Herefordshire and Worcestershire Health and Care NHS Trust

Medical Secretary-Early Intervention/Assertive Outreach, Hereford

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a motivated and enthusiastic individual to work as a full time Medical Secretary within our Early Intervention/Assertive Outreach team in 27a St Owen Street, Hereford. The Team provides high quality specialist services to adults with mental health difficulties.

You will be working as part of a small administrative team alongside a full time and part time team secretary. The clinical teams consist of 2 Team Managers, 2 Consultant Psychiatrists plus Speciality and junior Doctors, a team of nurses, occupational therapists and clinical psychologists.

Join our team; we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support. If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert.

Main duties of the job

As part of our team your main duty will be provide an efficient secretarial and administrative service to the Consultants and other team members. The main tasks include diary/appointment management, minuting of meetings, dealing with both face-to-face and telephone enquiries from patients, recording information on patients medical records and undertaking shorthand/audio/copy typing of reports, letters and other confidential documentation. The Medical Secretary is responsible for following up reports and using their initiative to update the Consultants with relevant information. In addition there will be general office duties which may include emailing, photocopying, scanning, dealing with incoming/outgoing post and filing

About us

We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.

We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.

We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.

We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.

At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.

We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.

Details

Date posted

21 June 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-4754

Job locations

27a St Owen Street

Hereford

HR1 2JB


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology)
  • OCR / RSA 3 or equivalent in Text / Word Processing
  • GCSE (Grade A-C) or equivalent in English Language

Desirable

  • AMSPAR Diploma (Level 3) or equivalent Medical Secretary qualification

Experience

Essential

  • Minimum of 3 years Administrative / Secretarial experience
  • Minute taking experience
  • Supervision/management of staff

Desirable

  • Previous relevant experience in an NHS environment

Knowledge

Essential

  • Knowledge of a full range of administrative/secretarial procedures
  • Extensive knowledge of Microsoft Office: Word/Excel/ Outlook
  • Experienced in the use of Medical Terminology
  • Understanding of the Data Protection Act and NHS Code of Confidentiality

Skills & Abilities

Essential

  • Experienced audio typist
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Good level of literacy and numeracy
  • Good organisational skills
  • Ability to prioritise workload and work effectively and efficiently unsupervised
  • Advanced IT skills
  • Ability to use own initiative

Desirable

  • Shorthand

Additional Criteria

Essential

  • Ability to meet the travel requirements of the role
Person Specification

Qualifications

Essential

  • Relevant Level 3 Medical Secretary qualification (e.g. AMSPAR Medical Terminology)
  • OCR / RSA 3 or equivalent in Text / Word Processing
  • GCSE (Grade A-C) or equivalent in English Language

Desirable

  • AMSPAR Diploma (Level 3) or equivalent Medical Secretary qualification

Experience

Essential

  • Minimum of 3 years Administrative / Secretarial experience
  • Minute taking experience
  • Supervision/management of staff

Desirable

  • Previous relevant experience in an NHS environment

Knowledge

Essential

  • Knowledge of a full range of administrative/secretarial procedures
  • Extensive knowledge of Microsoft Office: Word/Excel/ Outlook
  • Experienced in the use of Medical Terminology
  • Understanding of the Data Protection Act and NHS Code of Confidentiality

Skills & Abilities

Essential

  • Experienced audio typist
  • Ability to communicate clearly and effectively in English in both verbal and written formats
  • Good level of literacy and numeracy
  • Good organisational skills
  • Ability to prioritise workload and work effectively and efficiently unsupervised
  • Advanced IT skills
  • Ability to use own initiative

Desirable

  • Shorthand

Additional Criteria

Essential

  • Ability to meet the travel requirements of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

27a St Owen Street

Hereford

HR1 2JB


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

27a St Owen Street

Hereford

HR1 2JB


Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Locality Support Service Manager

Dawn Goodridge

d.goodridge@nhs.net

01432220445

Details

Date posted

21 June 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-4754

Job locations

27a St Owen Street

Hereford

HR1 2JB


Supporting documents

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