Herefordshire and Worcestershire Health and Care NHS Trust

Driver/Warehouse Operative

The closing date is 04 January 2026

Job summary

37.5 hours full time, but we would consider applicants looking for part time (30 hours min). Worcestershire Community Equipment Service is a busy warehouse & delivery/ collection service facilitating provision of Equipment to support patients care, independence & daily living within their own homes. The successful candidate will undertake the delivery & collection of equipment to & from clients' homes, clinics, hospitals, & schools throughout Worcestershire. Also involved in the cleaning relinquished equipment, maintaining a clean, safe warehouse environment, & duties associated with the maintenance of stock.We would welcome applications from people who have worked in driving, or in warehouse environments previously & want to use their existing skills in the NHS.Equally we are keen to hear from individuals who are passionate about service delivery & keen to promote excellence in health care in a role that does not require clinical training or previous specific experience, who want to be part of a highly efficient team, making a difference to patients & clinicians.Excellent verbal communication skills & a full driving licence are essential. A driving assessment in one of our vans, will be carried out by the Worcestershire County Council Assessor as part of your successful recruitment.Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Main duties of the job

Undertake the delivery and collection of equipment to and from clients' homes driving one of our services vans.

Gain knowledge of equipment and be able to select it from stock and load your van based on the next days scheduled plan, with the support of senior drivers and warehouse supervisors.

Supported to gain skills for handling equipment, including manual handling processes and risk assessments to look after your safety and wellbeing when moving, delivering and collecting equipment.

Communicating politely with queries from patients, carers and staff when delivering/collecting equipment, phoning Warehouse Supervisors if help is required.

You will be trained on how to assemble electric profiling beds which are needed to allow patients to come home quickly from hospital. You will regularly deliver, assemble, dismantle and collect these items.

Cleaning returned equipment, maintaining a clean, safe warehouse, and undertaking duties associated with the maintenance of stock.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata for part time (£12.51 per hour)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1909

Job locations

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX

Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Undertake all driving duties associated with the delivery and collection of equipment.

Be responsible for following set procedures in order to accurately maintain stock records.

Regularly undertake warehouse and decontamination duties commensurate with the post, as directed.

Communicate effectively and professionally at all levels with patients, staff, and visitors, and be able to respond appropriately to unpredictable situation.

Complete all required paperwork at the end of your run.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

The post holder will:

Behave consistently with the values and beliefs of the organisation and promote these on day-to-day basis.

Undertake all driving duties associated with the delivery and collection of equipment.

Be responsible for following set procedures in order to accurately maintain stock records.

Regularly undertake warehouse and decontamination duties commensurate with the post, as directed.

Communicate effectively and professionally at all levels with patients, staff, and visitors, and be able to respond appropriately to unpredictable situation.

Complete all required paperwork at the end of your run.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Skills and Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to plan daily route and follow set procedures
Self-motivated and able to work without close supervision
Ability to work with a team and share ideas
Good organisational skills
Ability to lift
Prepared to handle dirty/soiled equipment following correct procedures

Desirable

Mechanical/DIY experience or interest
Keyboard skills

Additional Criteria

Essential

Flexible and adaptable disposition
You understand that we will not provide sponsorship to work for this role

Qualifications

Essential

Full Driving Licence
General Level of education,
literate and numerate
i understand that i will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

Advanced Driving Skills

Experience

Essential

Experienced in frontline
customer services, or has an
interest in developing these
skills and experience and will be
expected to do so on
appointment to post
Has worked in a warehouse
environment for stock selection
or has an interest in developing
these skills and experience and
will be expected to do so on
appointment to post

Desirable

Multi-Drop Deliveries
Working knowledge of NHS
Experience of completing journey logs
Previous experience in stock control systems

Knowledge

Essential

Knowledge of Worcestershire area and ability to read maps
Knowledge of routine vehicle checks/procedures

Person Specification

Skills and Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to plan daily route and follow set procedures
Self-motivated and able to work without close supervision
Ability to work with a team and share ideas
Good organisational skills
Ability to lift
Prepared to handle dirty/soiled equipment following correct procedures

Desirable

Mechanical/DIY experience or interest
Keyboard skills

Additional Criteria

Essential

Flexible and adaptable disposition
You understand that we will not provide sponsorship to work for this role

Qualifications

Essential

Full Driving Licence
General Level of education,
literate and numerate
i understand that i will be asked to provide original certificates to verify my qualifications at point of offer

Desirable

Advanced Driving Skills

Experience

Essential

Experienced in frontline
customer services, or has an
interest in developing these
skills and experience and will be
expected to do so on
appointment to post
Has worked in a warehouse
environment for stock selection
or has an interest in developing
these skills and experience and
will be expected to do so on
appointment to post

Desirable

Multi-Drop Deliveries
Working knowledge of NHS
Experience of completing journey logs
Previous experience in stock control systems

Knowledge

Essential

Knowledge of Worcestershire area and ability to read maps
Knowledge of routine vehicle checks/procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Wheelchair & Equipment Loans Service

Crown Lane

Wychbold

Droitwich

Worcestershire

WR9 0BX

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)