Administration Assistant
The closing date is 08 February 2026
Job summary
Part-time administration assistants required for various roles supporting our Public Health Nursing team which includes Health Visitors, School Health Nurses, Community Nursery Nurses and Health Care Assistants as part of the wider 0-19 Public Health Nursing Service.
The following hours and working patterns are available:
Post 1 30 hours, Monday to Friday 9am-3pm based at Prospect View Medical Centre, Malvern
Post 2 25 hours, Monday to Friday 9.15am-2.45pm based at Henwick Halt Medical Centre
Post 3 25 hours, Monday to Friday 9.15am-2.45pm based at Catshill Clinic
These are permanent posts. We are looking to expand our existing team who are the front door of our service. The post holders will manage a generic email account and process statutory and health notifications, enter and amend information on our patient record system and deal with enquiries from staff and other agencies.
We pride ourselves in providing outstanding care for children 0-19 and their families across Worcestershire. We can provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development and a wide range of wellbeing support.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.
Main duties of the job
Day to day work will include managing a generic mailbox, data inputting, collating information, updating electronic patient records, and other tasks as set out in the job description. The Open Door team deals with all incoming referrals and information for all aspects of the service.
Applicants will be expected to have good interpersonal and IT skills and be willing to learn and develop within the team. The role is busy and varied and requires the post holder to have a flexible approach and a calm, professional manner. The ability to work accurately whilst multi-tasking is essential. A can-do attitude and excellent customer service skills are a must.
The successful candidate will have excellent verbal and written communication skills, excellent organisational skills, and a keen eye for detail. You will be used to working to processes to complete tasks by deadlines and always have the best interests of the patient at the centre of everything you do.
If you would like to discuss informally if this is the right role for you, get in touch with the Recruiting Manager (details can be found on the top right-hand side of the advert).
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
23 January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year pro rata (£12.51 per hour)
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9798-1981
Job locations
Prospect View Medical Centre
Pickersleigh Road
Malvern
WR14 2GP
Henwick Halt Medical Centre
1 Ingles Drive
Worcester
WR2 5HL
Catshill Clinic
17 The Dock
Catshill
Bromsgrove
Worcestershire
B61 0NJ
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Prospect View Medical Centre
Pickersleigh Road
Malvern
WR14 2GP
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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