
Essential
- Applicants should be able to work flexibly and with minimal supervision. The ability to cope with changing situations to routine is also important
- Able to meet the travel requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
