Administrator - Worcester City Inpatient Unit

Job summary

If you enjoy a varied working day dealing with a mixture of administrative tasks and enjoy supporting busy NHS frontline teams then this is the role for you!

We are looking for a friendly and flexible band 3 administrator to support our busy Community Hospital administrative team. The role will require a dynamic approach to getting things done and the willingness to be able to support and work with staff in other administrative roles across the hospital. There is lots of interaction with other teams and services so excellent communication and enjoyment of working with people is key. You will work closely with senior colleagues and admin team management to ensure a comprehensive and efficient administrative service is provided. This is a new role and an opportunity to shape an interesting and fulfilling administrative job. There may be some travel requirements to other community hospital sites which we will discuss at interview.

Main duties of the job

You will be supporting a Senior Administrator and working with other administrative staff such as Ward Clerks, Receptionists and team administrators to ensure the day to day running of the community hospitals administrative functions. As part of a small team you will also form part of the wider team of administrative staff within the community hospitals. Typical duties will include supervising / supporting staff, answering telephones, inputting information into electronic systems and helping to organise and support meetings. A willingness to cover for staff in other key administrative roles is required and the enthusiasm to learn and use the different electronic systems is essential. Use of Microsoft word for typing letters and notes and inputting in to excel spreadsheets for any necessary reporting functions; outlook is used to manage emails and for diaries. Carenotes and Oasis is used in clinical areas so knowledge of those or any other EPR systems is useful, but training can be provided. There is a wide range of administrative tasks that you can get involved in and help to shape how the processes are run going forwards to best support our clinical staff and patients.

About us

We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.

We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.

We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.

We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.

At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.

We would encourage you to visit the Trusts Recruitment Microsite, click the Employer Website link.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Worcester City Inpatient Unit

Timberdine Close

Worcester

WR5 2DD

Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Worcester City Inpatient Unit

Timberdine Close

Worcester

WR5 2DD

Employer's website

https://careers.hacw.nhs.uk/ (Opens in a new tab)

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