Herefordshire and Worcestershire Health and Care NHS Trust

Community Support Worker

The closing date is 30 November 2025

Job summary

Join our team, we pride ourselves in providing outstanding care to patients across Worcester City. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support.

37.5 hours during Monday to Friday. Part time applications will be considered.

In the Worcester Neighbourhood Mental Health Team (NMHT) we strive to improve the mental health and wellbeing of our local communities.

We have incorporated a huddle into the daily functioning of the team which enables us to be focused on the recovery of the patient through a multidisciplinary approach, with expertise from doctors, nurses, occupational therapists, support workers and psychological therapies staff.

If you are passionate, self-motivated, and looking to be part of an exciting opportunity to contribute to the development of NMHTs then we would welcome your application and look forward to hearing from you

Please note the Trust will not routinely provide sponsorship to work for this role. In addition to meet Home Office salary threshold you must have the significant experience to be offered top of the pay band AND work a minimum of 35.5 hours per week.

Main duties of the job

Will work as a key member and resource of the MDT core team.

Aspects of the role would also include close working within the MDT, undertaking and supporting individuals accessing the service in Recovery focussed activities.

There is scope for professional development as the trust has a repertoire of training available to those wishing to extend their skill set. Developing our workforce is important to us, and we are pioneering champion roles across the organisation.

Support registered professionals to deliver evidenced based interventions, managing a caseload of patients

Supporting and signposting to improve social isolation and improved population health.

You will have experience of working with this user group in community settings.

The ability to work flexibly as the need of the service demands is essential.

Attend weekly MDT meetings, participate in professionals meetings, signpost to adjunct services depending on patient need.

Support and guidance to the carers of patients accessing the services

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-1838

Job locations

Studdert Kennedy House

Spring Gardens

Worcester

WR1 2AE

Job description

Job responsibilities

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.

Work across all clinically appropriate patients, 17-years-old and over, to deliver evidence-based interventions.

Provide support to MDT colleagues in delivering interventions

Work as integral team member, bolstering recovery-based interventions in the community.

Support medicines management/ clinics related to physical health delivery

Represent the team on specific projects and working groups as required.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.