Business Transformation Manager
The closing date is 19 April 2026
Job summary
We are seeking an experienced and forward thinking Business Transformation Manager to play a pivotal role in shaping and delivering improvements across our Operations and Transformation Directorate. This is an exciting opportunity to influence organisational change at scale, working at the heart of a newly developing transformation function.
The postholder will provide high level strategic support to the Director of Operations and Transformation, contributing to business planning, risk management, performance oversight and key organisational priorities. Alongside this, the role will support directorate wide transformation activity, redesigning and optimising business processes in collaboration with operational teams and digital colleagues.
This is a dynamic role requiring autonomy, adaptability and strong leadership across multiple programmes of work. The balance between strategic support and hands on transformation delivery will flex in response to organisational needs, offering variety and significant scope for impact.
This is a unique opportunity to help shape a developing transformation function and make a meaningful impact on how we deliver services. You will work alongside supportive senior leaders, have the freedom to innovate, and play a key role in driving modernisation, efficiency and improved outcomes for staff and service users.
Main duties of the job
Lead the design, development and delivery of business transformation initiatives to improve efficiency, quality and consistency across operational and administrative processes.
Provide highlevel strategic support to the Director of Operations and Transformation, including business planning, risk management and performance oversight.
Work collaboratively with digital, operational and corporate teams to identify opportunities for automation, standardisation and process optimisation.
Develop and maintain directoratewide performance frameworks, ensuring accurate reporting, analysis and escalation of key metrics.
Lead endtoend process reviews using recognised improvement methodologies to diagnose issues, map workflows and implement sustainable solutions.
Coordinate and contribute to business cases, project documentation and transformation proposals to support organisational decisionmaking.
Engage and influence senior stakeholders, facilitating change adoption and supporting cultural and behavioural change.
Ensure robust governance and risk management across transformation programmes, including maintaining risk registers and assurance documentation.
Promote continuous improvement, embedding best practice and championing innovation across the directorate.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
08 April 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9798-2159
Job locations
2 Kings Court
Charles Hastings Way
Worcester
Worcestershire
WR5 1JR
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
2 Kings Court
Charles Hastings Way
Worcester
Worcestershire
WR5 1JR
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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