Medical Directorate Support Assistant
The closing date is 11 January 2026
Job summary
This post is only open to current employees of the Trust.
We require an enthusiastic, motivated individual with excellent administrative skills to join our busy Medical Directorate Support Team. This is a full time post working 37.5 hours per week.
MDST provides our medical and dental workforce with support around HR functions and professional standards. A strong administrative background is essential as is a high level of organisational and time management skills; together with the ability to be flexible and work well under pressure.
Previous experience in HR, recruitment and selection or dealing with medical staffing issues would be an advantage. The role is predominantly office based at Kings Court 2, Worcester.
Interviews are scheduled for 28th January 2026.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. If you are employed on an acceptable time limited visa, there is no guarantee of sponsorship at point of expiry.
Main duties of the job
This is a multi-faceted role where you will move between dealing with queries from medical managers on a variety of topics such as appraisals, job planning, recruitment, medical locums or processing study leave requests. You will also support medical and dental staffing recruitment processes and be responsible for maintaining accurate, contemporaneous records in accordance with Trust policy. You will also assist with the Resident Doctors who are on placement with the trust and support the onboarding process, induction, on call rota and the teaching program. You will also participate in and contribute to ongoing work to improve the quality of information provided by the team to support the management decision making process regarding workforce matters.
Other duties include:
Dealing with queries, both face-to-face and via the telephone or email and to deal with them as appropriate in timely manner e.g. Manager queries regarding appraisal or return to work interview rates.
Facilitate in the development and delivery of teaching programmes and educational activities for all dental and medical staff of all grades within the Trust.
Deployment of management and organisational skills to ensure that the Trusts Responsible Officer (Medical Director) has the required information to make appropriate medical revalidation recommendations.
Input/retrieve data, prepare reports and analyse data on a daily basis from local, SARD and on-line data sources.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
02 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9798-1947
Job locations
2 Kings Court
Charles Hastings Way
Worcester
Worcestershire
WR5 1JR
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
2 Kings Court
Charles Hastings Way
Worcester
Worcestershire
WR5 1JR
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Herefordshire and Worcestershire Health and Care NHS Trust's privacy notice (opens in a new tab)