Herefordshire and Worcestershire Health and Care NHS Trust

Integrated Community Service Lead-Community Care Services

Information:

This job is now closed

Job summary

An exciting opportunity is available within the Worcestershire Community Equipment Service and Worcestershire Wheelchair Service. These services work closely and in collaboration with clinical teams across the county to provide crucial equipment for promoting independent living at home, supporting packages of care, preventing admission, and facilitating discharge from hospital. Our site is a bustling hub of activity comprising of a warehouse, office buildings and clinic rooms, with clinicians, administration and logistical teams working to deliver these critical services.

We are looking for an ambitious leader who is driven to work in a high performing Trust. It is essential that you can promote, embed, & uphold the Trusts core values in everything you do to influence a positive & supportive working environment. You will make a significant contribution in leading and supporting our teams to ensure we continue to achieve excellent results with a relentless focus to improve patient experience, service quality and performance outcomes.

This role will be based at Crown Lane, Wychbold, with the option of working from home for some part of the week. 30 hours working over 4 days per week.

We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.

If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager.

Main duties of the job

  • Daily operational leadership and direct line manager responsibility for the team leads within the Community Equipment Service and Wheelchair Service.
  • Supporting and leading the teams to develop efficient and effective systems and processes to enable delivery of a timely, high-quality service.
  • Collaborating and communicating with our partners and key stakeholders across the Integrated Care System and Integrated Care Board.
  • Managing relationships, contracts, and service level agreements with 3rd party organisations.
  • Responsibility and decision making for stock control and procurement, including budget authorisation.
  • Supporting highly specialised clinical team in the Wheelchair Service to deliver high-quality, responsive, and timely interventions to patients, including complex clinical presentations and long-term conditions.
  • Managing projects and service development.
  • Deputising for the Clinical Service Manager.

About us

We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.

We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.

We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.

We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.

At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.

We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.

Details

Date posted

13 July 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-4843

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Job description

Job responsibilities

  • Require passion for delivering quality and effective patient care in their own homes.
  • Extensive knowledge of equipment provision within health and social care services and be able to offer clinical expertise to referring clinicians and colleagues when decisions regarding specialist wheelchairs and equipment are required.
  • Provide visible and accessible clinical leadership to the services, nurturing and developing the existing workforce.
  • Quality improvement ensuring quality is at the heart of all we do when providing safe and effective equipment and wheelchair services.
  • Empower and influence the clinical prescribing community of Worcestershire and be passionate about education and development of others to ensure that clinical requests meet patient need, actively promoting independence and function.
  • Support the Service Manager in the delivery of projects, including collaboration and effective partnership working with external partners, internal and external consultation with stakeholders and development and coordination of events and projects.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

  • Require passion for delivering quality and effective patient care in their own homes.
  • Extensive knowledge of equipment provision within health and social care services and be able to offer clinical expertise to referring clinicians and colleagues when decisions regarding specialist wheelchairs and equipment are required.
  • Provide visible and accessible clinical leadership to the services, nurturing and developing the existing workforce.
  • Quality improvement ensuring quality is at the heart of all we do when providing safe and effective equipment and wheelchair services.
  • Empower and influence the clinical prescribing community of Worcestershire and be passionate about education and development of others to ensure that clinical requests meet patient need, actively promoting independence and function.
  • Support the Service Manager in the delivery of projects, including collaboration and effective partnership working with external partners, internal and external consultation with stakeholders and development and coordination of events and projects.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

  • A range of evidence based clinical skills and knowledge appropriate to the role, including some of the following: LTC management and intermediate Care, relapse prevention, MH condition management
  • Understanding of professional and legal responsibilities.
  • Understanding of clinical governance.
  • Knowledge of current NHS issues.
  • Knowledge of financial systems

Additional Criteria

Essential

  • Embrace change and service development
  • Assertive, confident and enthusiastic
  • Self- reliant and determined
  • Approachable
  • Team worker
  • Willingness to work flexibly to meet the needs of the service
  • Able to work across organisational boundaries
  • Able to meet travel requirements of role

Qualifications

Essential

  • A current professional qualification (RMN, RGN, OT, Physiotherapist)
  • Registered to practice in the UK.
  • First line management qualification or equivalent experience
  • First degree or equivalent in health care subject
  • Evidence of on-going CPD
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

  • Masters Level Qualification or working towards

Experience

Essential

  • Significant post graduate leadership experience in core areas
  • Proven record of implementing change and developing services
  • Experience of managing a budget

Desirable

  • Evidence of management experience at band 8a team leader/ team manager level or equivalent
  • Experience in the management of long-term conditions and admission prevention schemes.
  • Experience working with severe enduring mental illness
  • Experience of working within inpatient and community teams
  • Experience of working across health and social care

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Clinical leadership skills in a multidisciplinary team setting
  • Ability to turn strategic vision into practical reality
  • Facilitative style of leadership that inspires and motivates
  • Awareness of scope of practice across professional groups
  • Visionary innovative and flexible approaches to management challenges
  • Excellent written and verbal communication skills, and evidence of good numeracy
  • Ability to organise, prioritise and time manage own workload and that of rest of the team including use of effective delegation
  • Able to maintain judgment, cope and make effective, timely decisions in stressful situations
  • Skills in managing change and motivating staff through change
  • Excellent interpersonal skills
  • Ability to use IT confidently and competently in daily work
  • Skills in analysing service delivery and planning and implementing changes required to improve efficiency and effectiveness
  • Effective negotiation skills
  • Workforce planning
  • Ability to present credibly to a wide range of stakeholders

Desirable

  • Can demonstrate experience in audit and research
Person Specification

Knowledge

Essential

  • A range of evidence based clinical skills and knowledge appropriate to the role, including some of the following: LTC management and intermediate Care, relapse prevention, MH condition management
  • Understanding of professional and legal responsibilities.
  • Understanding of clinical governance.
  • Knowledge of current NHS issues.
  • Knowledge of financial systems

Additional Criteria

Essential

  • Embrace change and service development
  • Assertive, confident and enthusiastic
  • Self- reliant and determined
  • Approachable
  • Team worker
  • Willingness to work flexibly to meet the needs of the service
  • Able to work across organisational boundaries
  • Able to meet travel requirements of role

Qualifications

Essential

  • A current professional qualification (RMN, RGN, OT, Physiotherapist)
  • Registered to practice in the UK.
  • First line management qualification or equivalent experience
  • First degree or equivalent in health care subject
  • Evidence of on-going CPD
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

  • Masters Level Qualification or working towards

Experience

Essential

  • Significant post graduate leadership experience in core areas
  • Proven record of implementing change and developing services
  • Experience of managing a budget

Desirable

  • Evidence of management experience at band 8a team leader/ team manager level or equivalent
  • Experience in the management of long-term conditions and admission prevention schemes.
  • Experience working with severe enduring mental illness
  • Experience of working within inpatient and community teams
  • Experience of working across health and social care

Skills & Abilities

Essential

  • Ability to challenge poor behaviour
  • Role modelling good behaviour
  • A positive attitude and able to act on feedback
  • Ability to praise and be supportive to others
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Clinical leadership skills in a multidisciplinary team setting
  • Ability to turn strategic vision into practical reality
  • Facilitative style of leadership that inspires and motivates
  • Awareness of scope of practice across professional groups
  • Visionary innovative and flexible approaches to management challenges
  • Excellent written and verbal communication skills, and evidence of good numeracy
  • Ability to organise, prioritise and time manage own workload and that of rest of the team including use of effective delegation
  • Able to maintain judgment, cope and make effective, timely decisions in stressful situations
  • Skills in managing change and motivating staff through change
  • Excellent interpersonal skills
  • Ability to use IT confidently and competently in daily work
  • Skills in analysing service delivery and planning and implementing changes required to improve efficiency and effectiveness
  • Effective negotiation skills
  • Workforce planning
  • Ability to present credibly to a wide range of stakeholders

Desirable

  • Can demonstrate experience in audit and research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager

Emily Innes

emily.innes1@nhs.net

07518299666

Details

Date posted

13 July 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-4843

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX


Supporting documents

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