Job summary
We are currently recruiting a Band 2 Healthcare Support Worker, full time, to be part of our General Rehab Inpatient Unit at Worcester City Inpatient Unitl. The candidate will work closely with the multidisciplinary team (MDT) to achieve specific rehabilitation goals. This will be a challenging and exciting opportunity and will enable the individual to develop new and existing skills.
Worcester City Inpatient Unit plays a critical role in the delivery of local NHS services, providing more care and treatment closer to peoples’ homes. Emphasis is to reduce length of stay whilst ensuring excellent care which is safe, effective, personalised and compassionate and to the standards you would expect for your family and friends.
Join our team, we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.
Main duties of the job
The main duties of a healthcare support worker are: -
• Assist with admitting patients to the ward and the care of their relatives
• Undertake clinical procedures following assessment of competencies by qualified senior members of staff
• Carry out delegated nursing care
• Provide safe and effective care
• Identifies areas for the improvement
• Assist patients with attending to the activities of daily living and support the therapy team with the rehabilitation of the patient.
• Assist patients to sit up or out for breakfast.
• Serve and prepare meals/breakfast and drinks, help to assist patients when required. Complete appropriate paperwork i.e food diaries and fluid balance charts.
• Assist patients with morning personal care and dressing.
• Mobilise patients using correct mobility equipment when required/liaise with physiotherapy team.
• Liaise with nursing staff for information regarding Observations, catheters, lab samples, blood sugar monitoring, dressings and further health checks.
• Carry out patient weekly assessments which involve weighing, clean and check mattress, catheter bag change when required.
• Stores to be restocked daily.
• Assist patients with toileting.
• Assist to support patients to bed/ attach catheter night bags when required.
• Comply with policies and procedures of the ward.
About us
We are community hospitals, neighbourhood teams and community nursing services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.
We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.
We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.
We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.
At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.
We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.
Job description
Job responsibilities
JOB SUMMARY
Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
Provide safe and effective practice to patients within the Community Hospital.
Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department.
All work will be undertaken under the direction of a qualified nurse.
KEY RESPONSIBILITIES
Delivery of Individualised Nursing Care (under direction of senior staff)
1. Assist with admitting patients to the ward and care of their relatives.
2. Undertake clinical procedures following assessment of competencies by qualified senior members of staff.
3. Document care given and maintain contemporaneous records.
4. Carry out delegated nursing care.
5. Act as health educator/promoter.
6. Adhere to all Trust policies and procedures.
7. Report and communicate effectively with senior staff.
8. Provide a safe escort for patients when needed.
Professional Support and Guidance
1. Maintain confidentiality at all times.
2. Maintain accountability at all times.
3. Support all members of the team.
4.Keep abreast of ward changes, attend ward meetings, reading communication folder and attending education/training sessions.
5. To be trained to assisting qualified staff in emergency procedures and first aid.
6. Report any untoward incidence or accidents to the nurse in charge
Effective and Efficient Management and Organisation of Resources
1. Use resources as effectively as possible.
2. To be aware of the relative cost of commonly used items.
3. Suggest improvements in resource management.
Standard Setting, Nursing and Clinical Audit
1. Identifies areas for the improvement of practice and communicates to senior staff.
2. To have regard for the ward environment and its physical, psychological and social effects on the patients.
3. Participate, if necessary, in on-going audits.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Job description
Job responsibilities
JOB SUMMARY
Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.
Provide safe and effective practice to patients within the Community Hospital.
Practice as a member of the Community Hospital Nursing Team to support and work in partnership with the larger multi-disciplinary team to provide patient care within a defined ward/department.
All work will be undertaken under the direction of a qualified nurse.
KEY RESPONSIBILITIES
Delivery of Individualised Nursing Care (under direction of senior staff)
1. Assist with admitting patients to the ward and care of their relatives.
2. Undertake clinical procedures following assessment of competencies by qualified senior members of staff.
3. Document care given and maintain contemporaneous records.
4. Carry out delegated nursing care.
5. Act as health educator/promoter.
6. Adhere to all Trust policies and procedures.
7. Report and communicate effectively with senior staff.
8. Provide a safe escort for patients when needed.
Professional Support and Guidance
1. Maintain confidentiality at all times.
2. Maintain accountability at all times.
3. Support all members of the team.
4.Keep abreast of ward changes, attend ward meetings, reading communication folder and attending education/training sessions.
5. To be trained to assisting qualified staff in emergency procedures and first aid.
6. Report any untoward incidence or accidents to the nurse in charge
Effective and Efficient Management and Organisation of Resources
1. Use resources as effectively as possible.
2. To be aware of the relative cost of commonly used items.
3. Suggest improvements in resource management.
Standard Setting, Nursing and Clinical Audit
1. Identifies areas for the improvement of practice and communicates to senior staff.
2. To have regard for the ward environment and its physical, psychological and social effects on the patients.
3. Participate, if necessary, in on-going audits.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Additional Criteria
Essential
- Common sense
- Empathetic caring nature
- Punctual
- Reliable
Desirable
- Willingness to undertake further training
Experience
Essential
- Working with adults in a care setting
Desirable
- Nursing experience within the NHS / Hospital Setting
- Experience of working in general medicine or rehabilitation
Knowledge
Essential
- Basic knowledge of nursing adults and / or training
Desirable
Skills and Abilities
Essential
- Ability to challenge poor behaviour
- Role modelling good behaviour
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
- A flexible and adaptable team member
- Enthusiastic and self motivated
Qualifications
Essential
- Level 2 qualification (e.g. GCSE Grade A-C, NVQ2) in Care OR a good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer
Person Specification
Additional Criteria
Essential
- Common sense
- Empathetic caring nature
- Punctual
- Reliable
Desirable
- Willingness to undertake further training
Experience
Essential
- Working with adults in a care setting
Desirable
- Nursing experience within the NHS / Hospital Setting
- Experience of working in general medicine or rehabilitation
Knowledge
Essential
- Basic knowledge of nursing adults and / or training
Desirable
Skills and Abilities
Essential
- Ability to challenge poor behaviour
- Role modelling good behaviour
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
- A flexible and adaptable team member
- Enthusiastic and self motivated
Qualifications
Essential
- Level 2 qualification (e.g. GCSE Grade A-C, NVQ2) in Care OR a good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
