Herefordshire and Worcestershire Health and Care NHS Trust

Community Healthcare Assistant

The closing date is 20 January 2026

Job summary

Are you an experienced Health Care Assistant and want to be part of a community based, multidisciplinary team? If so, then we would love you to hear from you.

Our Kingfisher Neighbourhood team consists of Community Nurses, Physiotherapists, Occupational Therapists, Healthcare Assistants and administrative staff; with GP and social care colleagues working closely alongside. We pride ourselves in providing outstanding care to housebound patients across Redditch.

We aim to deliver an effective, high-quality service that puts patients at the centre of their own care.

In return we offer a great team environment, learning and development opportunities, supervision and wellbeing support. If you would like to discuss informally if this is the right role for you, please get in touch with the Recruiting Manager who can be found on the top right-hand side of the advert.

This is a full time post, but we would consider applicants looking for part time.

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week. The Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

Working flexibly to provide the service delivery need across the local area (the service operates from 7:30am 6:30pm, Monday to Sunday including bank holidays)

An enthusiastic, motivated and innovative thinker to become part of a primary care facing community

The ability to work autonomously and work within a multi-disciplinary team

Experience of working in a fast paced and varied environment

While on duty you will either be working alone or alongside colleagues to support delegated tasks in line with Trust standards and core values. Your typical working day will include home visits for adults over 18 years needing a range of interventions. These include caring for people reaching the end of their life, supporting personal care, participating in manual handling, recording observations and all types of wound care- post operative wounds, leg ulcers, pressure ulcers and complex dressing regimes.

One thing we promise, no day is the same within community.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people, all 4500+ of them, provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of supportive staff networks

Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1950

Job locations

Orchard Place

Orchard Street

Redditch

Worcestershire

B98 7DP

Job description

Job responsibilities

The postholder will behave consistently with the values and beliefs of the Organisation and act as a role model to colleagues to maintain the highest standards of professionalism; taking responsibility for themselves, their quality of work and the service they provide.

Key responsibilities will include:

Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times.

Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines

Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals

Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Key responsibilities will include:

Maintaining accurate and contemporaneous records in accordance with Trust policies/procedures; while maintaining confidentiality at all times.

Ensuring a safe working environment by adhering to Trust policies and health and safety guidelines

Provide a high standard of outcome orientated care and support following a care/recovery plan under the supervision and guidance of qualified health care professionals

Maintaining effective communication systems within the integrated team, with other agencies, the voluntary sector, the client and carer.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

Basic knowledge of physical/mental health conditions
A level of understanding of rehabilitation

Skills and Abilities

Essential

A positive attitude and be able to act on feedback
Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to cope with difficult/emotionally distressing/ challenging situations
Ability to work autonomously and as part of a team

Experience

Essential

Experience of working with older adults in a health/social care setting

Desirable

Community experience of older adults with physical and/or mental health problems
Experience of working and liaising with staff from different disciplines

Additional Criteria

Essential

Willing to undertake further relevant training programmes
Ability to meet the travel requirements of the post
I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Intermediate skills programme

Person Specification

Knowledge

Essential

Basic knowledge of physical/mental health conditions
A level of understanding of rehabilitation

Skills and Abilities

Essential

A positive attitude and be able to act on feedback
Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to cope with difficult/emotionally distressing/ challenging situations
Ability to work autonomously and as part of a team

Experience

Essential

Experience of working with older adults in a health/social care setting

Desirable

Community experience of older adults with physical and/or mental health problems
Experience of working and liaising with staff from different disciplines

Additional Criteria

Essential

Willing to undertake further relevant training programmes
Ability to meet the travel requirements of the post
I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience Or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Desirable

Intermediate skills programme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Orchard Place

Orchard Street

Redditch

Worcestershire

B98 7DP

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Orchard Place

Orchard Street

Redditch

Worcestershire

B98 7DP

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)