Herefordshire and Worcestershire Health and Care NHS Trust

Head of Care Group Mental Health Inpatients and Specialist Services

The closing date is 19 April 2026

Job summary

This post is only open to current employees of the Trust.

We are seeking an enthusiastic, creative, motivational leader to support the Divisional Director in leading core elements of a new Mental Health Services Division. As a Head of Care Group, youll have the skills, experience, determination and imagination to drive effective service delivery, optimising patient and staff experience, outcomes and efficiency. Crucially, youll be able to synthesise complex information clearly and concisely in writing or in person.

The role will challenge you as you build a team and manage change from day one. But youll have the practical and moral support of the Divisional Director and the wider Divisional team to deliver your agreed strategic objectives, and as we work together to embed a healthy culture that accords with Trust values, and nurture and develop talent.

The role is 37.5 hours per week. We are open to discussing flexible working and basing arrangements, but the expectation is of high visibility and mobility across both counties.

Please see attached policy for more information.

Main duties of the job

Support the Divisional Director to deliver CIPs by redesigning and reviewing services, realising efficiencies by fostering and encouraging a creative innovative approach to service delivery.

Be accountable for the management and delivery of services on a day-to-day operational basis across the Care Group.

Directly supervise a range of Team/Service Leads working within the Care Group.

Ensure Team/Service Managers are accountable for the performance and quality of service delivery within their teams.

Walk the floor maintaining a high profile amongst teams/services. Use all means of communication meetings, video, etc, to ensure staff are well briefed on developments within the Care Group and across the wider Trust.

Ensure the identification of risk within the service, facilitating and appropriate action to reduce risk in line with Trust policy.

Ensure that services within the Care Group meet the standards set by the CQC for the framework for inspecting mental health services.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 8c

Salary

£79,504 to £91,609 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-2187

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

Essential

  • First level degree or equivalent experience gained through an alternative route
  • Masters degree or equivalent experience gained through an alternative route
  • Evidence of continuing professional development
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Experience at senior management level within the NHS, including the management of team or service leads
  • Evidence of working within community mental health setting for either childrens or adults
  • Implementing change management programmes
  • Partnership working across health/social care organisations
  • Developing multi-disciplinary / multi-agency collaborative working
  • Experience of business/service planning
  • Experience of leading service improvement or change
  • Management of budgets
  • Interpreting organisational strategy and / or national policy for service portfolio
Person Specification

Qualifications

Essential

  • First level degree or equivalent experience gained through an alternative route
  • Masters degree or equivalent experience gained through an alternative route
  • Evidence of continuing professional development
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Experience at senior management level within the NHS, including the management of team or service leads
  • Evidence of working within community mental health setting for either childrens or adults
  • Implementing change management programmes
  • Partnership working across health/social care organisations
  • Developing multi-disciplinary / multi-agency collaborative working
  • Experience of business/service planning
  • Experience of leading service improvement or change
  • Management of budgets
  • Interpreting organisational strategy and / or national policy for service portfolio

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director

David Thomas

david.thomas67@nhs.net

07707301599

Details

Date posted

08 April 2026

Pay scheme

Agenda for change

Band

Band 8c

Salary

£79,504 to £91,609 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-2187

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Supporting documents

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