Herefordshire and Worcestershire Health and Care NHS Trust

Dental Officer - OOH Urgent Dental Care

The closing date is 02 April 2026

Job summary

Worcestershire Community Dental Service is seeking to recruit additional Local Dental Practitioners to join our experienced team, delivering high quality care within our Out-of-Hours Urgent Care Dental Service, managed by Herefordshire and Worcestershire Health & Care NHS Trust.

This service provides emergency and urgent dental care for patients who have been triaged by our trained Dental Care Professionals and NHS 111.

Sessions are delivered at our Moor Street Clinic in Worcester and our Redditch clinic, operating on weekends and bank holidays.

  • Worcester shifts: 09:0013:00 (0.53 WTE)
  • Redditch shifts: 09:0014:00 (0.67 WTE)

We work closely with NHS England, who commission this service, as well as the Local Professional Network. A locally agreed sessional rate is in place, with enhanced payments for Christmas bank holidays.

This opportunity is ideal for experienced dentists who wish to contribute to the provision of urgent dental care for the local community, while further developing and enhancing their skills in emergency dentistry.

Main duties of the job

The Primary Care Dental Officer will provide emergency and urgent dental care for patients identified through the triage process. On rare occasions, duties may extend slightly beyond normal operating hours if a late arriving emergency patient requires care, or if treatment already in progress must be completed to ensure patient safety. These situations are exceptional and expected to be infrequent.

You will work as part of a small, supportive clinical team in a modern surgery at either Moor Street Clinic in Worcester, or Orchard Place in Redditch, where patients are triaged in advance by experienced Receptionist/Dental Nurses and booked directly into appointment slots.

At Herefordshire & Worcestershire Health & Care NHS Trust, we are committed to delivering safe, compassionate and high quality care, and you will play a key role in providing an excellent urgent care service to our local community.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

17 March 2026

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

Depending on experience Dental Officer Band A

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-2124

Job locations

Moor Street Dental Clinic

7 Moor Street

Worcester

WR1 3DB


Job description

Job responsibilities

Provide urgent and emergency dental care within the Out of Hours Service.

Maintain accurate electronic patient records using the Dental EPR system.

Obtain informed consent in line with Trust policy and the Mental Capacity Act.

Recognise and manage medical emergencies, following Trust emergency drugs protocols.

Comply with IRMER, infection control, Health & Safety and other clinical policies

Follow Out of Hours Standard Operating Procedures and NHS BSA claims processes.

Work collaboratively with dental nurses, reception and wider healthcare teams.

Use equipment and consumables appropriately and safely.

Participate in CPD, audit, peer review and other clinical governance activities.

Report incidents and contribute to maintaining a safe, patientcentred service.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Provide urgent and emergency dental care within the Out of Hours Service.

Maintain accurate electronic patient records using the Dental EPR system.

Obtain informed consent in line with Trust policy and the Mental Capacity Act.

Recognise and manage medical emergencies, following Trust emergency drugs protocols.

Comply with IRMER, infection control, Health & Safety and other clinical policies

Follow Out of Hours Standard Operating Procedures and NHS BSA claims processes.

Work collaboratively with dental nurses, reception and wider healthcare teams.

Use equipment and consumables appropriately and safely.

Participate in CPD, audit, peer review and other clinical governance activities.

Report incidents and contribute to maintaining a safe, patientcentred service.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

  • Familiarity with GDC regulations.
  • Understanding of the aims of the Out of Hours Dental Service.
  • To understand and comply with the principles of antimicrobial stewardship

Desirable

  • Aware of the role of quality assurance in the delivery of clinical care

Skills & Abilities

Essential

  • Aware of clinical limitations.
  • Understanding of clinical governance.
  • Ability to recognise and manage challenging situations calmly and professionally.
  • Able to take instruction and direction and work effectively as part of a team.
  • Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with staff, patients, carers and relatives (as appropriate), remaining sensitive and empathetic.
  • Able to maintain confidentiality and deal with difficult and sensitive issues.
  • Listens to others views, respecting and valuing individual needs.
  • Computer literacy.
  • Experience with Electronic Patient Record Clinical Systems
  • Experience in audit and peer review

Additional Criteria

Essential

  • Excellent organisational skills, ability to manage own time and plan timed activities.
  • Willingness to use technology to improve standards of care and support to our patients.
  • Ability to meet the travel requirements of the role
  • Act in ways that support and promote equality and diversity.

Qualifications

Essential

  • Evidence of Qualifications required
  • BDS or equivalent
  • Full registration with the GDC
  • Vocational training or equivalent
  • To be on NHS Englands National Primary Care Performers List
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Experience of working within Primary Dental Care and/or Community Dental Service and/or General Dental Services.
  • Broad clinical experience

Desirable

  • Key elements of Clinical Governance
  • Knowledge of challenges facing patients
Person Specification

Knowledge

Essential

  • Familiarity with GDC regulations.
  • Understanding of the aims of the Out of Hours Dental Service.
  • To understand and comply with the principles of antimicrobial stewardship

Desirable

  • Aware of the role of quality assurance in the delivery of clinical care

Skills & Abilities

Essential

  • Aware of clinical limitations.
  • Understanding of clinical governance.
  • Ability to recognise and manage challenging situations calmly and professionally.
  • Able to take instruction and direction and work effectively as part of a team.
  • Compassionate - Exceptional interpersonal skills with the ability to communicate effectively with staff, patients, carers and relatives (as appropriate), remaining sensitive and empathetic.
  • Able to maintain confidentiality and deal with difficult and sensitive issues.
  • Listens to others views, respecting and valuing individual needs.
  • Computer literacy.
  • Experience with Electronic Patient Record Clinical Systems
  • Experience in audit and peer review

Additional Criteria

Essential

  • Excellent organisational skills, ability to manage own time and plan timed activities.
  • Willingness to use technology to improve standards of care and support to our patients.
  • Ability to meet the travel requirements of the role
  • Act in ways that support and promote equality and diversity.

Qualifications

Essential

  • Evidence of Qualifications required
  • BDS or equivalent
  • Full registration with the GDC
  • Vocational training or equivalent
  • To be on NHS Englands National Primary Care Performers List
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

  • Experience of working within Primary Dental Care and/or Community Dental Service and/or General Dental Services.
  • Broad clinical experience

Desirable

  • Key elements of Clinical Governance
  • Knowledge of challenges facing patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Moor Street Dental Clinic

7 Moor Street

Worcester

WR1 3DB


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Moor Street Dental Clinic

7 Moor Street

Worcester

WR1 3DB


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Manager

Rachel Wakley

whcnhs.Communitydental@nhs.net

07918674411

Details

Date posted

17 March 2026

Pay scheme

Hospital medical and dental staff

Grade

Doctor - other

Salary

Depending on experience Dental Officer Band A

Contract

Permanent

Working pattern

Part-time

Reference number

C9798-2124

Job locations

Moor Street Dental Clinic

7 Moor Street

Worcester

WR1 3DB


Supporting documents

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