Herefordshire and Worcestershire Health and Care NHS Trust

Clinical Care Co-ordinator

The closing date is 02 March 2026

Job summary

The Complex Needs Service (CNS) supports patients with Complex Emotional and Relational Needs using the Structured Clinical Management (SCM) framework. This role will see you working as part of a well-resourced, multidisciplinary team, where your contributions will play a significant part in a persons transformative recovery.

An exciting opportunity has arisen for a Band 6 who is wanting to further their training and education in using therapeutic approaches. This is not a typical MHP role. You will see you patients weekly and develop a good therapeutic rapport enabling you to deliver psychologically informed therapies within the SCM framework. You are not expected to apply for this role with all the knowledge required- we will provide all training required for the right candidate to fulfil the role.

As a Mental Health Practitioner (MHP) within CNS, your clinical responsibilities will focus on a small caseload. You will have a high level of both line management and clinical supervision, weekly reflective practice and protected peer led workshop spaces. You will receive training in SCM, Dialectical Behavioural Therapy (DBT) and Mentalization Based Treatment (MBT). This is provided via a range of methods including external training, supervision and peer support

Main duties of the job

You will be a vital part of the patients journey throughout the Structured Clinical Management treatment program from, Assessment, stabilisation, treatment, graduation and discharge back to their GP.

This is not a typical MHP role. You will see you patients weekly and develop a good therapeutic rapport enabling you to deliver psychologically informed therapies within the SCM framework.

Your patients, as they move throughout the treatment program, will also have CNS Skills group and additional appointments with the Occupational therapy assistants and Peers support works as needed.

You will work Monday to Friday 9am - 5pm excluding bank holidays.

Your maximum caseload will be 10 patients

You will be expected to be a co-facilitator in some group work across the CNS pathway.

We are a supportive multidisciplinary team with a diverse skillset and for any queries that arise in your day there is a variety of different disciplines available to access for support.

In addition to this you will have regular Clinical Supervision, Weekly Group reflective practice, Management Supervision, protected time for peer led workshops, monthly CPD and Daily Huddles.

You will be actively encouraged to undertake training to support you in your role and your professional development.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-2035

Job locations

Complex Needs Service, Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU

Job description

Job responsibilities

Following assessment, where indicated, provide treatment using

effective evidence-based interventions, as appropriate.

Deliver one-to-one and group-based interventions.

Ensure that information and progress regarding patients are

communicated promptly and accurately to other team members and

relevant organisations whilst having due regard for confidentiality.

Where indicated act as MHP to ensure that each patient in their care

receives an individual assessment and regularly updated care plan

which is formulated with the service user. This will be in line with the

Trusts Policy where indicated.

Standard keyboard skills to be able to meet the IT requirements of the

post

Participate in regular clinical supervision with clinical supervisors and

managerial supervision with line manager.

Undertake relevant training and work towards accreditation where

desired to develop in your role as SCM Worker.

For full detail of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Following assessment, where indicated, provide treatment using

effective evidence-based interventions, as appropriate.

Deliver one-to-one and group-based interventions.

Ensure that information and progress regarding patients are

communicated promptly and accurately to other team members and

relevant organisations whilst having due regard for confidentiality.

Where indicated act as MHP to ensure that each patient in their care

receives an individual assessment and regularly updated care plan

which is formulated with the service user. This will be in line with the

Trusts Policy where indicated.

Standard keyboard skills to be able to meet the IT requirements of the

post

Participate in regular clinical supervision with clinical supervisors and

managerial supervision with line manager.

Undertake relevant training and work towards accreditation where

desired to develop in your role as SCM Worker.

For full detail of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Desirable

Knowledge of personality disorder
Risk management
Knowledge of EUPD
Knowledge of Structured Clinical Management, Dialectical Behaviour Therapy, Mentalization Based Treatment

Additional Criteria

Essential

Able to meet travel requirements of the post

Qualifications

Essential

Appropriate degree level qualification, or equivalent, in Mental Health Nursing, Occupational Therapy or Social Work
Appropriate mentors award
Evidence of continuing professional development
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Teaching/training qualification
Psychological therapy qualification

Experience

Essential

Experience of care work within an appropriate community mental health setting.
Case load management
Management of complex mental health needs in a community setting
Experience of counselling skills in a relevant area

Desirable

Experience of delivering evidence based psychosocial interventions

Person Specification

Knowledge

Desirable

Knowledge of personality disorder
Risk management
Knowledge of EUPD
Knowledge of Structured Clinical Management, Dialectical Behaviour Therapy, Mentalization Based Treatment

Additional Criteria

Essential

Able to meet travel requirements of the post

Qualifications

Essential

Appropriate degree level qualification, or equivalent, in Mental Health Nursing, Occupational Therapy or Social Work
Appropriate mentors award
Evidence of continuing professional development
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Teaching/training qualification
Psychological therapy qualification

Experience

Essential

Experience of care work within an appropriate community mental health setting.
Case load management
Management of complex mental health needs in a community setting
Experience of counselling skills in a relevant area

Desirable

Experience of delivering evidence based psychosocial interventions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Complex Needs Service, Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Complex Needs Service, Covercroft

Colman Road

Droitwich

Worcestershire

WR9 8QU

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)