Herefordshire and Worcestershire Health and Care NHS Trust

Administration Assistant

The closing date is 27 April 2026

Job summary

An exciting opportunity has arisen to join the Malvern, Evesham and Pershore Older Adult Community Mental Health Team based at Rowan House in Malvern as a Band 2 Administrative Assistant. The team also operate out of Waterside, Evesham Community Hospital and on rare occasions there may be the need to provide cover at this base.

The post is a permanent position. The core working hours for the team are Monday to Friday 9-5 and the post is 30 hours per week. As a service we understand the importance of work life balance and strive to find individual ways to ensure that our team members can achieve this, whilst ensuring we continue to deliver the best service to our patients.

There are opportunities to develop specialist skills and you will receive regular supervision.

The team is busy, but supportive with a focus on staff well-being and development.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.

Main duties of the job

The post will involve providing a comprehensive administrative service within the team. The role will be varied providing the successful applicant with an opportunity to gain valuable experience within Older Adult Mental Health Services. The admin team consists of a Senior Medical Secretary, Medical Secretary, Team Secretary and Administrative Assistant who support a multidisciplinary team.

You will need to have a flexible attitude, have good time management and organisational skills. You will need good IT skills. The team is busy, but supportive with a focus on staff well-being and development.

A typical day will include answering / dealing with both face to face and telephone enquires in a tactful and professional manner, recording any message efficiently and passing them to the relevant individual in an appropriate and timely manner. Provide administrative support as required, e.g. typing, data inputting, filing, scanning. Deal with incoming and outgoing post. Undertake reception duties as and when required.

Handle transport requests / arrangements, as then appropriate.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata (£12.92 per hour)

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-2194

Job locations

Rowan House

Osborne Road

Malvern

Worcestershire

WR14 1JE


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Desirable

  • Recent, relevant experience in an Administrative / Secretarial / Reception role

Additional Criteria

Essential

  • I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Qualifications

Essential

  • Educated to vocational level 2 in Business Administration or equivalent qualification or experience or Good general education with a minimum of 2 GCSEs (to include English Language) at grade 9-4 (*A-C).
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Person Specification

Experience

Desirable

  • Recent, relevant experience in an Administrative / Secretarial / Reception role

Additional Criteria

Essential

  • I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Qualifications

Essential

  • Educated to vocational level 2 in Business Administration or equivalent qualification or experience or Good general education with a minimum of 2 GCSEs (to include English Language) at grade 9-4 (*A-C).
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Rowan House

Osborne Road

Malvern

Worcestershire

WR14 1JE


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Rowan House

Osborne Road

Malvern

Worcestershire

WR14 1JE


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Management Lead

Joanna Bowdler

joanna.bowdler@nhs.net

01562714777

Details

Date posted

13 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata (£12.92 per hour)

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-2194

Job locations

Rowan House

Osborne Road

Malvern

Worcestershire

WR14 1JE


Supporting documents

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