Go back
Herefordshire and Worcestershire Health and Care NHS Trust

Head of Operations for the Medical Directorate

Information:

This job is now closed

Job summary

This post is only open to current employees of the Trust.

An exciting opportunity has arisen to work with our medical and dental workforce as the Head of Operations for the Medical Directorate. The Head of Operations will work closely with the Chief Medical Officer and Associate Medical Directors on strategic and operational delivery to ensure a safe and effective medical and dental workforce. The Head of Operations also has line management responsibility of the Medical Directorate Support Team and the Mental Health Act Administration Team and will lead the teams to ensure polices and processes are followed and implement news ways of working that support the medics and dentists across the Trust in a responsive way that supports clinical delivery.

Applicant should have a good work ethic, enjoy a challenge and be able to work to their own initiative as well as having a strong background in leadership.

The role is based at Kings Court 2 in Worcester and requires office working full time over 5 days per week.

Main duties of the job

  • Lead on business continuity of the medical and dental service provision in the Service Delivery Units by working closely with the Deputy Medical Director, Associate Medical Directors and Clinical Directors.
  • Lead specific projects contributing to the business objectives of the Medical Directorate as directed by the Medical Director both at local, regional, and national levels.
  • Provide direct line management of the Medical Directorate Support Team.
  • Support the Director of Medical Education and Tutors with delivery of high-quality trainee placements in the Trust and associated functions.
  • Be a member of the Senior Leadership Team of the Medical Directorate and the Trust and work in collaboration with the other corporate departments such as Finance, Human Resources and Learning and Development.
  • Ensure that the Medical Directorate operate within budget and meet all key performance/quality indicators eg; Agency reduction targets and cost improvement programmes.
  • Contribute to the strategic development of the Medical Directorate and to lead on specific projects relating to redesign/improvement eg; University of Worcester

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1894

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Job description

Job responsibilities

Strategic and Operational delivery of the governance metrices in relation to the medical and dental workforce by supporting Responsible Officer statutory responsibilities of the Medical Director. Support the Medical Director with Responsible Officer role. This includes developing and implementing governance processes to recruit, induct, appraise/revalidate, and respond to concerns relating to doctors and dentists. This is done by working in collaboration and supporting the Associate Medical Director for Professional Standards.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Strategic and Operational delivery of the governance metrices in relation to the medical and dental workforce by supporting Responsible Officer statutory responsibilities of the Medical Director. Support the Medical Director with Responsible Officer role. This includes developing and implementing governance processes to recruit, induct, appraise/revalidate, and respond to concerns relating to doctors and dentists. This is done by working in collaboration and supporting the Associate Medical Director for Professional Standards.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

  • Minimum of four years experience in a substantive role at senior management level within the NHS, including the management of staff.
  • Demonstrable experience of effectively managing a budget.
  • Experience of successfully leading and implementing change / innovation.
  • Partnership working across health / social care organisations.
  • Developing multi-disciplinary / multi-agency collaborative working
  • Experience of developing policies and procedures.
  • Significant experience in presenting audit and statistical information at board and sub-committee level or above.
  • Proven experience in a similar role and working at a senior level.

Qualifications

Essential

  • First level degree or equivalent
  • MSc in a relevant subject
  • Evidence of continuing personal development
  • Microsoft offices packages.
  • Programme management or Quality Improvement.
  • Management qualification or equivalent expertise gained through experience.
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Person Specification

Experience

Essential

  • Minimum of four years experience in a substantive role at senior management level within the NHS, including the management of staff.
  • Demonstrable experience of effectively managing a budget.
  • Experience of successfully leading and implementing change / innovation.
  • Partnership working across health / social care organisations.
  • Developing multi-disciplinary / multi-agency collaborative working
  • Experience of developing policies and procedures.
  • Significant experience in presenting audit and statistical information at board and sub-committee level or above.
  • Proven experience in a similar role and working at a senior level.

Qualifications

Essential

  • First level degree or equivalent
  • MSc in a relevant subject
  • Evidence of continuing personal development
  • Microsoft offices packages.
  • Programme management or Quality Improvement.
  • Management qualification or equivalent expertise gained through experience.
  • I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Medical Officer

John Devapriam

john.devapriam1@nhs.net

01905681703

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-1894

Job locations

2 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR


Supporting documents

Privacy notice

Herefordshire and Worcestershire Health and Care NHS Trust's privacy notice (opens in a new tab)